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3/9/2017 4/9/2017
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    Grand Hotel and Apartments Townsville

    Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
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    Best prices for your stay
    3/9/2017 4/9/2017
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$ 114/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$ 98
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    Traveller (82)
    Room & Suite (32)
    Dining (4)
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    Oaks M on Palmer
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    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Grand Hotel and Apartments Townsville
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    Castle Crest Motel
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    The Ville Resort-Casino
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    Oaks M on Palmer
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Reviews (449)
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    1 - 5 of 433 reviews

    Reviewed yesterday

    Spent 3 nights in a third floor superior king room which was spotlessly clean and comfortably appointed. Nice balcony with table and chairs, good size shower with great water pressure though the bed was a bit lumpy. Thick blackout curtains ensured a good sleep. Staff...More

    Thank Carol G
    Reviewed 2 days ago via mobile

    We booked for 2 nights as a last minute for a quick weekend getaway. On arrival we were greeted by a friendly guest services staff member. We stayed in a king hotel style room which was well appointed and clean. We were offered an upgrade...More

    Thank Andy N
    Reviewed 2 weeks ago

    Just spent one night at this hotel but would happily return. Ours was a hotel room, which was tastefully decorated, clean & comfortable. Great location on Palmer St near lots of cafes & restaurants, as well as close to town. Good value for money.

    Thank Anna C
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Hi Anna C, thank you for taking the time to share your experience here at our hotel with the TripAdvisor community. We hope to welcome you back again on your next visit to the region. kindest regards Troy Scott General Manager

    Reviewed 2 weeks ago

    Arrived late however not phased by the staff Room was large clean and modern Bathroom, only fault was that the shower floor can get a bit slippery however bath mat was provided Bedding is good however pillows are dreadful Asked about a local restaurant for...More

    Thank BarryZi
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Thank you Barry Zi, I am glad that you had a nice stay with us and thank you for sharing this with the TripAdvisor community. We understand that everyone is different, to cater for this we have a complimentary pillow menu available at the hotel...More

    Reviewed 2 weeks ago

    We stayed at this well appointed hotel en route from Magnetic Island. Staff at check in and check out were simply so connected and made us very welcome. Storing luggage until our rooms were ready and calling us then. So helpful with advice for our...More

    Thank Susan E
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded 1 week ago

    Thank you Susan E, we appreciate hearing about the experiences that our guests have when they stay with us. We are very lucky to have a wonderful team here at the hotel and Beth certainly has a passion in looking after our guests. She will...More

    Castle Crest Motel
    108 reviews
    #1 of 41 hotels in Townsville
     
    Mercure Townsville
    899 reviews
    #9 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    766 reviews
    #8 of 41 hotels in Townsville
     
    Oaks M on Palmer
    463 reviews
    #11 of 41 hotels in Townsville
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$ 99 - US$ 174 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Townsville
    • #2 Spa Hotel in Townsville
    • #2 Business Hotel in Townsville
    • #2 Family Hotel in Townsville
    • #3 Romantic Hotel in Townsville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Travelocity, Booking.com, Expedia, Cancelon, TripOnline SA, Hotwire, Evoline ltd, Agoda and HotelQuickly so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Grand Mercure Apartments Townsville Hotel Townsville
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    Traveller (82)
    Room & Suite (32)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (83)
    Bathroom (8)
    Nearby
    The Ville Resort-Casino
    766 reviews
    1.19 km away
     
    Castle Crest Motel
    108 reviews
    2.38 km away
     
    Oaks M on Palmer
    463 reviews
    .61 km away
     
    Mercure Townsville
    899 reviews
    3.77 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Charlesw12345
    23 November 2016|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
    0
    Votes
    Jazzystar
    2 May 2015|
    Answer
    Response from Troy S | Property representative |
    Hi Jazzystar, We have two options for parking, offstreet gated carparking which is free and undercover secure parking which is $15. Hope this helps. Hope to see you soon, Best regards Troy
    1
    Vote
    Marilyn Z
    30 January 2015|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Marilyn, Happy 2015. Yes we have high speed wifi available. It is complimentary when you book direct on our website and where you will find the best prices available. Alternatively there are various paid options when... More
    1
    Vote
    Room Tips
    "Room serviced every day and my room was quiet"
    Read review
    "Love the balcony"
    Read review
    "Ask for a high room not looking over the pub in Palmer street if possible."
    Read review
    "Consider the condition of the sofa beds if you require a second bed"
    Read review
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