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Hotel Grand Chancellor Townsville

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Hotel Grand Chancellor Townsville
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186 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Grand Chancellor Townsville
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Showing 184: English reviews
Brisbane, Australia
Reviewed 6 July 2016

Hotel is in need of a makeover, the brown carpets are just so dated. Rooms comfortable and basic. Housekeeping needs a little attention, I have stayed frequently on business, not by choice and each time have had issues with the cleanliness. Staff are super friendly and it is in a nice central location.

1Thank Jac1ford
Forster, Australia
Reviewed 3 July 2016 via mobile

Thank you to all the staff who assisted me and went beyond when my assistance dog was in the veterinary hospital overnight. The staff was outstanding and would highly recommend staying here if visiting Townsville. The markets on Sunday had a lot of different stalls and close drive to the Strand and marina for magnetic island. Coffee shops and shopping...

1Thank lillydale21
Management response:

Dear lillydale21, Thank you for writing this great review! I am pleased that you enjoyed your stay and even happier to hear that you were so impressed by our staff. Our team works hard to achieve a high-level of guest satisfaction so I am thrilled to see this reflected in your comments. Looking forward to welcoming you back in the...

Reviewed 3 July 2016 via mobile

Was called holiday inn Great staff.great location.rooms very nice.great views.price ok.try to go when sunday markets on as they are right at door step.great food .also cowboys leagues club 50mts away good food and drink.

2Thank rjbAustralia
Management response:

Dear rjbAustralia, Thank you for taking the time to share your feedback about the hotel. I am thrilled that you enjoyed your stay so much and that you found our convenient location to be such a positive for your trip. We look forward to welcoming you back in the near future. Best regards, Paul Gray Hotel Manager

Reviewed 29 June 2016 via mobile

Well it's been nearly 20 years since we stayed at the Sugar Shaker! The place was undergoing a makeover and name change to Hotel Chancellor whilst there. Rooms refurbished and comfortable. Linen clean. Staff very welcoming. Breakfast on offer was good. This venue is right in the CBD, opposite the NQ Cowboys clubhouse which is ideal for game day and...

3Thank Leo J
Management response:

Dear Leo J, Thank you so much for taking the time to create this all-round positive review of your visit to the Hotel Grand Chancellor Townsville. I was so pleased to read that you enjoyed all aspects of your stay. We look forward to your next visit – hopefully we can score a 5/5 next time! Best regards, Paul Gray...

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  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Hotel Grand Chancellor Townsville is located in the heart of the CBD and shopping district and just a short walk from Townsville's major tourist attractions, including Reef HQ Aquarium and The Strand. Enjoy panoramic views of Magnetic Island, Castle Hill and the city from a variety of contemporary room types. Facilities include restaurant, bar, rooftop pool, gym and meeting facilities. ... more   less 

Additional Information about Hotel Grand Chancellor Townsville

Address: 334 Flinders St, Townsville, Queensland 4810, Australia (Formerly Holiday Inn Townsville)
Region: Australia > Queensland > Townsville
Price Range: ₹ 5,437 - ₹ 10,126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Chancellor Townsville 4.5*
Number of rooms: 192
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Also Known As:
Holiday Inn Townsville Hotel Townsville
Townsville Holiday Inn
Hotel Style:
#3 Luxury Hotel in Townsville
#8 Business Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Grand Chancellor Townsville staff and other travellers.
1 question
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4 months ago

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Questions? Get answers from Hotel Grand Chancellor Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1005 has a nice view over the creek”
 of 5 bubbles MozBru, 13 Mar 2017 | Read review
“Get a room as high as you can and overlooking Castle Hill - you won't be sorry!”
 of 5 bubbles 801staceyr, 11 Mar 2017 | Read review
“Rooms that face Ross creek.”
 of 5 bubbles johncW7161YO, 7 Jan 2017 | Read review
“I think from floors 9 above, it includes a balcony”
 of 5 bubbles Cats_Travel_Cowboys, 8 Dec 2016 | Read review
“Higher floors have great views and seem quieter.”
 of 5 bubbles 580StefanB, 30 Nov 2016 | Read review
5 of 5