Mantra on View Surfers Paradise

Mantra on View Surfers Paradise

22 View Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Pool Area
Traveller (1263)
Questionable stains on the carpets and other surfaces
Room & Suite (837)
Pool Area
Pool & Beach (85)

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Avg. ₹10,835 /night, 10/9 - 10/10
₹20,578
per night
₹14,657
per night
₹8,735
per night

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About

4.0
#23 of 35 hotels in Surfers Paradise
4.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Mantra on View Hotel is a great central choice in Surfers Paradise accommodation for pleasure seekers, corporate travellers, and events such as wedding and banquets. The modern and stylish decor gives a feeling of spaciousness throughout and you can choose from a variety of accommodation styles from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful Gold Coast views, high speed internet, cable TV and super-comfy beds. Enjoy onsite amenities like the fully equipped gymnasium and an excellent on site restaurant – NOSH Pan Asian, offering a daily buffet breakfast, a la carte lunch and dinner. Spoil yourself at the Ocean Day Spa and Hair Salon where pampering is the order of the day. Mantra on View Hotel is a very popular choice for business with nine conference rooms in all, catering for small meetings through to large banquets or perhaps a seminar for up to 600 delegates. If you're planning a wedding, Mantra on View Hotel is also one of the best wedding venues on the Gold Coast. The wedding team can help you choose from one of the beautiful celebration venues and for the ceremony itself. Just a 160m walk from Surfers Paradise's famous beach; you aren’t far from the action at Mantra on View. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Paid public parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Complimentary tea
Taxi service
Conference facilities
Banquet room
Massage
Car park
Meeting rooms
24-hour security
Baggage storage
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Electric kettle
Flatscreen TV
Iron
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
City View
River View
Languages Spoken
English

Location

22 View Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Gold Coast Airport
19.9 km
See all flights
Brisbane Intl Airport
73.6 km
See all flights
4.0
4.0 of 5 bubbles4,916 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Mantra on View Surfers Paradise hotel receives a blend of feedback from guests. While its prime location is frequently praised for beach and shop access, noise from the nightlife often disrupts the atmosphere. Travelers' opinions on value are divided, with some appreciating the affordable breakfast and others pointing to the high costs for what they consider outdated facilities. Service quality varies, with some staff members described as professional and others as unresponsive. Room cleanliness is generally acknowledged, yet there are calls for renovations to address issues like mold and outdated decor. Amenities evoke mixed reactions; guests enjoy the views but some miss having a pool and mention soundproofing problems. Overall, noise remains a significant concern, with many guests reporting disturbances that impact their stay.
Location
Central
Atmosphere
Rowdy
Rooms
Run-down
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Mixed

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4,916Reviews33Q+A100Room tips
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Detailed Reviews
jsoetandi wrote a review Jan 2020
Perth, Australia
4.0 of 5 bubbles
Great location. A short stroll to the beach, local entertainment and eatery. Area was family friendly too as its adequately distanced from the crowded area. Excellent spot!

Apart from that, the hotel itself is fairly average, nothing special. A bit disappointed that they dont have a porter at the driveway or at least check in staff offering to carry luggages to the room, especially that we have baby and stroller to carry up.

Room cleanliness can be improved, found some shards of glass in the carpet though to their credit they sent up a cleaner to vacuum the carpet as soon as I requested one. Breakfast selection is okay, but almost the same every day with hardly any variation. So it gets boring pretty quickly if you're staying more than 2 nights there.

Room size & furniture is okay. A bit rundown but everything is working as it should. We did not get to try the facilities but we did use the $10 a day parking. Valet is not necessary as parking is right next door with accessible lift from inside the hotel, so its pretty easy to get in and out. Though be mindful that there's a short flight of stairs to the lift, so if you can't get past this then valet is definitely more preferable though I can't say how long it will take for the staff to bring the car to you knowing there's no dedicated staff standing by on the driveway.

All in all, for the price we paid I think it was worth it and definitely offers a great value for family.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMJaime, Front Office Manager at Mantra on View Surfers Paradise
Responded 23 Jan 2020
Dear jsoetandi I am very glad to read that you could enjoy of our great location. Please be assured that i have passed on your feedback to the relevant department for improvement as we always aim to deliver our guest with the best experience possible. Thank you for your time and for sharing your experience with us. Definetely looking forward to welcoming you back again. Kind regards Brisa
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Gold Coast Traveller wrote a review Apr 2021
Gold Coast, Australia
3.0 of 5 bubbles
This was my third time staying at the Mantra on View. I had previously stayed before Mantra was purchased by the Accor Group.

