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Alpha Sovereign Hotel

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Alpha Sovereign Hotel
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Alpha Sovereign Hotel
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Showing 802: English reviews
Gympie
Reviewed 19 May 2015

No cooking facilities, no parking places! Air con was broken and then tv stopped working..! The restaurant has good service but bad quality food! The receptionist couldn't spell or talk to anyone with respect.. disappointing

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Helpful?
1Thank 278michellev
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning, Thank you for your review. I am disappointed to read you have no enjoyed your stay. We appreciate you taking the time to provide your valuable feedback. It is guest participation such as yours that enormously assists the hotel in controlling service standards to ensure all our guests experience our very high standards. Thank you. Kind Regards, Australis...

Brisbane, Australia
Reviewed 18 May 2015

As a last minute booking I didn't have high expectations... we were pleasantly surprised to get a great view on a high floor and a spacious room with a balcony. Comfy beds, huge bathroom. Plunger coffee (which they neglected to replace next day but could call housekeeping). I tried out the fitness room, good facilities and nice grounds to walk...

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Helpful?
Thank Jenny L
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning, Thank you for your review. We are happy to hear you found our suite met your expectations. We would love to welcome you back at the Australis Sovereign Hotel on your next Gold Coast visit. Thank you. Kind Regards, Australis Sovereign Hotel.

Mumbai, India
Reviewed 16 May 2015

The apartments are very spacious with a lovely balcony attached . The beach is a 15 minutes walk away . The rooms are well maintained and are very well priced . The staff is friendly and helpful . They have all the brochures available for various tours and theme parks and can also book them .

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Helpful?
Thank MPJ3010
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning, Thank you for your Fantastic review. We are happy to hear you have enjoyed your stay, and hope to see you on your next Gold Coast visit. Thank you. Kind Regards, Australis Sovereign Hotel.

Wellington, New Zealand
Reviewed 16 May 2015

Stayed here for a week while visiting family. This place is starting to get dated but is very clean and tidy. We had a two bedroom and were very happy with the large rooms and valet parking which was provided as part of the package. We used the free BBQ available which was great (you are meant to book it...

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Helpful?
Thank wlgNZ320
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning, Thank you for your feedback. I am pleased to hear you enjoyed your stay and found our staff helpful, I’ll be sure to pass this on. Thank you. Kind Regards Australis Sovereign Hotel

Sydney, Australia
Reviewed 13 May 2015

From when we arrived with the friendly staff at the desk , with free valet parking room was clean beds a dream to sleep in and the breakfast all you can eat was a delight with the friendly staff each morning making it a enjoyable stay. This was our four stay and each time the service level has improve .What...

Review collected in partnership with this hotel
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Helpful?
Thank Paul S
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning, Thank you for your Review. I am very happy to read your wonderful review! We hope to welcome you a 5th time at the Australis Sovereign Hotel. Thank you. Kind Regards, Australis Sovereign Hotel.

Sao Paulo, SP
Reviewed 12 May 2015

I think the better way to describe my days in this hotel is by telling you the pros and cons. Pros: good breakfast included, many options (bread, toasts, yogurt, fruit, cereal, eggs, bacon, beans, coffee, tea and much more). Nice and polite staff. Good location, easy access to the beach and 10 minutes walking to the busy Surfers Paradise centre,...

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Helpful?
2Thank kikaoliveira
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. We rely on Feedback such as yours to help improve the Australis Sovereign Hotel, Thank you for taking the time to review. We are currently in the process of having WiFi installed throughout the entire hotel, Hope to one day see you back to experience the changes. Kind Regards Australis Sovereign Hotel.

Deception Bay, Australia
Reviewed 12 May 2015

We love to stay at this hotel it is close to all the things we like to do. Fishing , shopping , casino, beach, cafes. It has everything you could want at the hotel also pool, gym, etc. we always stay here if they are not booked out. It's our first choice.

Review collected in partnership with this hotel
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Helpful?
Thank E2025TJcarolinem
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. Always great to welcome return guests back to the hotel! At the Australis Sovereign Hotel we love seeing a familiar face! Looking forward to welcoming you again on your next trip to the Gold Coast. Kind Regards Australis Sovereign Hotel.

