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BreakFree Imperial Surf

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Traveller (219)
Room & Suite (77)
Dining (10)
Overview
  • Excellent39%
  • Very good36%
  • Average16%
  • Poor4%
  • Terrible5%
Travellers talk about
“across the road”(58 reviews)
“great location”(108 reviews)
“sub penthouse”(22 reviews)
Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Suites
Kitchenette
3.5 Star Hotel
All hotel details
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Reviews (578)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
There are newer reviews for BreakFree Imperial Surf
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Traveller rating
214
208
95
27
30
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Time of year
LanguageEnglish
214
208
95
27
30
Show reviews that mention
All reviewsacross the roadgreat locationsub penthousethe gold coastpatrolled beachboth bedroomsindoor poolair conditioningamazing viewsfamily holidayeasy walking distanceclose to shopsshort walkstay there againocean viewopened the doorcavill mall
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11 - 15 of 574 reviews
Reviewed 15 January 2018

Had a fantastic experience here. Misty was awesome 9n reception and they accommodated an early check-in for us. Room was great and clean. View was awesome and location fantastic. Was very hot when we visited so sleeping wasn't easy with the heat. The air con...More

Review collected in partnership with this hotel
Thank G5450HIcraigm
Reviewed 14 January 2018

This is the second year we have stayed at this complex and both times it has been a terrific stay enjoyed by all of the family good amenities, friendly staff who are willing to help in anyway. Thanks heaps and we will be back next...More

Thank picks1970
Reviewed 14 January 2018

We have stayed at many Mantra hotels. This was easily the worst. Not just unclean but dirty. 3 star we expect to relate to facilites/service levels not the state of cleanliness which is really a 1 star. Huge tower also being built next door.

Review collected in partnership with this hotel
Thank paulaW2002PB
Reviewed 14 January 2018

we would iike to thank imperial surf as we like the room we stayed,clean,tidy and just 1 minute going to beach and love hearing the waves during night time. we look forward to stay again for our holiday again with famiiy.

Review collected in partnership with this hotel
Thank timothybK8348AT
Reviewed 11 January 2018

Our Room was full of cockroaches, in the fridge, on the wall around the bed. We told reception and they told us they fumigate the room for us, and when we emailed them about a refund so we could leave, they didn't respond till the...More

Thank Jinan M
Response from mgrbreakfree, General Manager at BreakFree Imperial SurfResponded 12 January 2018

Dear Jinan M, It disappoints me to learn that you encountered a number of issues during your stay. To assist me further in investigating these matters and to also make sure that you stayed in one of the Units managed by BreakFree and not a...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$ 112 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 112 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (219)
Room & Suite (77)
Dining (10)
Pool & Beach (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Christine M
25 April 2017|
AnswerShow all 3 answers
Response from arnov330 | Reviewed this property |
Hi 36 G cheers
0
Votes
kushal s
27 November 2015|
Answer
Response from Jeanette V | Reviewed this property |
This is not our hotel we just stayed there. we had $200 that was freezed and it was returned in full within 5 working business day. You need to contact them to find out why they didn't return your money
0
Votes
ClioPrice1995
15 October 2015|
AnswerShow all 3 answers
Response from mgrbreakfree | Property representative |
I am still a bit confused. Have you already made a booking? If so please provide me with the name and the dates that you booked so that I can arrange a good Room. Thanks Rajesh Shetty PS You may call me on 0421 198 163
0
Votes
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12
Room Tips
"Sub Penthouse is very spacious"
Read review
"Ask for updated room"
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"The subpenthouse apartment with the amazing balcony and views."
Read review
"Witness a perfect sunrise, get an apartment high up!"
Read review
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