I was welcomed beautifully and my allocated room on the 17th floor had wonderful views to the North skyline. However I had to request to be moved as the room I was in had a very loud fan in the bathroom that ran all night as well as being really dusty which triggered an allergic reaction. The staff were very responsive to this request and I was moved the next day to a room on the south side. The view was just as good but the sun didn’t beat into the room all day which I actually preferred. The room had a new AC system and was less dusty although the outlet vent in the bathroom needed a good clean. The room was a King room with a comfy bed and small sitting area.

I was most disappointed that the hotel now has NO POOL. On previous stays I had very much enjoyed time around the large pool and it is a must for me when I stay in a hotel. I agree that the hotel is very close to the beach but it is disappointing that the pool, which was located on the rooftop of the building next door and apparently not owned by the hotel, is currently closed and under renovation. I don’t know if this means the hotel will never get it back but perhaps check when you are booking if you like to enjoy time sitting around a pool. The hotel has created a sun deck with several spas as a substitute but these were crowded and there was minimal shade so this had no appeal for me.

The bar and restaurant is also closed due to COVID. I also thought this was a bit strange as many, many other nearby hotels have managed to re open their bar areas. I also remembered the bar being a nice spot for an after work drink so I found this a little disappointing as well.

The hotel is in a very good location and close to the G Link Tram station so it is easily accessible from Gold Coast Airport or Brisbane. Overall I was a little disappointed in my stay based on previous marvellous stays. I like a pool when I stay in a hotel so I probably wouldn’t stay again. If that doesn’t matter to you give the hotel a go but do try and get a room on a high floor.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 12 Dec 2021
Thank you for taking the time to share your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
antlertraveller wrote a review Feb 2021
Bacchus Marsh, Australia
4.0 of 5 bubbles
This hotel was great! Check in easy and Check out even easier with the express checkout option if you have prepaid for your room. It's a hotel located almost behind the main drag of Surfers but it's metres away from the beach and main shop/entertainment area.

Room located on the 12th Floor- lifts worked great and were fast. My room looked out onto a side view of the ocean and was big enough for a table and two chairs. Room serviced daily and the tv had Foxtel (bonus)

What I enjoyed most about this place however, is the friendly reception staff and cleaners who really went above and beyond especially when we got told we would be locking down again due to Covid. The staff were helpful and engaging to try and help me seek alternative accommodation as I wanted to remain in Queensland instead of returning home to Victoria to go into a hard lockdown.

The room was clean, the air con worked great, the water pressure was 50/50 however hot.

