Peppers Soul Surfers Paradise

Peppers Soul Surfers Paradise

8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Traveller (1875)
Room & Suite (398)
Dining (58)

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About

4.5
#7 of 35 hotels in Surfers Paradise
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Luxury redefined on the beachfront of the Surfers Paradise Esplanade and Foreshore precinct, Peppers Soul Surfers Paradise brings a new dimension to contemporary sophistication and luxury. This state-of-the-art building stretches a magnificent 77 stories making it one of the tallest towers on the Gold Coast. Peppers Soul Surfers Paradise offers stylishly designed and fully self-contained 1, 2 and 3 bedroom apartments offer spectacular uninterrupted ocean and hinterland views flooded with natural light from the floor-to-ceiling windows. Apartments feature designer gourmet kitchens, large furnished balconies, integrated entertainment system with 40” LCD TV, Blu-Ray and iPod connectivity, ensuite spa bath and full laundry plus all the luxuries expected of designer apartment living. Premium accommodation options including the 3 and 4 Bedroom Sub Penthouse are lavishly designed and exclusive to the Sky Tower. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Babysitting
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Dishwasher
Flatscreen TV
Iron
Kitchenware
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Luxury
Languages Spoken
English

Location

8 The Esplanade, Surfers Paradise, Gold Coast, Queensland 4217 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Gold Coast Airport
19.5 km
See all flights
Brisbane Intl Airport
4.5
4.5 of 5 bubbles3,838 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Peppers Soul Surfers Paradise is often celebrated for its luxurious atmosphere and prime location, with guests lauding its closeness to beaches and attractions. Its amenities, including various pools and ocean views, are frequently commended, although some guests have experienced maintenance issues. The spacious rooms offer impressive vistas but have received mixed reviews regarding their cleanliness and upkeep. While the staff's helpfulness is a highlight for many, inconsistent housekeeping and a perceived lack of value for money are concerns that have been raised by some visitors.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
Ellie N wrote a review Feb 2020
Melbourne, Australia
4.0 of 5 bubbles
Peppers Soul Surfer's Paradise has long been the accommodation I have stayed at when visiting the Gold Coast. It is located 35 minutes from Coolangatta (Gold Coast) Airport. It is in the best location, situated right across the beach and the vibrant Cavill Avenue with cafes, restaurants and more .Soul Boardwalk is a stylish shopping center featuring casual fashion boutiques & eateries with beach views. This most recent stay was on the 13th floor in 1301, which is a 3 bedroom ocean view apartment. The ocean views are always enviable from Peppers Soul. Reception is on the 2nd floor to check in, which you can go up the stairs or on a lift.

The only gripe I had at the beginning was that the Air Conditioning going from the lift to room and vice versa was broken, however this was quickly attended to. Amenities of my three bedroom ocean view apartment includes: balcony, two bathrooms (one with spa bath) ,air conditioning, wi-fi (free, although you will need an access code, ask at reception), cable television, mini bar, full kitchen, dishwasher , washing machine, dryer
iron & ironing board ,hairdryer, desk.

Peppers Soull has two pools: one inside, the other outside, which offers the best views directly looking out onto the ocean. There are also two spas: one inside and the other outside. In addition, there is a steam room , sauna and state of the art gym all on the same floor, offering great range of facilities for everybody. A cinema and Zen Garden where you can enjoy an intimate BBQ also feature. There is also free and secure parking, another big plus for those that dont want to simply just stay put and have rented a car. Peppers Soul also offer limousine transfers.

