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Traveller (90)
Room & Suite (26)
Pool & Beach (4)
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Overview
  • Excellent30%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible7%
Travellers talk about
“tram stop”(27 reviews)
“games room”(11 reviews)
“washing machine”(11 reviews)
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
4 Star Hotel
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Reviews (210)
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205 results
Traveller rating
64
85
33
8
15
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Time of year
LanguageEnglish
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64
85
33
8
15
Show reviews that mention
All reviewstram stopgames roomwashing machinethe gold coastlight rail stationfull kitchennerang riverbedroom apartmentshort walk to cavill avethird floortop floorair consurf clubwould stay here againeasy accesslarge balconygood size
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1 - 5 of 205 reviews
Reviewed 3 weeks ago

Very impressed. Super early check in, top floor with ocean views, comfortable room, great rates. Bonus was definitely the hot tub, pool and sauna to recharge the body. For someone who doesn't get to the Gold Coast very often, this was the perfect crash pad...More

Thank dontgetoutmuch18
Reviewed 4 March 2018 via mobile

Staff were most friendly and helpful the rooms were very clean and tidy. The trams ran past the door, but it was only a short 5 minute walk to the heart of Surfers, with lots of restuaunts to choose, you could also order from local...More

Thank Graham S
Reviewed 7 February 2018

I booked two rooms When I arrived and enter our apartment, I could not believe the state of the room, it had a stale smell and after looking around found it was very dirty like it has NOT been cleaned for months. The bathroom ledge...More

2  Thank Alexia A
Reviewed 7 November 2017

we had a fantastic week in this apartment, everything you need for a comfortable holiday, it felt like an apartment, not a hotel....it was so comfortable and to have a washer/dryer and a dishwasher in the unit as well as a full kitchen was just...More

Thank Thewifenz
Reviewed 26 October 2017

we loved this place staff were very friendly, helpful, our apartment was lovely nice view which we needed as we could not go out that much also it was raining all the time, but you cant help that the place was clean, a few hick-ups...More

Thank Nette38
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 67 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 67 - US$ 262 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (90)
Room & Suite (26)
Pool & Beach (4)
Dining (1)
Questions & Answers
Ask a question
tangifox
17 June 2017|
Answer
Response from 313leeann | Reviewed this property |
The hotel does not have any services but there are shuttle busses that run from Coolangatta with a kiosk at the airport that you can arrange this. They are not open 24/7 but if you arrive late, a taxi is your best bet. Be... More
0
Votes
indoafrokiwi
24 September 2016|
AnswerShow all 3 answers
Response from Billie T | Reviewed this property |
Yes. Buses take you right to theme parks. Bus stops are 2mins away.we purchased our theme park tickets and bus passes from reception at palazzo.
0
Votes
Room Tips
"Don't be afraid to ask for early check in or a higher floor"
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"rooms facing west a bit hot"
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"I found better value and bigegr apartment accross the road"
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"great location"
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