We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Watermark Hotel & Spa Gold Coast

Expedia.comUS$ 102*
View Deal
May 7 May 8
1 room 2 adults 0 children
US$ 132*
US$ 102*
US$ 132*
US$ 132*
US$ 102*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,404 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,300: English reviews
Start your review of Watermark Hotel & Spa Gold Coast
 Click to rate
Perth, Western Australia
Reviewed 3 days ago NEWvia mobile

Hotel is nice, rooms were big and clean. We were on the 18th floor, which had a great view over the river. It has basic facilities - pool, gym, laundry. Restaurants downstairs are nice - we dined at Clifford's and received 15% off as hotel guests. Parking is $20 per day if you have a car. Tram stop is directly...

 Report
Helpful?
Thank blondepineapple
Reviewed 3 days ago NEWvia mobile

Canadians travelling the East Coast, and having great accommodations and fantastic service is a huge Bonus. Daniel at the front counter was absolutely awesome. He made check in easy and accommodating, as we arrived very early and well before check in time. Not only did he arrange to set us up on arrival he helped us get a late checkout...

 Report
Helpful?
Thank Len P
Queensland
Reviewed 6 days ago NEW

Absolutely no problems with our room and its cleanliness. Tram stop is just outside the door so park your vehicle in hotel carpark and use the efficient trams. The buffet breakfast room is very good with a wide range of hot and cold foods. This hotel is opposite 3 different churches so no problem getting to the church on time.

 Report
Helpful?
Thank rubert
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Rubert, Thank you for your wonderful review. We are delighted to hear that you enjoyed your Easter in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Melbourne, Australia
Reviewed 6 days ago NEW

The room itself was nice and location is good. What put me off was the staff, rude and unhelpful. Also we ordered food from the room service which was not good and we had to return it. Finally this hotel doesn't provide pick up from the airport and has no way of organizing it either. I called the hotel ahead...

 Report
Helpful?
Thank nishthak87
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Nishthak87, Thank you for your review and feedback. We do apologise for this inconvenience during your stay and we will be sure to address this matter immediately. At Watermark Hotels guest experience is of the utmost importance to us and we greatly appreciate your honesty. Once again we would like to offer our apologies and we hope to see...

india
Reviewed 1 week ago

Water mark is an amazing place to stay. Stayed with Family for 3 nights in two rooms. The check in was cool. They gave a free upgrade to the next level and two adjacent rooms as I had requested while booking . The front desk also gave us promotional rate for Breakfast as well as for the WiFi. ( Still...

 Report
Helpful?
1Thank TejIndia
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi TejIndia, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Reviewed 1 week ago via mobile

We had a great experience at Watermark hotel. The staff were very friendly and professional. Concierge helped us several times with transit details and suggestions around town. Hotel is great walking distance to the beach. Our room had a beach view and the amenities were all in great shape. Would recommend this hotel to anyone! Reasonably priced too!

 Report
Helpful?
Thank Kyla M
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Kyla, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Surrey, Canada
Reviewed 1 week ago

We came across the opportunity to stay at the Watermark Hotel & Spa, in Surfers' Paradise. It was one of the best decisions of our trip. The tram was just outside the front door (to take us to either the Pacific Fair Mall or in the other direction, to the Harbour Town Outlet Shopping Centre) and it's location was only...

 Report
Helpful?
Thank Diamondchick55
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Diamondchick55, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

It seemed newly renovated and was a beautiful space for a cheeky weekend away. The bed was comfy and the room was clean, chic and spacious. The hotel was a short five minute walk to the main part of the beach and central to everything.

 Report
Helpful?
Thank A TripAdvisor Member
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Reviewed 3 weeks ago via mobile

Such a good hotel but it was a little bit expansive their restaurant are quite expansive. This hotel has very friendly staff and it has been located in a good area you will have access for everywhere. I Highly recommend to try their breakfast.

 Report
Helpful?
Thank Milad H
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Milad, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

Melbourne, Australia
Reviewed 3 weeks ago

We stayed for mystery weekend away, although the service staff were nice the hotel was not up to scratch. The bathroom was dirty with a unpleasant mark still on the toilet seat. We arrived & had a lie down only to have a dirty stain on the top sheet of our bed. That night we were going out and told...

 Report
Helpful?
Thank Dave W
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Dave, Thank you for your review. . At Watermark Hotel we pride ourselves on the level of service that we offer our guests and it is of the utmost importance to us that our guests have an enjoyable and comfortable experience. We will definitely review this matter with our team and we hope to welcome you back to our...

807 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (498)
Viewed
Room/Suite (117)
Viewed
Hotel & Grounds (59)
Viewed
Pool/Beach Area (15)
Viewed
View from Room (56)
Viewed
Bathroom (35)
Viewed
Dining (17)
Viewed
1:39
Videos (1)
Viewed
Other (198)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (255)
Viewed
Amenities (33)
Viewed
Deluxe Room (28)
Viewed
East Side Pool - Level 1 (8)
Viewed
Premier Suite (53)
Viewed
Dining (12)
Viewed
Superior Room King (30)
Viewed
Superior Room Twin Double (26)
Viewed
The Hotel (41)
Viewed
West Side Pool - Level 2 (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (8)
Viewed
Dining (20)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Bathroom (2)
Viewed
Other (5)
May 7 May 8
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.4 km away
Novotel Surfers Paradise
Novotel Surfers Paradise
#16 of 32 in Surfers Paradise
273 reviews
1.3 km away
QT Gold Coast
QT Gold Coast
#4 of 32 in Surfers Paradise
2,573 reviews
1.3 km away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 32 in Surfers Paradise
1,147 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Mantra on View Hotel
Mantra on View Hotel
#12 of 32 in Surfers Paradise
2,371 reviews
0.6 km away
Mantra Circle on Cavill
Mantra Circle on Cavill
#7 of 32 in Surfers Paradise
2,798 reviews
0.2 km away
Mantra Legends Hotel
Mantra Legends Hotel
#9 of 32 in Surfers Paradise
1,972 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 5,441 - ₹ 12,178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Cancelon, Evoline ltd and HotelQuickly so you can book your Watermark Hotel & Spa Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Hotel Style:
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room facing the ocean and beach which is only 3 blocks away”
rubert, 17 Apr 2017 | Read review
“Try to get a room facing East if you want a view of the ocean. We were facing the West, but still had a nice view.”
Diamondchick55, 11 Apr 2017 | Read review
“Room dirty”
  • Stain on bed sheet which was meant to be a clean room ?
P4565WGdavew, 29 Mar 2017 | Read review
“Twin doubles are great for that extra room when living out of suitcases.”
terrysH4997MV, 24 Mar 2017 | Read review
“ocean view rooms are worth the extra”
Tsunetomo8, 2 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 102* /night
View Deal
Booking.comUS$ 132
Orbitz.comUS$ 102
TripAdvisorUS$ 101
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates