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Traveller (560)
Room & Suite (177)
Pool & Beach (66)
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Overview
  • Excellent33%
  • Very good38%
  • Average16%
  • Poor7%
  • Terrible6%
Travellers talk about
“thai restaurant”(246 reviews)
“pirate ship”(60 reviews)
“pool kiosk”(43 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,520)
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846
905
409
182
158
Show reviews that mention
All reviewsthai restaurantpirate shippool kioskkids poolbedroom apartmentfamily holidaygreat familythe gold coastpool facilitiesgreat facilitiesgreat poolenjoyed our staygames roomdown stairsreception staffbit datedtram stop
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21 - 25 of 2,500 reviews
Reviewed 2 weeks ago

Room was dirty upon check in - floors weren't vaccumed, balconies not mopped. Ran out of toilet paper, dishwashing powder, laundry detergent and given 1 cloth. No beach towels available when went to hire them for 5.50$. No Wi-Fi.More

Review collected in partnership with this hotel
Thank Chiq89
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 2 weeks ago

Dear Chiq89, Thank you for taking the time to provide feedback on your recent stay with us at Mantra Crown Towers. I am sorry that you were disappointed in some maintenance & cleaning aspects of your room as we would have loved to rectify these...More

Reviewed 2 weeks ago

it was overall very good . the only thing that wasn't great was being told by the girl at the front desk the wrong information for getting buses/ Trams to wet and wild etc. which had us wasting a good half an hour till a...More

Review collected in partnership with this hotel
Thank Maria772002
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 2 weeks ago

Dear Maria772002 We would like to thank you for the feedback in relation to your stay with us. Be assured that we appreciate guests’ reviews as we see them as an important reference to continuously improve our service standards. We look forward to welcoming you...More

Reviewed 2 weeks ago

Building and rooms a litte run down. All amenities, pools, cafes with security parking all good. This location works well as close to beach, restaurants, shops and tram line. Time of year weather was awesome.More

Review collected in partnership with this hotel
Thank donnasmith2018
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 2 weeks ago

Dear donnasmith2018, Thank you for providing feedback regarding your recent stay with us at Mantra Crown Towers. It is disappointing to read that you found the building and rooms a little run down, so we do apologise for being unable to meet your expectations during...More

Reviewed 2 weeks ago

Staff very friendly and very helpful, room was clean and more than i expected ,I was recommended by a friend , a excellent choice , a great place for families, I will be staying again on my next trip to Surfers.More

Review collected in partnership with this hotel
Thank rosettas348
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 2 weeks ago

Dear rosettas348, It is satisfying to read such positive feedback from our guests. Thank you for taking the time to let us know what you enjoyed on your holiday here with us at Mantra Crown Towers. It is great to read that your apartment was...More

Reviewed 2 weeks ago

I have stayed here 5 years in a row. The hotel facilities such as pool etc are awesome. Staff very kind and polite. Alpha restaurant not recommended especially not for the brekky buffet. Pool kiosk is better and have good coffee.More

Review collected in partnership with this hotel
Thank Merched T
Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 2 weeks ago

Dear Merched T, Thank you so much providing such great feedback on your most recent stay. It is so great that you have continued to stay with us at Mantra Crown Towers and we are so pleased that you continue to find our facilities to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 78 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 78 - US$ 284 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (560)
Room & Suite (177)
Pool & Beach (66)
Dining (19)
Family and Play Areas (3)
Questions & Answers
Ask a question
LaurenOz
3 January 2018|
AnswerShow all 5 answers
Response from MantraCrownTowers | Property representative |
Hi, As per the above responses. There are no rooms located on the ground floor (Pool, Check In, Restaurant located on ground floor). Our rooms start from level 1 onwards.
0
Votes
weluv2travelok
28 December 2017|
Answer
Response from BexynGozz | Reviewed this property |
Yes there are ample towels in the bathrooms. They also supply facewashers, little soaps, and bodycare items
0
Votes
Lynn H
7 October 2017|
Answer
Response from Karen F | Reviewed this property |
You pay for an apartment to sleep so many people. If one of them does not need a bed then I would assume you do not pay for one.
1
Vote
Room Tips
"ocean view rooms"
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"Ocean view room the pick but $$$"
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"Check out your room first before you carry your luggage in."
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"Ask for a room above the 12th floor, the rest of the floors look dated and seem to be the rooms that are not..."
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