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To CLEARLY advertise on website after website that you have FREE air conditioning when you don't. That you have FREE internet when you don't. It's FALSE ADVERTISING. Sadly - I'm a local lady just staying in town for medical treatment. You picked on the wrong...More
I’ve now stayed at Karana Palms three times so I’m now qualified to write a review.
The hotel is two minutes walk to Surfers and a similar distance to the excellent shopping and food at Chevron Island.
On each stay I’ve been impressed with a...More
Absolute best value accommodation I've stayed in on the Gold Coast. The manager Wenfu is extremely helpful and accommodating, and exceeded our customer service expectations.
The pool is nice and the location is convenient, right next to infinity attraction in surfer's paradise.
Would stay again!
We stayed here in early March, but on trying to check-in at around 1.30pm on a Saturday, we found there was no one in reception and we had to ring an after hours phone number, from outside the reception office. The instructions we got, lacked...More
1 Thank Perceptions_Now
Response from Singh Amy S, Manager at Karana Palms ResortResponded 12 April 2017
Hello thanks for your Review, on weekends office is only open till 12 pm, office hours and Ac charges are specified on both our website and the confirmation email we sent to all guest , we do have after hours check in available for guest...More
Staff could not do more to assist with our stay, before we left home and all the way through our 10 day stay - nothing was too much trouble. The room was clean, spacious and had everything one needed. Although quiet, with a short walk...More
If you dont wish to drive, you can always go public in Aussie. The only problem is going in the hinterlands might need a little help from the tour agency. Fret not, there's a whole lot of brochures you can look through... More
If you dont wish to drive, you can always go public in Aussie. The only problem is going in the hinterlands might need a little help from the tour agency. Fret not, there's a whole lot of brochures you can look through before booking for tour guide:)