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26/11/2017 27/11/2017
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    Grand Hotel and Apartments Townsville

    Grand Mercure 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
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    26/11/2017 27/11/2017
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    US$ 121
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    Traveller (87)
    Room & Suite (32)
    Dining (4)
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    Castle Crest Motel
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    #3 of 41 hotels in Townsville
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    Mercure Townsville
    934 reviews
    #9 of 41 hotels in Townsville
    3.8 km
     
    Overview
    • Excellent47%
    • Very good43%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “pillow menu” (23 reviews)
    “palmer street” (66 reviews)
    Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
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    1 room, 2 adults, 0 children
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    Reviews (465)
    Traveller rating
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    1 - 5 of 449 reviews

    Reviewed 5 days ago via mobile

    Right from the start of booking the room the experience was awesome, response to queries was within minutes of sending message! The welcome and check in was friendly and professional. The room was spacious, clean, new and modern, couldn’t fault anything. Getting an upgrade was...More

    Thank CaptainNic
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded yesterday

    Hi CaptainNic, Thank you so much for your time in sharing your recent experience with the TripAdvisor community. Your experience is exactly what we strive to achieve and I am very pleased that we were able to deliver this for you. We look forward to...More

    Reviewed 1 week ago via mobile

    We spent 2 nights in this modern, well located, carefully designed hotel without unnecessary frills (no patterned carpet or wallpaper!). Our room (365) had a view of Castle Hill from the small balcony, was ample in size with a comfortable bed. We had breakfast in...More

    Thank afcok
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded yesterday

    Hi afcok, Thank you so much for your kind words and sharing this with the TripAdvisor community. We hope to welcome you back if you visit the region again in the future. Kindest regards and safe travels, Troy Scott General Manager

    Reviewed 1 week ago

    Easy overnight stay when in Townsville for the evening. Close to Eateries and Entertainment Centre. Easy road access to Highway RingRoad. Reception staff very friendly and checkin a breeze. Rooms excellent with Studio layout. Kitchen facilities, stove top, microwave dishwasher fridge kettle and Coffee Machine!...More

    Thank Carol D
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded yesterday

    Hi Carol D, Thank you for taking the time to share your recent experience with us here at Grand Hotel and Apartments Townsville. Fingers crossed you can visit the region for a few more days in the future. Kindest regards and safe travels Troy Scott...More

    Reviewed 1 week ago via mobile

    I stayed here for two weekends, my first time was at the very end of October and again early November. My first visit I wasn’t too fussed, the room was spacious and clean however it smelt of sweat from maybe the last occupant or the...More

    Thank Rychki
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded yesterday

    Hi Rychki, Thank you tor taking the time to share your experiences with us and the TripAdvisor community. Thank you for choosing to stay with us and giving us the opportunity to showcase what the hotel strives to achieve. It is important that every stay...More

    Reviewed 1 week ago

    Nice hotel that is well located and comfortable. Noise was not an issue at all, and the facilities were all quite nice. Bed was comfortable, bathroom was a good size - not too tight but not stupidly big.

    Thank Zerokel
    Response from Troy S, General Manager at Grand Hotel and Apartments TownsvilleResponded yesterday

    Hi Zerokel, Thank you for taking the time to share your recent experience with us and the TripAdvisor community. We hope to welcome you back again in the future, Kindest regards Troy Scott General Manager

    Quest Townsville
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Room Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 93 - US$ 162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Townsville
    • #1 Spa Hotel in Townsville
    • #2 Business Hotel in Townsville
    • #2 Family Hotel in Townsville
    • #3 Romantic Hotel in Townsville
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA, getaroom.com, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Grand Hotel and Apartments Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Grand Mercure Apartments Townsville Hotel Townsville
    Add Photo Photos
    Traveller (87)
    Room & Suite (32)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (88)
    Bathroom (8)
    Nearby
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    .15 km away
     
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    137 reviews
    1.41 km away
     
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    470 reviews
    .26 km away
     
    Oaks Gateway on Palmer
    426 reviews
    .06 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Reef HQ Great Barrier Reef Aquarium
    889 reviews
    .46 km away
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    .39 km away
    Ask a question
    Questions & Answers
    Charlesw12345
    23 November 2016|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Charlesw1234, Thank you for your question for your upcoming stay with us. We do have apartment styled rooms with full sized fridges in them. The best thing to do is to drop us a line here at the hotel on 0747532800 so we... More
    0
    Votes
    Jazzystar
    2 May 2015|
    Answer
    Response from Troy S | Property representative |
    Hi Jazzystar, We have two options for parking, offstreet gated carparking which is free and undercover secure parking which is $15. Hope this helps. Hope to see you soon, Best regards Troy
    1
    Vote
    Marilyn Z
    30 January 2015|
    AnswerShow all 2 answers
    Response from Troy S | Property representative |
    Hi Marilyn, Happy 2015. Yes we have high speed wifi available. It is complimentary when you book direct on our website and where you will find the best prices available. Alternatively there are various paid options when... More
    1
    Vote
    Room Tips
    "Top floor towards rear very quiet"
    Read review
    "Ask for a room at the very end to get best view of river, city and Castle Hill"
    Read review
    "Room serviced every day and my room was quiet"
    Read review
    "Love the balcony"
    Read review
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