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The Ville Resort-Casino

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The Ville Resort-Casino
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671 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

The Ville, terrible name, but its offering belies its name. One wouldn't know it housed a Casino unless one was told, the gaming is well hidden away from the main hotel areas. Rooms were first class and the view of Magnetic Island was great. Service was great and front desk staff made all my party feel welcome. Location was a... More 

Thank petermc35
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago NEW via mobile

Newly refurbished rooms, it was refreshing!! We stayed in a Resort Room on the 14th floor. The room had the standard hotel room floor plan - walk in the door, bathroom, shower, toilet in its own room - modern & very clean!! It's not often you get a bathroom as clean as this was! I'm quite fussy on shower heads... More 

Thank rhiaan
Brisbane, Australia
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

Spin cafe has 10 selected meals for $10.00. One of the biggest and best steak we had for a long time. Plus if you have ten meals you get 10 Vantage Dollars and use this to get one free. They also have $5.00 coffee and huge selection of quality cakes Monday to Friday 10-5 pm. This must be the best... More 

Thank Joe M
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 week ago via mobile

This property, space, and location could be good but sadly isn't maintained. Our room had a sink that wouldn't drain and maintenance couldn't fix so they moved us to a room with a broken privacy shade (leaving the shower exposed to the bedroom) and a faulty air conditioner. The workout room while they add on to the hotel is in... More 

Thank TexasMomOnTheGo
Brisbane, Australia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Recently stayed here & had a business function, we were informed that it was undergoing construction works. Room was ok, good size. Business meeting room was ok size & good fixtures (projector, etc) but was terribly noisy due to the construction works. My suggestion is if you need to use the business facilities during the day, wait until the construction... More 

1 Thank MJE1971
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

stayed at Ville due motorhome troubles found the price =service compared very well with other accom.in area.Staff did everything they could to help us to make our stay as pleasant as they could as travelling in a motorhome you do not have need bags to carry anything.cothes, personal items.Our room was superb.We had dinners in our room and they were... More 

1 Thank baypic
Toormina, Australia
Level Contributor
76 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago via mobile

We were expecting an expansive pokey selection and a nice casino ... thank goodness she's getting a facelift cause she's very old and tired looking ... nothing at all to get excited about. Won't bother returning till the revamp has been completed and fingers crossed she'll be in the modern world and you'll feel like staying here for longer than... More 

1 Thank Katrina77777
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 October 2016 via mobile

Now that i have read some reviews, and the title i dont feel as angry. Being that there is a disclaimer about the constructions going on i rated a three as the hotel should have hearing protection of some sort available for lobby use.. the noise can be heard for sure up to the 16th floor and is honestly quite... More 

Thank Brodykeith
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016 via mobile

Stayed in Executive Room. Great view. Large room, great desk area and working space. Housekeeping a bit hit and miss but generally good. Restaurant food is high quality. Only issue was pool closed due to renovations.

Thank Grace L
Bendigo, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 October 2016 via mobile

After 34 hours in a car all we wanted was a bit of luxury a hot shower and great food. We received all of the above topped off we a double dose of excellent service. This was such a refreshing change after experiencing so often impatience or attitude at many other hotels...THIS WAS NOT THE CASE AT THE VILLE RESORT...I... More 

Thank bboop42

257 photos of this hotel

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Room/Suite (36)
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Hotel & Grounds (28)
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Management photos: Courtesy of the property manager

All Management Photos (60)
Dining (11)
Room/Suite (13)
Hotel & Grounds (27)
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment. As part of the upgrades, we are building an infinity-edge pool with swim-up bar and private cabanas. General construction works are restricted between 7am-6.30pm Monday through to Saturday, with noisy works being restricted to the hours of 9am - 5pm. Please note that the hotel pool and rear lawns are currently closed during construction. During this time guests will enjoy free access to Tobruk Memorial Baths, which is located on the Townsville Strand just a 10-minute walk from the property. The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Region: Australia > Queensland > Townsville
Price Range: ₹ 5,387 - ₹ 8,864 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ville Resort-Casino 4.5*
Number of rooms: 194
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Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
Hotel Style:
#4 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from The Ville Resort-Casino staff and other travellers.
6 questions
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Questions? Get answers from The Ville Resort-Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are from rooms overlooking Magnetic Island”
 of 5 bubbles petermc35, 3 Dec 2016 | Read review
“Book a room and for $1.00 you get breakfast for 2.”
 of 5 bubbles 742JoeM742, 26 Nov 2016 | Read review
“there is construction on north side ,we were on southside but did not hear any complants”
 of 5 bubbles baypic, 1 Nov 2016 | Read review
“Look over the inlet, there is a lot happening on the seaward side, building works.”
  • A glass wall separates the room from the shower.
  • Two Queen beds
  • Nice view, the best side to stay on.
 of 5 bubbles PetefromKooralbyn, 18 Oct 2016 | Read review
“Executive level”
 of 5 bubbles BassyM3, 29 Sep 2016 | Read review
5 of 5
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