My only gripe was you had to pay for the Internet..even though they had Free Wifi it dropped out all the time which was annoying!
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 13 Feb 2021
Dear antlertraveller, Thank you so much for your great in depth review! Thank you also for highlighting our great team. All the very best Steve
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Peter A wrote a review Oct 2020
Brisbane, Australia
4.0 of 5 bubbles
The hotel had been booked for us by family for a wedding. I checked the reviews prior to the visit and then spoke to the hotel. The pool area and tennis courts space is be redeveloped so those who had stayed there earlier or were expecting to be able to access those areas based on hotel photos may have been disappointed. As we were catching up with facility and going to the wedding the location was great just a. few minutes walk from Surfers, especially as my father is not very mobile. The beach is also just a few minutes away which was handy for a quick swim. We were in a high room which had an amazing view of the beach and all around the coast, plus a lovely breeze. The rooms were clean and serviced each day. There was a short wait on check in but most of that was related to the COVID paperwork. Parking is next to the hotel in a public car park but there is a voucher system for hotel guests which allows you to get out of the car park free, but to pay $10 day at the hotel. There is direct entry to the hotel from the car park lift.
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Date of stay: October 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Low rooms on the south side look over the construction site. We had a high room in the north...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 31 Oct 2020
Dear P6100FHpetera, thank you so much for taking the time to leave such a great, informative review. We appreciate that you had some reservations about your choice so I am pleased that we were able to turn that around. All the very best Steve
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ravibaghai wrote a review Dec 2020
1.0 of 5 bubbles
Overall I was very disappointed with the quality and condition of the room. The furniture was very old literally felt like it was picked up from a garage of an old house. Shower was the worst of all. It was literally broken. Air conditioning panel required you to use force of a machine before you could move the temperature up or down. Imagine feeling cold/warm middle of the night and then going to adjust the temperature. The beds on the other hand were very uncomfortable - my wife had see her physiotherapist right after we returned home. I won’t complain about not having drinking water in the room not even a single bottle. Hilton has refillable bottles in every room and a water gallon installed on every floor. I would certainly not feel home where there is no water to drink.
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Review collected in partnership with AccorHotels.com
Date of stay: December 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 26 Dec 2020
Dear ravibaghai, I am so sorry you had a disapointing stay. Whilst it is never welcome to read of such disapointment it does give us the opportunity to review and reconsider our service and offerings. thank you Steve
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Perico wrote a review Jan 2020
Sydney, Australia
4.0 of 5 bubbles
We stayed for 6 nights. Very good location, excellent pools and pool area. Tennis courts and surrounds are under renovation and fenced off but unless you really want to play tennis not a great loss. Gym is very basic. Less than 5 minute walk from the beach. About 3 blocks from Cavill Ave. Service was very good and the staff were very friendly and accommodating of requests. The carpark is conveniently located and has direct lift access to the hotel. The cost is reasonable at only $10 per night. It is an older hotel and is looking rough around the edges in places however in general is excellent value for money. We paid $1400 for 6 nights which in peak season is a very good price for what you get here.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMJaime, Front Office Manager at Mantra on View Surfers Paradise
Responded 16 Jan 2020
Dear pedror668 Thank you for the rating and awesome feedback, I am pleased to know that you enjoyed your stay with us. I hope we have the opportunity to welcome you back again sometime in the near future. Kind regards Brisa
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Brendan wrote a review Feb 2020
North Sydney, Australia
5.0 of 5 bubbles
Recently stayed at Mantra on View, Surfers paradise. Room was clean, same with the bathroom. The room had a balcony, which was great, not a lot of hotels around the world do. Not a lot of time was spent in the room itself obviously, however the tv had 4 movie channels from foxtel, that was awesome. Sleeping was easy blinds completely blacked out any light, the bed was comfortable same with the pillows. Internet was not the best, and your limited to 5 gigs for the whole stay, so no netflix or amazon unless you want to pay quite a bit of money for it. Surprisingly no noise, the hotel was pretty full however the rooms were very well soundproofed. Special thanks for the manager for helping me out at the start of my stay.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMJaime, Front Office Manager at Mantra on View Surfers Paradise
Responded 27 Feb 2020
Dear digitalbleh Thank you for your time and for providing such positive feedback. I am glad you enjoyed your stay with us and i will be sure to share your comments with the team to ensure we are constantly improving. We all hope to have the opportunity to welcome you back again in the near future. Kind regards Brisa
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Cas wrote a review Jan 2022
sydney
1.0 of 5 bubbles
As mentioned in previous posts this Hotel is the Worst !!!! and should be avoided at all costs.100% agree with Juliet.
The back of the invoice state how good there cleaning and covid 19 standards are yet when you walk into the room they are unclean and flithy, something you would expect from a 1 star backpackers hostel. We needed the cleaners to come back there was so much dirt left in the fridge and in bathroom. They offered us another room , but that could have been just as dirty as the original room. They seem to be short staffed on cleaners and they could not remember the number of people in the room and we would have to call for extra towels etc , which were brought up promptly. Our rooms were serviced but around 4:30 pm in the afternoon once we rang down to reception to ask if they were still coming. The wall were chipped and had missing paint. DO NOT GET FOOLED by the pictures of the pool there is NO POOL except for a paid Adults only pool. There is 4 spas , that are all broken and do not warm the water and only 2 of the 4 bubbled. They have big area which is covered in fake grass which could fit a pool but is just a waste of space. Customer service is non existence and if you have an issue , you need to keep following it up. Do not bother reporting issues to Georgia one of the managers she is hopeless and just smiles and says she will do something, The Men are a lot better at handling issues. It is a shame as this hotel has so much potential, so close to the beach , views , my kids like watching the people go on the super sling but this hotel is let down by the fact there is no pool and the lack of cleaning staff and customer service support.
