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Grand Hotel and Apartments Townsville

Hotels.comUS$ 123*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Hotel and Apartments Townsville
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427 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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Townsville, Australia
Reviewed 1 week ago NEW

Rooms were great, very clean and spacious 1 bedroom apartment for 2 of us. Reception desk staff were very helpful and friendly. Hotel was close to some great restaurants and a lot of them had charge back to our room.

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Helpful?
Thank Jeff R
Reviewed 2 weeks ago

Centrally located, very modern apartment/hotel rooms. Restaurants conveniently located. I was pretty happy with everything (just checked out yesterday) except the fact that had not known that the pool is closed for renovation/maintenance, and this was a reason I had chosen this hotel, as had liked the look of the outdoor pool area. That was my only disappointment, and cannot...

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Helpful?
Thank Vanda C
Reviewed 3 weeks ago

I stayed for a 5 days. Hole is very clean and every day room service will clean the room, comfortable and staff were very friendly with lovely smile face with greeting every time and its make me happy. Location is fantastic, lots of food options just downstairs and only a 9 minute walk to Townville CBD. Secure undercover parking downstairs...

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Helpful?
Thank Abdul S
Geraldine, New Zealand
Reviewed 3 weeks ago

From the spacious rooms, friendly helpful staff and location we couldn't have done any better.Free inside parking a bonus. Rooms very clean and quiet. When I needed to fix my top I was handed a little sewing packet and was given a clothes airer on request. Nothing too much trouble.

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Helpful?
Thank _jarkah22
Pons, France
Reviewed 3 weeks ago

Centrally located and near some good restaurants just across the road. The beachfront is about 10 minutes brisk walk away and there is a park that runs along the shoreline. Our room was upgraded to to a business room which was clean, modern and functional and we also had free parking given to us so a nice bonus.

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Helpful?
Thank peter w
Reviewed 14 April 2017

Exceptionally friendly staff, great clean well appointed rooms, great little self contained rooms, washer dryer combo very convenient, large well appointed bathrooms with beautiful clean fluffy clean towels. The beds are large and very comfortable

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Helpful?
Thank Kim G
Cairns, Australia
Reviewed 11 April 2017 via mobile

Recently stayed here for 2 nights really lovely apartment modern and comfortable full size fridge a bonus the staff were very helpful and it is in a great location near many restaurants and eateries the only negative is the parking we had to park on the street the second night as there was no parking inside the gates area the...

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Helpful?
Thank julie m
Reviewed 7 April 2017 via mobile

I really liked the two days I spent here for work. I had the apartment style room so there was plenty of room to work and store my gear. Great big beds and perfect selection of pillows. Small kitchen should I have needed it. Friendly staff. The only thing that bothered me was the double door system into your room....

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Helpful?
Thank Mark G
Reviewed 25 March 2017 via mobile

There's no denying this hotel is clean. As a whistle. the rooms and general facilities are well maintained.large appointed bathrooms are a feature with lovely soaps and clean towles. The beds were very comfortable. The only ly negative was the small TV 📺. Apart from that the staff were friendly

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Helpful?
Thank Paul J
Reviewed 22 March 2017 via mobile

Good central locations close to all the resturants and cafes on the main strip. Nice staff, great modern rooms with big shower and king bed. Our room had a balcony too but a smallish tv. (We just wanted to watch tv and get room service) complimetary parking which we upgrade to secure parking for $15 which i was very greatful...

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Helpful?
Thank Kate S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel and Apartments Townsville offers all the facilities, services and attention that you need to make your stay with us as successful as it is enjoyable, whether it's overnight in a hotel Studio room, or extended stays in one of our self-contained apartments. Located in the heart of Townsville's popular cafe and restaurant precinct and just a short walk from the CBD, The Strand and the Marina, the Grand Hotel is an ideal base from which to explore the Barrier Reef, or as the gateway to your northern journey Join us for a taste of Townsville that you'll never forget. ... more   less 

Additional Information about Grand Hotel and Apartments Townsville

Address: Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: ₹ 5,495 - ₹ 11,441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel and Apartments Townsville 4.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Hotwire, Orbitz, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville
Hotel Style:
#1 Luxury Hotel in Townsville
#2 Business Hotel in Townsville
#2 Family Hotel in Townsville
#2 Spa Hotel in Townsville
#3 Romantic Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel and Apartments Townsville staff and other travellers.
4 questions
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Brisbane, Australia
over a year ago

See all questions (4)

Questions? Get answers from Grand Hotel and Apartments Townsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If travelling with kids get a 2 bedroom apartment.”
jeffr619, 16 May 2017 | Read review
“Read the terms on the website before choosing a hotel”
369vandac, 7 May 2017 | Read review
“The suites on the top floor, level 4 are best.”
caribblu, 17 Feb 2017 | Read review
“Ask to get a view to Palmer street”
ArntE_12, 10 Feb 2017 | Read review
“Ask for a room on the first level as the lifts can be slow and are quite small and narrow if you dont like lifts.”
corleyc, 2 Feb 2017 | Read review
5 of 5
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US$ 123* /night
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Prices are for 1 room, 2 adults
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