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Mantra Towers of Chevron

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3,344 Reviews from our TripAdvisor Community

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Showing 3,317: English reviews
Melbourne, Australia
Reviewed today NEW

After a bad experience having gotten a bad apartment with old furniture i was instanly upgraded and satisfyed with service provided. I would definately recommend to family's as it is a family resort. SOME APARTMENTS NEED ATTENDING TOO AS FAR AS IN Furniture upgrade. Afterall paying for what your getting is very important for a customer to come back .

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Thank 483soniaa
Victoria
Reviewed today NEW

Love the qld weather. Enjoyed the customer service in all shopping areas. Please allocate more banana lounges at the pool area. Felt very safe and Secure in the resort. How about introducing a happy hour bar by the pool .

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1Thank 37giovannap
Melbourne, Australia
Reviewed today NEW

No issues with the room. Location, room, pools were all great. Definitely be back. Very happy to have had the opportunity to be in ur apartment. Room had all the amenities i needed for my stay. Definitely be back

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Thank Ann C
Toowoomba, Australia
Reviewed yesterday NEW

Was very handy to all local amentities. Beautiful pool and grassed area. Was difficult to navigate around the place. Not enough lifts and no aircon in lifts just about killed us especially when the lift is full and stopping at a lot of floors. Needed a trolley to pack up, but couldn't find one. That is my only criticism. But...

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Thank desleym2017
Brisbane, Australia
Reviewed yesterday NEW

I've stayed a dozens of hotels on the Gold Coast and this was by far the best for location but unfortunately the cleanliness here has let them down. After checking in (at 2pm), we went to our room to find a large team of cleaners still in the room cleaning. They seemed very UNapologetic until I phoned reception to say...

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Thank Bride1
Sydney
Reviewed yesterday NEW

Close to shops, restaurants and entertainment. Plenty of activities to keep the kids busy on site too. It can a little tricky navigating between towers and facilities. Overall a great hire for a family holiday.

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Thank chazzi2017
Melbourne, Victoria, Australia
Reviewed yesterday NEW

Great location with excellent facilities. Friendly staff and family friendly. Late checkout was allowed which was remarkable at this time of the year. Facilities were modern and great pool especially for young children with plenty of space.

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Thank Mary S
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning Mary S, Thank you for your amazing review and we are thrilled you enjoyed your stay. We pride ourselves on customer service and I am pleased to read the staff where very helpful. We hope to see you again soon Kind Regards, Crystal Bazley

Sydney, Australia
Reviewed 2 days ago NEW

Room was filthy we washed the bed sheets ourselves upon arrival as it was dirty and didn't look changed. Check in was "guaranteed" by 2pm we didn't get the keys till 2.40pm mirror in lounge area was broken and dangerous we rearranged our furniture so kids couldn't touch it

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Thank roya442
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning roya442, Thank you for recent online review. I am disappointed to read your feedback. I would like to discuss your stay further with you. Please contact myself via email - chevron.res@mantra.com.au Kind Regards, Crystal Bazley

Brisbane, Australia
Reviewed 3 days ago NEW

After paying for an Ocean View room, on arrival we were given a room on level 3 which only had a view of the adjacent building. After complaining to reception about this we were switched to a room on level 20 (can't understand why we weren't given a room on level 20 in the first place). We experienced a power...

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Thank V2780VMdavidg
Brisbane, Australia
Reviewed 4 days ago NEW

We made a return visit to Towers of Chevron and we were disappointed that our room this visit was much inferior to our first visit 8 years before. Our first visit was a 2 bedroom apartment on a high level with views over the "beaches in the sky" and we loved it. We had sea views, pool/resort views and the...

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Thank 58sheel
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning 58sheel, Thank you very much for your review. I am sorry you didn't get the views you were hoping for, our 1 bedroom apartments are only located on the lower floors of the 3 towers. In relation to your comments about the condition of the apartment, we would love the opportunity to check the room you stayed in....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Mantra Towers of Chevron, located in the heart of Surfers Paradise, you will find the perfect accommodation from which to explore the beautiful and fun-filled Gold Coast. In your self-contained apartment you'll feel truly at ease. All apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. All the conveniences of home can be found here. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. If you're on holiday with the kids, the Infinity attraction is a must visit. They're bound to be entertained exploring the fun-house full of mirrors, optical illusions and sound effects. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. Maintenance Notice: As part of our focus on maintaining our properties to the highest standard, a scheduled painting program will commence early February on one of the three towers at Mantra Towers of Chevron and will take 6 months. There will be no disruption to our guests with all facilities accessible and available at all times during this period. ... more   less 

Additional Information about Mantra Towers of Chevron

Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 7,349 - ₹ 22,818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 358
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Towers of Chevron staff and other travellers.
29 questions
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Questions? Get answers from Mantra Towers of Chevron staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high level floor with either ocean or beaches in the sky views”
 of 5 bubbles 58sheel, 16 Jan 2017 | Read review
“Ask for a sea view on the eastern side of tower 1”
 of 5 bubbles 71Shells22, 14 Jan 2017 | Read review
“Ask for the Ocean view room and on a higher floor ( Higher the floor is better the view )......Simply breath taking....”
 of 5 bubbles vindid2016, 10 Jan 2017 | Read review
“Stay away! Find another resort!”
 of 5 bubbles amybQ7842IB, 15 Dec 2016 | Read review
“There's no guarantee you will get ocean view room”
 of 5 bubbles familyofive2016, 15 Dec 2016 | Read review
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