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Date of stay: January 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: avoid - Worst hotel ever
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 16 Jan 2022
Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do want to apologise again in regards to the cleanliness of your room. I will be bringing this to the attention of our Housekeeping supervisors to ensure the same issue isn't experienced by another guest. In regards to the pool unfortunately we have lost the lease to this area for over a year now. We desperately wanted to keep this area but it was leased out to another external company and has now since been renovated into the Cali Beach Club. We have taken off all pictures and mentions of the pool on our website and third-party sites. Unfortunately websites like TripAdvisor and Google will show historic photos from past guest. This can be confusing as they still show the pool area but unfortunately we are unable to take these down as they are not owned by us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Darren S wrote a review Mar 2020
Brisbane, Australia
3.0 of 5 bubbles
Stayed for a blokes weekend, easy to find and plenty of parking. 100 meters to the beach. 10 mins walk to Cavill Avenue clubs, restaurants, bars and attractions. Hotel is roomy, modern and clean. Bar and restaurant on site. The rooms have good views of the ocean from a small balcony and bathrooms are well kept. Excellent for family weekend getaways.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMJaime, Front Office Manager at Mantra on View Surfers Paradise
Responded 19 Mar 2020
Dear darrensN3287JI Thank you for the review and for choosing to stay with us. I'm glad you enjoyed your stay and our great location. We hope to have the opportunity to welcome you back again in the near future. Kind regards Brisa
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John wrote a review Jan 2021
Surfers Paradise, Australia
1.0 of 5 bubbles
I am here now waiting for check in for over an hour and still not near the front of this insane line. People had tried to check in earlier and of course were given mantra’s typical line of “sorry we do not have a room cleaned right now you’ll have to come back at 2pm”. Why does mantra always do this? Especially in COVID times and they’ll have hundreds of people checking in at once. Why not stagger it to be safe and stop the hassle for all their guests. Please take note of photo with COVID form and only used pens available. Huge line for elevator too does not make you enjoy your holiday at all. If you are going to make everyone strictly check in at that time, at least have enough check in staff to Handle the huge amount of people. Would never stay again.
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steve Phelps, Guest Services / Front Office at Mantra on View Surfers Paradise
Responded 25 Jan 2021
Dear griggja1, I am really sorry that you experienced such a lengthy delay when you arrived. We do try to stagger arrivals as much as possible but if we are full the night before it does make it difficult to get people in early. I appreciate your frustration with the lifts but we all need to abide by the physical distancing guidelines which means cutting lift capacity to a safe number. Kind regards Steve
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Answer from Flesh81
Coffs Harbour, Australia179 contributions221 helpful votes
Yes, ask at reception.
115els asked a question Jul 2020
Perth, Australia59 contributions15 helpful votes
Hi, do you offer free parking? Or is paid parking available close by? Thanks
Answer from Todd H
Surfers Paradise, Australia
Each one or two bedroom apartment receives 1 x free car park. Each three bedroom apartment receives 2 free car parks during your stay.
Jo Bris asked a question Dec 2018
Gold Coast, Australia184 contributions29 helpful votes
Anyone know how much the 2 for 1 breakfast cost and is it worth it?
Answer from Stephen D
Sunshine Coast, Australia1 contribution
HI Just stayed at Mantra on View Breakfast was $25 with a voucher from reception The breakfast was buffet and it was ok
Answer from donnaferguson2018
Brisbane, Australia1 contribution
HI There, I found the staff to be very accommodating, the rooms don't come with microwaves, however Im sure if you asked reception if you can access one, they would oblige.
Maria Bergantinos asked a question Jul 2018
St Marys, Australia127 contributions21 helpful votes
Is it heated pool?
Answer from cathryn w
Sunshine Coast, Australia9 contributions2 helpful votes
I'm not sure but there was always 'someone' in swimming.
Seaside25524164314 wrote a tip 2 Oct
1 contribution
4.0 of 5 bubbles
"Check in time gets quite busy so if you can check in earlier."
Read full review
Sightsee48639862279 wrote a tip 1 Oct
3 contributions
1.0 of 5 bubbles
"Don't waste your money with this hotel. Horrible location with noisy roof top bar next door. Rooms are dated and worn and not clean at all."
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stevelaw01 wrote a tip Sept 2024
Auckland Central, New Zealand3 contributions1 helpful vote
1.0 of 5 bubbles
"Don't get rooms with even numbers as they are on the side of the Pool / Nightclub with loud music until midnight."
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Elfa wrote a tip Sept 2024
Cairns, Australia4 contributions
5.0 of 5 bubbles
"The noise from the night club next door with the thoomp thoomp thoomp noise was hard to go to sleep with. Request a room on the opposite sid"
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Christine D wrote a tip Sept 2024
2 contributions
5.0 of 5 bubbles
"Great location convenient "
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Not the right property for you?
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
₹8,987 - ₹13,943 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
outrigger surfers paradise hotel surfers paradise, holiday inn surfers paradise, surfers paradise holiday inn
FORMERLY KNOWN AS
Outrigger Surfers Paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
4
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MANTRA ON VIEW SURFERS PARADISE (Gold Coast) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Mantra on View Surfers Paradise
What are some of the property amenities at Mantra on View Surfers Paradise?
Some of the more popular amenities offered include a fitness centre, room service, and meeting rooms.
Which room amenities are available at Mantra on View Surfers Paradise?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mantra on View Surfers Paradise?
Guests can enjoy complimentary tea during their stay.
Is parking available at Mantra on View Surfers Paradise?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
Are there opportunities to exercise at Mantra on View Surfers Paradise?
Yes, guests have access to a fitness centre during their stay.
Does Mantra on View Surfers Paradise offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Mantra on View Surfers Paradise have any great views?
Yes, guests often enjoy the city view available here.
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