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Traveller (560)
Room & Suite (177)
Pool & Beach (66)
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Overview
  • Excellent33%
  • Very good38%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“thai restaurant”(246 reviews)
“pirate ship”(60 reviews)
“pool kiosk”(43 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,520)
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846
905
409
182
158
Show reviews that mention
All reviewsthai restaurantpirate shippool kioskkids poolbedroom apartmentfamily holidaygreat familythe gold coastpool facilitiesgreat facilitiesgreat poolenjoyed our staygames roomdown stairsreception staffbit datedtram stop
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281 - 285 of 2,500 reviews
Reviewed 16 December 2017

Ideal location, only a walking distance from everything , friendly staff, great pool area. My kids loved the beach-pool and enjoyed the waterslide. Choose your apartment carefully before you head off.More

Review collected in partnership with this hotel
Thank 49raefm
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 19 December 2017

Dear 49raefm, Thank you for choosing Mantra Crown Towers for your recent stay in Surfers Paradise. We are so glad to read you found the staff, pool area and outdoors all to be great! We look forward to welcoming you back on your next stay....More

Reviewed 16 December 2017

External facilities pool etc excellent and very clean Room looked tired, needs updating New bed as it spelt of pee pee Needs new carpet , curtains and new lounge suite, toaster. Pool area was excellent as was reception area , very cleanMore

Review collected in partnership with this hotel
Thank ChrissienLiv
Response from MantraCrownTowers, Reservations Agent at Mantra Crown TowersResponded 19 December 2017

Dear ChrissienLiv, Thank you for your review. It is disappointing to hear the issues about the apartment; this is something that we will be investigating further to discuss with the owner of the apartment in terms of refurbishment. We are glad to read you enjoyed...More

Reviewed 16 December 2017

Close to trams, buses, restaurant, supermarket, bottle shop, chemist and best of all the beach, very short walk to patrolled beach. Great walk in pool with shade from the hot afternoon sun.plenty of chairs and shades. Good poolside kiosk with the BEST EVER STAFF, great...More

Review collected in partnership with this hotel
Thank H1717VXlindab
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 19 December 2017

Dear H1717VXlindab, Thank you for choosing Mantra Crown Towers for your recent stay in Surfers Paradise. We are so glad to read you found the location of the resort, pool area and the Thai restaurant all to be great throughout your stay! Thank you for...More

Reviewed 15 December 2017

Have always stayed here for family holidays, would definately recommend to others. Brooke at reception was wonderful she made us feel right at home. We loved every minute staying there, we highly recommend itMore

Review collected in partnership with this hotel
1  Thank sharonsA6969SW
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 19 December 2017

Dear SharonsA6969SW, Thank you for the great feedback regarding your recent stay at Mantra Crown Towers. We are pleased to read that you continue to enjoy your stays with us and glad to hear that Brooke made you feel at home. I will be sure...More

Reviewed 15 December 2017

Dishwasher broken, safe not working, carpet ripped, cheers broken, shoe marks on the walls, the bed wasn't made when we got there. I told reception they didn't move us to a better room??.. and the lady that runs the kiosk beside the pool is very...More

Review collected in partnership with this hotel
Thank rolandw52
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 19 December 2017

Dear rolandw52, Thank you for your review about your recent stay with us. It is disappointing to read about the issues you had with your apartment. Please accept my sincere apologies as this is not the standard and experience we like to give our guests....More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 78 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (560)
Room & Suite (177)
Pool & Beach (66)
Dining (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
LaurenOz
3 January 2018|
AnswerShow all 5 answers
Response from MantraCrownTowers | Property representative |
Hi, As per the above responses. There are no rooms located on the ground floor (Pool, Check In, Restaurant located on ground floor). Our rooms start from level 1 onwards.
0
Votes
weluv2travelok
28 December 2017|
Answer
Response from BexynGozz | Reviewed this property |
Yes there are ample towels in the bathrooms. They also supply facewashers, little soaps, and bodycare items
0
Votes
Lynn H
7 October 2017|
Answer
Response from Karen F | Reviewed this property |
You pay for an apartment to sleep so many people. If one of them does not need a bed then I would assume you do not pay for one.
1
Vote
Room Tips
"ocean view rooms"
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"Ocean view room the pick but $$$"
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"Check out your room first before you carry your luggage in."
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"Ask for a room above the 12th floor, the rest of the floors look dated and seem to be the rooms that are not..."
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