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The Ville Resort-Casino

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The Ville Resort-Casino
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722 Reviews from our TripAdvisor Community

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Showing 710: English reviews
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Milton, Canada
Reviewed 3 days ago NEW

My wife and I stayed overnight at the Ville, on our road trip along the coast to Airlie Beach. Lots of construction going on at the hotel, which made car parking really awkward, added to a lengthy delay in checking in, was not the most auspicious start. Location is not the best, with a long walk required to get to...

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Thank Fred G
Brisbane, Australia
Reviewed 1 week ago

Our room had a great view, and was really comfortable and very well appointed. The breakfast was good and had everything we could ask for. We did not get to use the pool but it looked like a great area.

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1Thank wineandcheeseplease
Reviewed 1 week ago

Beautiful room with a lovely view. We had the couples package so had roses, wine and nibbles on arrival. Great destination if you are planning on going to a show at the entertainment centre next door or attending the casino. You are looking at a 20min walk to the end of the Strand or a half hour walk to the...

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Thank Jessie D
A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
4 helpful votes
Reviewed 1 week ago via mobile

Hated everything - unless you use valet parking ($15) you have to park miles away and drag all your luggage across the car park, the road, the bus stop and their very convoluted entrance. At no stage did anyone offer assistance. Posters everywhere advertised $1 breakfast but only available if you book direct thru the Casino, not if you booked...

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1Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 1 week ago

Despite the recent upgrades, had a few issues (a) wheel fell off bed and had to sleep on a sloping bed, (b) $7.50 for a bottle of water (most hotels provide free bottled water), (c) $15 for a toothbrush and (d) the worst was their free internet which was restricted to 356bps which is an insult for an expensive room...

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1Thank Bruce W
Oswestry
Reviewed 1 week ago

Part of a Queensland Rail tour holiday we spent 2 nights here.Major renovations taking place,hence some noise during the week.However,staff very welcoming,and given a free room upgrade from standard. Large, comfortable,modern.Superking bed,superb bathroom with walk-in shower,and panoramic sea views.Meals great value in the Casino cafe, Choice of 10 x 10 dollar meals,heavily discounted,while renovations taking place.Newspaper delivered to order free.Breakfast...

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Thank johncI1299PD
Reviewed 2 weeks ago via mobile

Great room but we have to pay to watch movies and also snacks,drinks and beverages which I didn't order but was in my room I have to foot the bill if I consume it even though I didn't even order it to be in my room in the first place. A let down during my stay but otherwise great resort.

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Thank Gahare M
Brisbane, Australia
Reviewed 2 weeks ago

Service was great as was the semi-luxurious atmosphere. Prices at the main bar and cafe were resonable and the live music on the main gaming floor complimented this. Although a small Casino, it dident seem crowded.

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Thank Justin S
Townsville, Australia
Reviewed 2 weeks ago

Stunning views, Great location to the Strand (touristy areas) close to the ferry terminal to magnetic island and good entertainment. All round fun place to stay, eat and relax/play. Gaming facilities are great as well

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Thank Adam T
Annandale, Australia
Reviewed 2 weeks ago via mobile

Food was amazing staff were more than accomodating. Drink service was a bit slow but everything else was amazing. The food has so much flavour even my exceptionally fussy 13 year old finished everything on his plate . Staff were accomodating with the birthday cake that I bought in.

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Helpful?
Thank Kellie D

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment. Extensive works to the property may include noise and closure or relocation of some facilities. These may include the Hotel and Casino entrance and restaurants. Please note that the hotel pool and rear lawns are currently closed during construction. The stunning results of these upgrades will include an infinity-edge pool with swim-up bar and private cabanas, new functions/events areas as well as new restaurants, bars and extensive decking – all with views to Magnetic Island. General construction works are restricted between 7am - 6.30pm Monday through to Saturday, with noisy works being restricted to the hours of 9am – 5pm. The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Region: Australia > Queensland > Townsville
Price Range: ₹ 5,210 - ₹ 10,163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ville Resort-Casino 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Jupiters Hotel Townsville
Hotel Style:
#4 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from The Ville Resort-Casino staff and other travellers.
8 questions
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Questions? Get answers from The Ville Resort-Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view,higher floor the better.”
johncI1299PD, 17 Apr 2017 | Read review
“Levels 16 and 17 Deluxe Suites”
586adamt, 13 Apr 2017 | Read review
“above 16 floor”
Carolanne2013, 6 Mar 2017 | Read review
“Higher the room the better the view”
725terryl, 2 Mar 2017 | Read review
“resort suites are great”
davidhU4499TB, 16 Feb 2017 | Read review
5 of 5