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Mercure Townsville

965 reviews
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Overview
  • Excellent26%
  • Very good44%
  • Average21%
  • Poor6%
  • Terrible3%
Travellers talk about
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (965)Write a Review
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Reviewed 27 April 2016

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Review collected in partnership with Accorhotels.com
1  Thank gibosity
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 May 2016

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Reviewed 25 April 2016

We had an overnight stay at the Mercure Townsville in a family room. The room was clean but small and we were all on top of each other, definitely could stay more than one night. The breakfast spread made up for the room though, the...More

1  Thank Michelle D
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 26 April 2016

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team but particularly our breakfast staff. Our family rooms are only...More

Reviewed 24 April 2016

My husband, sister and her husband stayed for 3 nights at the Mercure, and from Check in to Check out was fantastic. The staff were polite, helpful and cheery towards us all. We ate in the Restaurant 3 nights and 1 lunch, and could not...More

Review collected in partnership with Accorhotels.com
1  Thank nancy_g2619
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 26 April 2016

Dear Nancy, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback but your review in particular will certainly encourage our staff to strive to continue to provide quality service and meals. It...More

Reviewed 21 April 2016

Friendly & helpful check-in staff directed me to my room at the rear of the property. Nice quiet location although due for a good reno. Onsite restaurant had good service & very tasty meal...I'd return to the restaurantMore

2  Thank MJE1971
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 23 April 2016

Dear MJE1971, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and fantastic to hear you received great service particularly on check in too. I will certainly be sharing your comments with...More

Reviewed 19 April 2016 via mobile

Arrived hot and irritable but that all soon evaporated after a wonderful swim in the beautiful swimming pool, the bedrooms are furnished in a contemporary style and have everything you need plus a well stocked mini bar, we had dinner in the restaurant a fantastic...More

3  Thank sootyandpebs
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 23 April 2016

Dear sootyandpebs, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback but even more so when regarding our friendly staff and hearing you had an amazing overall stay with us. I will...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$ 83 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 83 - US$ 120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Dining (11)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
gnaglins
4 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
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12
Room Tips
"Lake view room"
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"We were close to the gate so easy access to get to the mall."
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"Join LeClub Accor for access to sales"
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"Deluxe rooms on the top floor have balconies and nice views."
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