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    Mercure Townsville

    166 Woolcock Street, Townsville, Queensland 4812, Australia
    Hotel website
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    Savings alert: 14% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 123
          US$ 83
          Great Deal
          US$ 98
          US$ 98
          Traveller (132)
          Room & Suite (38)
          Pool & Beach (15)
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          Overview
          • Excellent24%
          • Very good46%
          • Average21%
          • Poor6%
          • Terrible3%
          Travellers talk about
          Public Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
          Offers from Mercure Townsville
          Special Offer: UP TO 30% - EARLY BOOKING
          Hotel deals
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          Hotel Grand Chancellor Townsville
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (875)
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          There are newer reviews for Mercure Townsville See the most recent reviews

          11 - 15 of 875 reviews

          Reviewed 1 week ago

          great staff that try very hard to help and fix all the problems this old place is experiencing. no hot water from early evening to late morning. and the rooms can be abit noisy.food and coffee good. bar service good with plenty of cold beer...More

          Thank Ross H
          Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 6 days ago

          Dear Ross, Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

          Reviewed 2 weeks ago via mobile

          From the moment we arrived, the staff were helpful and friendly. We were attending for a conference held at the Mercure. We had booked interconnecting rooms, which had been translated into separate rooms away from each other by the time we were checking in. Despite...More

          Thank ShaggyDoc162
          Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 6 days ago

          Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and wonderful to hear you enjoyed your time with us during a conference with your family. I will certainly be sure...More

          Reviewed 2 weeks ago via mobile

          I've been at an event so haven't stayed in the rooms. They look very basic and am glad I chose to stay elsewhere. I've had several meals here over 3 days. They are some of the worst I've had in a while. My colleagues are...More

          Thank katelouisemarie
          Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 6 days ago

          Dear Kate, Thank you for taking the time to tell us about your experience at the Mercure Townsville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

          Reviewed 3 weeks ago

          The Townsville Mercure is close to the airport and spread out in extensive grounds beside a small lake.The room was comfortable with good air-conditioning which was on permanently on, so the room was cool and welcoming to return to. The food in the restaurant was...More

          Review collected in partnership with Accorhotels.com
          Thank Christine C
          Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

          Dear Christine, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and great to hear you had a comfortable stay with us. I will be sure to share your comments with our...More

          Reviewed 3 weeks ago via mobile

          Stayed one night at one of the Lakeview rooms. The resort is placed around beautiful lake and gardens. Reminds me of Novotel Twinwater resort Noosa. The resort looks a bit " outdated" outside but the room was renovated with modern furniture, new carpet and fittings....More

          Thank Radosveta K
          Response from MercureTownsville, Assistant Front Office Manager at Mercure TownsvilleResponded 3 weeks ago

          Dear Radosveta K, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback regarding the hotel and Celsius restaurant & bar, I will be sure to share your comments with our team. Thank...More

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          737 reviews
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          About
          Awards & Recognition
          GreenLeadersGold level
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Free Parking
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Multilingual Staff
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Tennis Court
          Details
          • Price range
          • US$ 79 - US$ 159 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Green Hotel in Townsville
          • #6 Luxury Hotel in Townsville
          • Room types
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 162
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Orbitz, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Mercure Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Townsville
          • Also Known As
          • Mercure Townsville Hotel Townsville ,
          • Mercure Hotel Townsville ,
          • Accor Hotel Townsville
          Add Photo Photos
          Traveller (132)
          Room & Suite (38)
          Pool & Beach (15)
          Dining (12)
          Hotel & Grounds (92)
          Business Centre & Event Rooms (6)
          Bathroom (3)
          Nearby
          Raintree Motel
          62 reviews
          2.55 km away
           
          Ridgemont Executive Motel and Restaurant
          95 reviews
          3.14 km away
           
          Colonial Rose Motel
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          2.72 km away
           
          Monte Carlo Motor Inn
          35 reviews
          2.94 km away
           
          Nearby Restaurants
          Celsius Restaurant and Bar
          67 reviews
          .00 km away
          West End Tea House and Gallery
          13 reviews
          1.28 km away
          Tuk Tuk
          15 reviews
          .76 km away
          Chinese Tea House
          28 reviews
          .24 km away
          Nearby Attractions
          Castle Hill
          1,256 reviews
          2.44 km away
          Queens Gardens Townsville
          105 reviews
          3.02 km away
          Botanic Gardens
          53 reviews
          3.14 km away
          Royal Australian Air Force Townsville Museum
          37 reviews
          2.72 km away
          Questions & AnswersAsk a question
          Mandy P
          I need to swim. Is the pool warm or cold in August? Salt or chlorine? Any beach nearby to swim in? I will have no car.
          21 July 2016|
          Answer Show all 4 answers
          Response from Chris G | Reviewed this property |
          Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
          0
          Votes
          Mandi H
          Is there a pool bar?
          27 December 2015|
          Answer
          Response from Mark N | Reviewed this property |
          no
          0
          Votes
          Room Tips
          "If you have mobility issues, ask for a room that is best for access to either the car park or reception..."
          Read review
          "avoid rooms near the Plantation room"
          Read review
          "Lake view rooms are best."
          Read review
          "On the ground floor, would be quieter"
          Read review
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