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Mantra Crown Towers

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,814 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra Crown Towers
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Showing 1,798: English reviews
Greater Melbourne, Australia
Reviewed 2 weeks ago

Great for families of all ages. Kids loved the pirate ship water slide. Great views from the balcony and great size 2 bedroom apartments with ensuites for both rooms. Great location with trams and buses at your door step and so much more.

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Helpful?
Thank cushlaf2017
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for your feedback following on from your stay with us. It is great to read that your children loved the Pirate Ship and our pools and that you found your apartment to be a great size. We look forward to welcoming you back to stay again! Kind regards, Fiona Reservations

Reviewed 2 weeks ago

Stayed for 3 days on business the extended stay for another 3 days for leisure. Although some nights the traffic could be noisy, overall it's a good place to stay. Hopefully next stay in June I will get to stay closer to rear of building😀

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Helpful?
Thank 709belle93
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. We are pleased to read that you enjoyed your stay with us and we look forward to welcoming you back again in June! Kind regards, Fiona Reservations

Reviewed 2 weeks ago

We stayed in Mantra Crown towers for five days. It is located close to Surfers Paradise and has some great views of the ocean in the top floors. The apartment was pretty big and had decent rooms. The only problem was that there was some dust on the floor of the apartment. It would be good if the floors are...

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Helpful?
Thank rajaramakrishna
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide feedback on your stay at Mantra Crown Towers. It is great to read that you enjoyed your stay and also loved the views from your apartment. We would welcome the opportunity to have you return in the future, please contact our friendly reservations team when you choose to travel so that we...

Reviewed 2 weeks ago

When I checked in the room 612. I found 2 cockroaches. the door of washing machine was broken. I'm sure house keeping staff could find it easily. On 2nd night, I couldn't flush the toilet. So we had to change the room. the new room was OK. Swimming pool was great.

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Helpful?
Thank maiko508
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for your feedback following on from your stay at Mantra Crown Towers. We are pleased that we were able to turn your stay around with changing to a more suitable room and we are also pleased that you enjoyed our pool areas. We look forward to welcoming you again. Kind regards, Fiona Reservations

Reviewed 2 weeks ago

This property is very tired and dated. The rooms are a good size but they are very tired looking and not overly clean. The carpets were dirty and the walls needed a coat of paint. The pool area is very good for kids and the staff are helpful.

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1Thank Jhawk101
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you so much for your review and we hope you enjoyed your stay. It is disappointing to hear the issues about the apartment; this is something that we will be investigating further to discuss with the owner of the apartment in terms of refurbishment. Kind regards, Fiona Reservations

Melbourne, Australia
Reviewed 2 weeks ago

Location is fabulous. Restaurants and Pool staff excellent. Dont expect much assistance from the reception staff. Rooms need updating, kitchen facilities not great. 2 Bedroom apartment was not a greatlayout, but both bedroos had a bathroom which was good.

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Helpful?
Thank Gillian S
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for posting your review after your recent stay at Mantra Crown Towers. We appreciate your honest feedback regarding your stay and will be sure to share it with the team to ensure we are constantly improving our service to you. Kind regards, Fiona Reservations

Brisbane
Reviewed 2 weeks ago

Stayed for a long weekend with the family of 4 kids. 3 bedroom worked well for everyone to have room. Overall the unit was large with good living room size. The pool area was great for the kids and being in autumn the heated pool and spa was popular. I think the units are getting a bit dated with an...

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Helpful?
Thank Jason M
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you so much for your review and we hope you enjoyed your stay. We are in the process of refurbishing our rooms and will be sure to raise your feedback with the apartment owner. Kind regards, Fiona Reservations

Singleton, Australia
Reviewed 2 weeks ago

Horrible experience for my family which was meant to be our honeymoon (familymoon) Staff at front counter are absolutely rude.! Won't even hold conversation nor smile at you but will demand the bond money.! Went to room and was absolutely disappointed.! Room was thick with dust, scuff marks all over walls. There was duct tape covering a hole over the...

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2Thank 219ashleighg
MantraCrownTowers, Front Office Manager at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide extensive feedback in relation to your recent stay. It is disappointing to read your comments regarding the room. I would invite you to contact me direct at the resort via email, Christopher.declosey@mantra.com.au so I can ascertain more details regarding your stay, including your room number. Kind regards Christopher de Closey Front Office...

Melbourne, Australia
Reviewed 3 weeks ago

Lighting throughout the main general areas of the hotel very low. The indoor and outdoor spas were quite cold. The ambiance of the hotel was not the best. Also no free wifi in the hotel room which is disappointing considering how expensive the room hire is.

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1Thank rebeccabL8084QG
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving. Kind regards, Fiona Reservations

Adelaide, Australia
Reviewed 3 weeks ago

Once again the room and hotel facilities were top drawer...the pool area remains a massive hit for our young boys and the thai restaurant is fantastic!! Close to all facilities and the ability to have a woollies delivery of food prior to arriving was a great new initiative. Will be back for sure

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Helpful?
Thank leecJ6547YE
MantraCrownTowers, Reservations at Mantra Crown Towers, responded to this review

Thank you for taking the time to provide your review of your recent stay. We’re thrilled to read that your children enjoyed our pool area once again and that you had a great stay! We would be very happy to welcome you back next time. Kind regards, Fiona Reservations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Located in the heart of Surfers Paradise on the Gold Coast, Mantra Crown Towers offers a wide range of leisure facilities perfect for a family holiday, short break or weekend away. Children are well catered for at the resort, which features a lagoon style pool with its own pirate ship, waterslide and sandy beach, as well as a games room and children's playground. The Resort's leisure facilities also include a 15 metre indoor heated pool, spa, sauna, fully equipped gymnasium and on-site restaurants, including Chiangmai Thai. The award-winning Chiangmai Thai restaurant provides authentic Thai cuisine, with strong Thai influences such as wooden elephant chairs and decorative motifs scattered throughout the restaurant adding to the Thai experience. Open for dinner 7 days a week, the restaurant is the perfect choice for dinner, all within the comfort of the resort. Be pampered by professional and friendly therapists, at the onsite day spa Calmer Therapies. The day spa offers beauty treatments, including deluxe facials, full body scrubs/wraps, deluxe pedicures and manicures, pamper packages and waxing. Mantra Crown Towers offers a range of spacious accommodation options including One, Two and Three Bedroom Apartments. All apartments are fully self contained with kitchen and laundry facilities, and feature their own private balcony with many offering ocean views. Just 100m from Surfers Paradise beach and 500m to the cafe and restaurant precinct of Cavill Avenue, Mantra Crown Towers provides access to all the attractions of the Gold Coast making it the perfect place to stay for your next getaway. ... more   less 

Additional Information about Mantra Crown Towers

Address: Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 5,782 - ₹ 11,228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Crown Towers 4.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Crown Towers Hotel Surfers Paradise
Crown Hotel Surfers Paradise
Crown Resort All Inclusive
Mantra Crown Towers Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Crown Towers staff and other travellers.
18 questions
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Questions? Get answers from Mantra Crown Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay 11th floor and up”
Seamless1, 12 May 2017 | Read review
“The higher floor give a wonderful view and are so quiet.”
clayton6, 15 Apr 2017 | Read review
“most rooms privately owned so read individual reviews.”
370lisar, 21 Mar 2017 | Read review
“Room 3506 (level 35) had a fantastic view and little-to-no street noise.”
806stephanies, 16 Mar 2017 | Read review
“Check beds first and A/C.”
jimpatp2014, 12 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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