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Palazzo Colonnades

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180 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Adelaide
Reviewed 15 March 2015 via mobile

Firstly I would never write a negative review without absolute good reason as I know they have the potential to cause a negative effect for the business named. On this occasion the Palazzo Colonnades has well and truly earned their negative review and if I could rate them 0 stars I most certainly would. Upon check in we had to...

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Helpful?
6Thank MissLea888
Leikis, Manager at Palazzo Colonnades, responded to this review

Thank you for the opportunity to respond to the feedback received from MissLea888. Customer feedback is key for a hospitality business and we endeavour to monitor every review from our customers to ensure our processes and procedures are continually improved. This feedback is extremely disappointing for the resort and it certainly warrants a response to the key issues reported by...

Reviewed 15 March 2015 via mobile

Honestly, I don't know how I feel about this place. On one hand it's great and on the other I'm not sure I'd stay again. The great: * great value for money * good location and easy to find * a good base to explore from * generally quite tidy * lovely pool area & spa * friendly staff *...

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2Thank Infrequency
Tel Aviv
Reviewed 21 February 2015

The hotel is about a block from the beach and is an easy walk away from the main Surfers Paradise shops and restaurants. We found the location to be very handy with a light rail station almost out the front. Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa...

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1Thank Flora A
australia
Reviewed 15 February 2015

Staff friendly, clean rooms , would definitely stay here again close to everything tram at door , pool and spa great , don't know what others were saying about reception they were friendly and talked to guests, tip don't go to the buffet dinners there not worth the money paid , the sunrise Chinese buffet was the worst got some...

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2Thank 1966dab
Sydney, Australia
Reviewed 10 January 2015

We have just spent a week at the Palazzo Colonnades in a one bedroom unit (Room 1004) and it was very comfortable, overlooking the pool and river. The hotel is about a block from the beach and is an easy walk away from the main Surfers Paradise shops and restaurants. We found the location to be very handy with a...

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3Thank Wendy B
Exeter
Reviewed 4 January 2015

My sister and I stayed here for 6 nights in September, the hotel is easy to find right by a tram stop. It's a short walk to the beach and about a 10 min walk down to the centre. The ladies on reception are super nice and helpful, they will book anything free of charge and booked us tickets for...

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1Thank bright_ii
Negeri Sembilan, Malaysia
Reviewed 29 December 2014

warm, friendly and helpful. Ms. Sue was more than happy to assist at all times. Apartments were clean, well equipped and delivered as promised in the website. Good location (close to surfers paradise beach and shopping centres).

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1Thank Adrian Anantha ... S
Melbourne, Australia
Reviewed 25 December 2014 via mobile

The hotel is definitely 3/ 3 1/2 stars, not 4, but very clean and with an excellent location. Upon entering the room it had a very stale smell, but the aircon and opening the windows cured that pretty fast. The bathroom does not have much ventilation so it too smells very muggy (the hotel would be wise to fit in...

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3Thank esther372
Reviewed 19 December 2014 via mobile

Bad quality service, very old facility, too far from beach for walking, really disappointment for family trip. Wouldn't come back here again and no recommended accomodation at all!!!!!!! no good, not clean, not deserve rating 4 at all.It's not correct info from other comment.

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5Thank Kang T
Reviewed 18 December 2014 via mobile

Upon arriving for my stay in surfers paradise the hotel seemed and was lovely, apartments were clean and everything was on hand. The major downfall was the staff on reception. Two ladies, upon arrival it seemed like more bother to check us in, sarcastic comments also when asking questions. Also noted them being very rude to another customer whilst in...

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3Thank Lauren_53809

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Palazzo Colonnades boutique, high-rise holiday accommodation apartments is nestled between the beautiful Nerang River and the sandy beaches of the Gold Coast. Take an 8 minute stroll to the north and you're in Cavill Avenue - the heart of Surfers Paradise. These modern, fully self-contained apartments are complimented by wonderful guest facilities including a heated salt water swimming pool, sauna, gymnasium, games room, BBQ, free pay TV, wireless internet broadband service and under cover free parking. ... more   less 

Additional Information about Palazzo Colonnades

Address: 2988-2994 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 5,871 - ₹ 10,922 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Colonnades 4*
Number of rooms: 65
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Also Known As:
Palazzo Colonnades Hotel Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Colonnades staff and other travellers.
1 question
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Auckland Region, New Zealand

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Questions? Get answers from Palazzo Colonnades staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“G-link tram stop directly outside, 10 minutes walking distance to the heart of Surfers Paradise”
 of 5 bubbles R213OHmelb, 21 Dec 2016 | Read review
“Ask for a room looking over the river and hinterlands, and on a higher floor.”
 of 5 bubbles carolynthb, 28 Nov 2016 | Read review
“ask for a view uphigh”
 of 5 bubbles 703KevinL, 12 Sep 2016 | Read review
“To get a good view ask for above 7th floor!”
  • View from double bedroom of apartment on 10th floor!
 of 5 bubbles Michelle19692014, 25 Jul 2016 | Read review
“rooms on the west side have a view and are quiet.”
 of 5 bubbles 677craigj, 22 Jul 2016 | Read review
5 of 5
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