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Absolute best value accommodation I've stayed in on the Gold Coast. The manager Wenfu is extremely helpful and accommodating, and exceeded our customer service expectations.
The pool is nice and the location is convenient, right next to infinity attraction in surfer's paradise.
Would stay again!
We stayed here in early March, but on trying to check-in at around 1.30pm on a Saturday, we found there was no one in reception and we had to ring an after hours phone number, from outside the reception office. The instructions we got, lacked...More
Response from Singh Amy S, Manager at Karana Palms ResortResponded 12 April 2017
Hello thanks for your Review, on weekends office is only open till 12 pm, office hours and Ac charges are specified on both our website and the confirmation email we sent to all guest , we do have after hours check in available for guest...More
Staff could not do more to assist with our stay, before we left home and all the way through our 10 day stay - nothing was too much trouble. The room was clean, spacious and had everything one needed. Although quiet, with a short walk...More
Average apartment facilities, good security and a little weak in clean but a good location. Close with bus or trams just walk about 10 minutes and surfers paradise which is the main part of Gold Coast.
2 Thank Su Su Myint A
Response from Singh Amy S, Manager at Karana Palms ResortResponded 3 January 2017
Hello Thank you for giving us an review we appreciate your honest feed back and will be having a word with our cleaner about the cleaning. Thanks again for staying with us and Happy new Year :)
Small group of apartments. All fully self contained, with everything you may require including washers and driers.We were on the third floor (No Elevators) overlooking the small but adequate pool. Reception staff were most helpful with sightseeing and excursions though office hours only 9-5pm, otherwise...More
Response from Singh Amy S, Manager at Karana Palms ResortResponded 26 October 2016
Hello , Thank you for staying with Karana Palms . We appreciate you taking the time to wright us a nice review and for your honest feed back, Hope to see you again next time you in Gold coast . Take care : )
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Refrigerator in room
Things to do
US$ 68 - US$ 215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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If you dont wish to drive, you can always go public in Aussie. The only problem is going in the hinterlands might need a little help from the tour agency. Fret not, there's a whole lot of brochures you can look through... More
If you dont wish to drive, you can always go public in Aussie. The only problem is going in the hinterlands might need a little help from the tour agency. Fret not, there's a whole lot of brochures you can look through before booking for tour guide:)