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Comfort Inn Robert Towns

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About
Location
Cleanliness
Service
Value
Well-established medium size family motel in CBD. Pet friendly rooms available. Minutes to all amenities (ie. Supermarkets, Banks, Shopping District, The Strand, Magnetic Island, Castle Hill, Casino). Family run motel with old fashioned customer service and professionalism. Magnificent 13M pool with kids wading pool and free bbq and outside eating area. Clean comfortable air conditioned rooms with all facilities and nice views. A small gym and guest laundry. On-site restaurant with good quality inexpensive meals to dine in or request Room Service (surcharge may apply). The Granite Bar serving various local and imported alcoholic and non-alcoholic beverages and snacks. Restaurant and Bar available for private functions. Conference Room also available for hire.
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Property amenities
Free Parking
Pool
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Outdoor pool
Room Service
Paid Internet
Meeting Rooms
Golf Course
Tennis Court
Concierge
Babysitting
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Kitchenette
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Reviews & more
116Reviews
100Photos
0Q+A
30Room tips
Traveller rating
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  • 7
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  • English
Show reviews that mention
Were not able to get into the room we had paid for due to them only having two cleaners on and room not ready till very late in the afternoon. Not wonderful service after a very long drive. First room after 30 minutes of not being able to get the airconditioner to work at all and
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Response from MajaR210, Manager at Comfort Inn Robert Towns
Responded 3 days ago
thanks for taking the time to review comfort inn. it seems you have taking that comment personally when it was said in good humour. unfortunately it seems you did arrive before check in time, short of cleaners makes it difficult to allow early arrivals. we did upgrade your room free of charge as you only booked a twin, then moved to a family room. thanks again for your comments.
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Last minute business trip could not get pet sitter had to find a property that took a pet very happy with the room and comfortable just what I needed.
It’s a motel not hotel and value for money
Within easy walking of downtown and the Strand
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Response from travelclan, Manager at Comfort Inn Robert Towns
Responded 18 Oct 2018
Thanks for your positive feed back. we are happy to hear you enjoyed your stay. we do hope to see you again.
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Certainly not worth the $250 we were charged for two nights 3 guest 3 beds 2 towels two of everything else put our sign on door for our room to be made up didn’t happen..Had to wash in the vanity unhigentic car park a joke..No chairs to relax on the balcony..I think you need to c
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To make my point the AC in each room is locked to not go bellow 23 degree.
They claim its a green owner, looking to do their part for the enviroment. But this business is all about customer satisfaction which is terrible.
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Response from MajaR210, Manager at Comfort Inn Robert Towns
Responded 4 weeks ago
thanks for taking the time to review comfort inn we are sorry to hear you felt a lack of professionalism. thanks again
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We stayed at the Comfort Inn for a full week after a long drive from Newcastle to bring our daughters car to Townsville (2,000 plus klms). We had brought our little King Charles Spaniel as we could not bear to put her into a pet care facility. This caused us issues with some acco
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Previous
"Not room 31"
"we booked a standard queen and it was lovely"
"Ask for a room that doesn't face the street. Street noise was a problem for us."
"Only go here if you are happy with very basic accommodation!"
"Excellent when you are there for a specific purpose and you need to be conveniently located"
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PRICE RANGE
US$ 52 - US$ 79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn townsvilletownsville comfort inn
LOCATION
AustraliaQueenslandTownsville
NUMBER OF ROOMS
47
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