Melbourne, Australia
Reviewed 12 May 2015

Fantastic value for money. The rooms were large and very clean, the pool was lovely, however only received the morning sun. Breakfast was included, and had everything you need, and it was all you can eat. It was only a 2 minute walk to the beach, and 15 mins to the centre of Surfers. I would absolutely stay here again.

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Helpful?
Thank henryjb92
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. Happy to hear you found the Australis Sovereign Hotel value for money and the hotel met all your needs, we would absolutely love to welcome your back on your next holiday. Kind Regards Australis Sovereign Hotel.

Caracas, Venezuela
Reviewed 11 May 2015

Nothing fancy but all you need, close to the Tram so you can go everywhere, friendly staff. Is a very good option if you want to save some money. Breakfast was not special but you had choices and you could have as much as you want.

Review collected in partnership with this hotel
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Helpful?
Thank Romina R
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. Happy to hear your found the Australis Sovereign Hotel value for money, We hope to welcome you back on your next Gold Coast visit. Kind Regards Australis Sovereign Hotel.

Pakenham, Victoria, Australia
Reviewed 11 May 2015

We actually travelled at the beginning of March 2014. We found the service to be adequate and the valet service was excellent. By the time we got out of our room (which was a double room) and went downstairs the car had arrived. The room was very nice and pleasant and served our needs adequately. The pool was very nice...

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Helpful?
Thank Jenny B
manager_sovereign, Front Office Manager at Alpha Sovereign Hotel, responded to this review

Good Morning. Thank you for your feedback. Glad you’re enjoyed your stay and hopefully we can welcome you and your daughter back another time. Kind Regards Australis Sovereign Hotel.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Flavours Restaurant
Flavours Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Alpha Sovereign Hotel Gold Coast (formerly Australis Sovereign) is just the place to stay for a quiet retreat in Surfers Paradise, while still having easy access to beaches, shopping, dining and attractions. Situated on the Broadbeach side of Surfers Paradise, you can enjoy the best the area has to offer by day or night but swiftly escape the hustle and bustle when you arrive back at the hotel. Alpha Sovereign features mid-rise twin towers with a wide range of contemporary hotel rooms and suites - most with balconies overlooking the Gold Coast Hinterland, the hotel complex and pool, or Surfers Paradise skyline with ocean behind. Arrive to a bright and breezy lobby and reception area that flows through to Flavours Restaurant and bar. Flavours offers a relaxing alfresco terrace where guests can enjoy a delicious meal, catch up for a drink or kick back for some quiet reading time. The intimate lagoon pool and spa is surrounded by lush tropical gardens and shady pockets to relax in. Or soak up the sun on poolside lounges, just a few steps from Flavours bar to order a drink or snack. For the kids, the pool has a shallow sandy area, ideal for a splashing and water fun. Alpha Sovereign Hotel also has a games room with video games, board games and other indoor activities for children. ... more   less 

Additional Information about Alpha Sovereign Hotel

Address: 138 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Australis Sovereign Hotel)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 4,270 - ₹ 9,929 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alpha Sovereign Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Australis Sovereign Surfers Paradise
Australis Sovereign Hotel
Surfers Paradise Australis Sovereign
Alpha Sovereign Hotel Gold Coast/Surfers Paradise
Hotel Style:
#9 Spa Hotel in Surfers Paradise
#10 Business Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Alpha Sovereign Hotel staff and other travellers.
25 questions
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3 months ago
Kuala Lumpur, Malaysia

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Questions? Get answers from Alpha Sovereign Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are quieter.”
 of 5 bubbles lesleygreavesj, 14 Feb 2017 | Read review
“high floors for the beach views”
 of 5 bubbles 192robynb, 6 Feb 2017 | Read review
“Top-floor with spa and pool view”
 of 5 bubbles poniformoney, 9 Jan 2017 | Read review
“Don't purchase groceries like milk at the hotel, 1L milk is $4 -> pricey! Goto to Coles located at the Chevron Renaissance Shopping Centre”
 of 5 bubbles Thong_Joy, 5 Jan 2017 | Read review
“keep away if smart”
 of 5 bubbles fredynixon, 28 Dec 2016 | Read review
5 of 5