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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    1/1/2018 2/1/2018
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    US$ 345
    US$ 310
    SAVE US$ 35
    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Overview
    • Excellent28%
    • Very good39%
    • Average20%
    • Poor6%
    • Terrible7%
    Travellers talk about
    “accor group” (5 reviews)
    “great location” (75 reviews)
    “shopping centre” (14 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (553)
    There are newer reviews for Novotel Surfers Paradise
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    341 - 345 of 524 reviews

    Reviewed 13 March 2017

    Excellent property - courteous staff - sumptuous breakfast! Very close to the Beach and the happening area around. Nice view of the beach from the room. indeed worth for every $$$ you spend. shall definitely recommend to friends!More

    Thank dev_sLingapore
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 16 March 2017

    Dear dev_sLingapore, Thank you for taking the time to write a Trip Advisor review following your recent stay at Novotel Surfers Paradise. I was very happy to read that you enjoyed your stay with us and that you enjoyed the service provided by the Team....More

    Reviewed 12 March 2017 via mobile

    Service was good, but room was dated and very poor bed. Bed gave us a back ache and poor night sleep. The hotel staff were amazing and quickly corrected the beds and the rest of stay and sleeps were good. Bathroom where cleaned daily but...More

    Thank bdorrington
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 18 March 2017

    Dear bdorrington, Thank you for taking the time to write a Trip Advisor post during your stay at Novotel Surfers Paradise, I am sorry that the Hotel did not meet your expectations. I was very pleased to read that you enjoyed the service provided by...More

    Reviewed 11 March 2017 via mobile

    Writing this review at 12:15am because my husband and I both can't sleep. On level 16 and the street noise is ridiculous, bed is as hard as a rock,I'm thinking the floor would be more comfortable, 2 flat as a tack pillows between the 2...More

    1  Thank Luke_TVL
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 12 March 2017

    Dear Luke_TVL, Thank you for taking the time to write a Trip Advisor post during your stay at Novotel Surfers Paradise, I am sorry that the Hotel and the service therein did not meet your expectations. I am sorry that you found the bed very...More

    Reviewed 11 March 2017

    More

    Review collected in partnership with Accorhotels.com
    Thank Ross R
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 12 March 2017

    More

    Reviewed 10 March 2017 via mobile

    Stayed for one night as I needed a break from hostels during my east coast trip. Room was large and very clean. Great views across the city and beach. The pool was a sun trap, plenty of loungers and umbrellas. Definitely recommendMore

    Thank emmapoulsonxxx
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 6 June 2017

    Dear emmapoulsonxxx, Thank you for taking the time to write a Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback. I will share your comments with my Team as I am sure that they...More

    Mantra on View Hotel
    3,073 reviews
    #11 of 31 hotels in Surfers Paradise
    0.5 km
     
    Q1 Resort and Spa
    2,687 reviews
    #4 of 31 hotels in Surfers Paradise
    0.4 km
     
    Peppers Soul
    2,508 reviews
    #1 of 31 hotels in Surfers Paradise
    0.2 km
     
    Surfers Paradise Marriott Resort & Spa
    2,390 reviews
    #2 of 31 hotels in Surfers Paradise
    1.3 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 101 - US$ 342 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #13 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Hotwire, Travelocity, Orbitz, getaroom.com, Priceline, TripOnline SA, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast
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    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (189)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 31 hotels in Surfers Paradise
    Peppers Soul
    2,508 reviews
    .20 km away
     
    Q1 Resort and Spa
    2,687 reviews
    .41 km away
     
    Surfers Paradise Marriott Resort & Spa
    2,390 reviews
    1.33 km away
     
    Mantra on View Hotel
    3,073 reviews
    .50 km away
     
    Nearby Restaurants
    Shiraz Moderna
    63 reviews
    .06 km away
    Hard Rock Cafe
    2,092 reviews
    .10 km away
    LA RUSTICA Mediterranean Restaurant
    294 reviews
    .10 km away
    Lot 1
    83 reviews
    .04 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .10 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,601 reviews
    .11 km away
    Cavill Avenue Mall
    688 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .04 km away
    Ask a question
    Questions & Answers
    SamiraTaj
    16 December 2017|
    AnswerShow all 2 answers
    Response from bon1979 | Reviewed this property |
    Hello, it's best to call the hotel in regards to ocean view rooms or you can check through bookingcom In regards to noise, I stayed on 30th floor with ocean view and we did not experience noise. The hotel staff are really... More
    1
    Vote
    张女士
    10 November 2017|
    AnswerShow all 6 answers
    Response from NovotelSurfers | Property representative |
    Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
    0
    Votes
    张女士
    10 November 2017|
    Answer
    Response from tommomelbourne | Reviewed this property |
    Just jump on the 777 bus at the airport which has luggage racks. Last stop you get on the tram which drops you at the front of your hotel.(Get off at Cavill Av)
    0
    Votes
    Room Tips
    "Go elsewhere"
    Read review
    "high floor with beach view, room type with jacuzzi"
    Read review
    "Stay somewhere else."
    Read review
    "ocean facing rooms provide a wonderful view.It is worth the upgrade."
    Read review
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