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Crowne Plaza Surfers Paradise

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Traveller (886)
Room & Suite (786)
Dining (108)
Overview
  • Excellent36%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“gold tower”(205 reviews)
“four winds”(43 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Surfers Paradise
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Surfers Paradise
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,808)
Filter reviews
1,735 results
Traveller rating
640
734
252
60
49
Traveller type
Time of year
LanguageEnglish
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640
734
252
60
49
Show reviews that mention
All reviewsgold towerrevolving restaurantfour windsrelish restaurantmain towerflorida gardensspa bathroom servicetram stopbuffet breakfastcorner roomking roomlarge bathroomtop flooran upgradeocean viewbit dated
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1 - 5 of 1,735 reviews
Reviewed yesterday via mobile

If you can get a view on the beach then it’s really a great opportunity to enjoy watching the sunrise. It’s literally 3 minutes walk to the beach. Overall the hotel was very good and spacious. Negatives: I stayed there for a couple of nights...More

1  Thank Mm A
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded today

Dear Mm A, Thank you for your review. It is very pleasing to know that you enjoyed our location. I am disappointed with your issues during your recent stay with us. I will ensure that your feedback regarding your room is followed up with our...More

Hotel's Favourite
Reviewed 2 weeks ago

I had booked a table 4 weeks ago at the Four Winds 360 Revolving restaurant a top the Crown Plaza Surfers Paradise. It was for my wife's birthday. The booking was made for the 2nd seating on Saturday, July 21. Table of 6. When we...More

1  Thank Exec1965
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 2 weeks ago

Dear Exec1965, Thank you for sharing your experience and for the 5/5 review! We hope to see you back soon. Kind Regards, Romeo Manager on Duty-Overnight

Reviewed 3 days ago via mobile

For just an overnight stay we enjoyed a room on the third floor of the gold tower facing east overlooking the emergence of three new shapes for the Surfers skyline. The room was extremely comfortable and spacious. A sofa and a large bathroom and separate...More

1  Thank Gordon L
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded today

Dear Gordon L, Thank you for sharing your experience, we are glad that you enjoyed our location and found our room to be spacious and comfortable! We do apologize for the confusion regarding the AMEX issue, we do accept all major credit cards. I will...More

Reviewed 1 week ago via mobile

We stayed here for 3n including NYE and had dinner at the revolving restaurant. The welcome chocolates and champagne were lovely gesture. The room - spacious room and bed was comfortable but not as comfy as the Intercon’s sanctuary resort. The bathroom - a bit...More

1  Thank prescymae
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 6 days ago

Dear prescymae, Thank you for sharing you experience and for your review. We are pleased to know that you enjoyed our facilities and found it to be clean. We are also delighted to know that our staff member has left a lasting impression on you....More

Reviewed 1 week ago via mobile

Although some 20 years old the Crowne Plaza has kept up with the times internally. The bedding is super comfy and relaxing. The rooms are spacious, neat and fresh. The room service breakfast was lacking for its price, although still nice. There is a tram...More

1  Thank Dan K
Response from Duty M, Manager at Crowne Plaza Surfers ParadiseResponded 1 week ago

Dear Aged beauty, Thank you for your 5/5 review and for sharing your experience. It's a pleasure to read that you enjoyed your stay and had relaxing one. We hope to see you back soon! Kind Regards, Romeo Manager on Duty

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Room Service
Airport Transportation
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 101 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 101 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (886)
Room & Suite (786)
Dining (108)
Pool & Beach (54)
Business Centre & Event Rooms (23)
Family and Play Areas (1)
Questions & Answers
Ask a question
Katie P
19 May 2018|
AnswerShow all 5 answers
Response from SarahWatsonIHG | Property representative |
Hi Katie, we have a large heated outdoor resort-style pool however we don't have an indoor pool. The average daytime high in August is 22 degrees :) We hope you enjoy your stay and feel free to reach out with any further... More
0
Votes
Divya V
12 January 2018|
AnswerShow all 12 answers
Response from snowflake0 | Reviewed this property |
We were charged $15 per night. You get a flimsy little piece of paper that you have to put in the machine when you come and go. We stayed 5 nights and the paper barely lasted the 5 nights. When we queried the cost we were... More
2
Votes
Vy N
17 November 2017|
AnswerShow all 2 answers
Response from SarahWatsonIHG | Property representative |
Hi Vy N, There is usually an option on Booking for ocean view however that may be booked out. Please follow the 'Book Now' button in the right hand corner of our website. Here you are able to select all room types and views... More
0
Votes
Room Tips
"ask for renovated room Ocean view rooms are the better choice with balcony"
Read review
"Ask for Window Seat."
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"ocean view"
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"Best views on high floors facing the beach."
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