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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
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1,345 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Reviewed 3 days ago NEW

Easy check in, great choice of restaurants at your door step, and one block to the beach. We had the buffet breakfast which was great besides the coffee, our daughter ate free which was an added bonus.

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Helpful?
Thank Louise M
Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

Have been here in Jan 2017 with a person with disability . The room and shower are very comfortable, the only problem we had - hoist did not go under the bed . The front office manager Nathan was amazing to help - organised the boys to lift the bed with a person with disability to put in and out...

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Helpful?
Thank Nat S
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Natalie, Thank you for your wonderful review. We are delighted to hear that our team were able to overcome the obstacles faced with using the hoist. We hope Elizabeth enjoyed her stay and we look forward to seeing her for New Years!

Reviewed 4 days ago NEW

This hotel is in a great location with excellent facilities. Unfortunately I didn't get to try the restaurants but they looked great. There are two pool that get sun at different times of the day so you can choose if you want a tan or not. They could do with a few more deck chairs but other than the they...

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Helpful?
Thank Nancy G
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Nancy, Thank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

Australia
Reviewed 4 days ago NEWvia mobile

We found this hotel to be great for location, hotel view and service. The hotel was clean and modern. The concierge and reception staff were prompt and helpful. We were on the 17th floor. We will revisit this hotel for our future travels.

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Helpful?
Thank KruegsAust
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Brisbane, Australia
Reviewed 6 days ago NEWvia mobile

Stayed here with friends and we enjoyed our weekend. Easy check in and parking, nice hotel and pools. Didn't eat at the restaurants or the walrus social but they looked great also. Location of the hotel is perfect, 5 min walk to Cavill ave, 2 mins to the beach. The room was large and the beds comfortable, a/c worked well...

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Helpful?
Thank blueflag08
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

Reviewed 1 week ago via mobile

We hired out one of the function rooms for my wife's 40th. Compared to other places on the coast this was reasonably priced. The rooms are everything you would expect. The restaurants are excellent with varied food available. The buffet breakfast was exceptional and the evening buffet is also great value with good quality hot food

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Helpful?
Thank Philip C
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Philip, Thank you for your wonderful review. We are delighted to hear that you had a wonderful function and enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Auckland, Auckland, New Zealand
Reviewed 1 week ago via mobile

We stayed in this hotel for a week during new year holiday. We loved the hotel. This hotel is a block away from the beach. The hotel features 2 swimming pools; one on the east side and the other on the west side. They also have a guest laundry area. Very close to restaurants as well.

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Helpful?
Thank cyndisarah
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Cyndisarah, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

Townsville, Australia
Reviewed 1 week ago

We stayed here over the New Years period. We had a great room with a view over the canals. The hotel is in a great location right opposite the Q1. There is a tram stop right out the front of the hotel & the beach is only a block away. Comfy bed & good bathroom facilities. One downside is the...

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Helpful?
Thank SophieCaruana
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Sophie, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Sydney, Australia
Reviewed 1 week ago via mobile

It was the worst experience we ever had. They charged us extra for secure cover parking and they asked us to leave the car key to the valvet parking because the car park was full and they will put the car later on. We found the car parked outside the Resort unsecured with all our belongings without even an apology...

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Helpful?
Thank Giuseppe F
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Giuseppe Thank you for your review and feedback. Unfortunately our basement car park does reach capacity during peak periods and our hotel does utilise nearby secure parking for our guests. We apologise that your vehicle was left on the driveway overnight and we will be sure to investigate this matter immediately. For the safety of our guests the hotel...

Reviewed 1 week ago via mobile

Great place and clean room . Close to restaurants and other . Nice views and plenty of car park for a reason price .The Chinese restaurant inside serves the best food in goods coast . Highly recommended Downfall - wifi - pretty bad

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Helpful?
Thank Mic12334
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 6,332 - ₹ 11,234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
23 questions
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the whole hotel is quiet, maybe the rooms to the north may be a little quieter.”
 of 5 bubbles Jennie236, 5 Jan 2017 | Read review
“The higher the better, top floor rooms have all been refurbished to a high standard”
  • view of the beach and sky point tower
 of 5 bubbles Matt-uk123456, 3 Jan 2017 | Read review
“we had 9th floor , very quiet”
 of 5 bubbles cathy3575, 19 Dec 2016 | Read review
“Travelling in an EV? They have a 15amp power outlet in the carpark which is great.”
 of 5 bubbles leeleeleo, 29 Nov 2016 | Read review
“high floor, away from elavator”
 of 5 bubbles 440ians, 15 Nov 2016 | Read review
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