I highly recommend staying at Peppers Soul Surfer's Paradise!
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: If you choose an apartment like my one, the 3 Bedroom Ocean View Apartment , you will have a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersSoul, Manager at Peppers Soul Surfers Paradise
Responded 28 Mar 2020
Good Afternoon Ellie N, Thank you for taking the time to provide a review following your recent stay at Peppers Soul. We are delighted we could welcome you back to our stunning property and once again enjoyed your stay with us. Please accept my apologies regarding the Air Conditioner not working correctly on your level however pleased to see this was attended to efficiently by our maintenance team. We look forward to welcoming you back on your next return to the Gold Coast. Kind Regards, Brad Waugh Assistant Manager
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Mick L wrote a review Feb 2021
Melbourne, Australia
5.0 of 5 bubbles
Have been enviously eyeing this place for a few years because of its unparalleled location. It has been a tad out of my price range but finally decided to save up and book. Stayed for a week for our annual family getaway to QLD, and didn't want to leave (both the state and the hotel). I generally go for 'new/near new' hotels to ensure i don't get something that has become shabby and too lived in. I also am quite particular about how clean a place is kept taking note of everything from finger prints on the mirrors in the lifts, through to things like discolouration of grout between the bathroom tiles, scratch marks on bedside tables and even musty smells in corridors, hence avoiding anything dated. I don't know exactly how new/old this place is but even by my picky standards it ticked all the right boxes. In short it was as attractive inside as it was out. It looked, smelled and felt brand new, prestigious with attention to detail and was obviously maintained daily to visibly remain that way. Even the management submitted photos don't do this place justice. It is amazing. And the view, made me feel like royalty. It was just like a postcard. Got a South East facing 'sky room' on the 48th floor which gave amazing views of the beach and ocean as well as views of the bustle and lights of Cavill Mall (albeit from quite a height) and all the way through to Coolangatta as well as part of the Hinterland. From that high up it felt like everything below was in slow motion. The rooftop gardens, pool and gym are also so meticulous and inviting. Location wise, moments from leaving your room you are at the heart of all the known cafes, markets, esplanade and beach. I don''t think it could get any better in all practicality. As a far as service goes, a few days into our stay we accidentally left one of our bags in the basement car park. We proceeded to search for it but to no avail. We then advised reception and described the bag, noting nothing of value and with no identification on it, then basically gave up on locating it. A couple of days after travelling home from our stay we received a call that it turned up. Then without prompting or even asking us the hotel had it couriered back home to us. Now I call that integrity of service. There was nothing for the hotel to gain in following up our insignificant matter, but yet they went through the effort of getting this back to us even after we had left. Thanks very much to the reception, concierge, cleaners and everyone that really made our experience and whole stay an amazing time. The only problem now is that my wife has set this place as the bench mark for all future visits to the Gold Coast, so I better start saving now for next year! LOL. Verdict: A little more pricey than some of the other nearby places but well worth indulging if you can stretch the purse strings a smidgeon! Ps. Before I forget, thanks for the complementary wine and welcome to celebrate our special family event.
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Date of stay: February 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: I think every room gets you uninterrupted ocean views. A 'South East' facing room gives...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 16 Feb 2021
Hi 562mickl, Thank you for taking the time to leave an amazing detailed review following your recent stay at Peppers Soul. We are thrilled to read you thoroughly enjoyed your stay with us and found the room and staff to be great during your stay. We do appreciate the amazing feedback! I have shared your comments with the team who greatly appreciated them! We look forward to welcome you back on your next stay at Peppers Soul. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
mtevo9 wrote a review Sept 2020
Airlie Beach, Australia
5.0 of 5 bubbles
Went looking for a family friendly hotel on the Gold Coast and came across Peppers Soul Surfers Paradise. We were immediately interested based on the great location. We checked out pricing and ended up booking a 2 bedroom apartment on the 20th floor during the school holidays. The room was ocean front and had everything a family could ask for during their stay. Twin bathrooms, separate beds for the kids, multiple balconies with outdoor dining and lounges on each. The parking was secure with multiple checkpoints to pass through before getting to the residents parking section. The property was clean with modern amenities including spa, sauna, indoor and outdoor pools which overlook the ocean. The total price for a 5 night stay came to around $1200, which we thought was pretty good considering it was school holidays. Highly recommend this property to anyone looking for a Gold Coast getaway.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 27 Sept 2020
Hi mtevo, Thank you for taking the time to leave a fantastic review following your stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and found the property to be a good value. We hope to welcome you back soon on your next trip to the Gold Coast. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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Milani d wrote a review Jan 2020
Melbourne, Victoria, Australia
5.0 of 5 bubbles
My 12 year old son, bestie and her fiance and myself booked a 5 night stay at the Peppers Soul Surfers Paradise from the 11th Jan 2020. We booked 4 night in a 3 bedroom skyview apartment. The views from the ceiling to floor windows were absolutely breathtaking. My bestie and I enjoyed the facilities of the gym, whilst my son enjoyed the indoor pool immensely. The buffet breakfast every morning was amazing. With a wide spread of absolutely everything, which we thoroughly enjoyed everyday before venturing out to the theme parks. The staff from reception and breakfast were super friendly, professional and a delight to deal with. We had a 1 night stay in the 3 bedroom sub penthouse which words cannot describe. Just absolutely AWESOMELY AMAZING! The Penthouse was worth every $ spent. From the time you walked into the hotel and into main foyer it was pure classy yet a friendly atmosphere. I would definitely recommend Peppers Soul to anyone and would give it a 12/10. Would definitely stay at Peppers Soul everytime when visiting the Gold Coast. :)
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Review collected in partnership with AccorHotels.com
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersSoul, Manager at Peppers Soul Surfers Paradise
Responded 26 Jan 2020
Good evening Milani D, WOW! thank you for such an great review about our property Peppers Soul! This is lovely to read so thank you. It was our absolute pleasure to accommodate your family during such a busy time of year. We look forward to your future return which we hope is soon. Kind regards, Holly Gilbert Assistant Manager
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blairdavies wrote a review Dec 2021
Victoria, Australia
4.0 of 5 bubbles
Stayed 5 nights at Peppers soul for the 3rd time in 12 months, this time as a platinum member with accor and not sure what to expect. I received a phone call the day before check in to confirm what time I was expecting to arrive at the hotel and if it was for any special occasion. We arrived at 1pm and the room was available, we were upgraded which was a good start. We were in room 5601 which had an amazing view of the coast towards coolongatta, especially at night with the lights.

The room itself had a few marks on the walls and some slight plaster damage in the master bedroom which looked liked someone had fallen into the wall. For the price per night especially at peak times I would think small items would be fixed.

The welcome gift was a little underwhelming with a small bottle of red and a packet of Garman’s bliss balls worth a few dollars at the supermarket, maybe use the hotel restaurant and provide some small cakes or fresh fruit and give some extra use of current resources.

The servicing of the room was quite hit and miss with some items not being re stocked everyday, sometimes one bathroom was re stocked but the other missed all together. Apparently part of daily service of the room doesn’t include re making the bed anymore, I found out it’s only done every 5 days now.

It was good to see the lifts were fitted with carpet Matts since my last stay for the water dripping off people going back to their room after being in the pool.

The only downside was the transport booked through the hotel to go back to the airport didn’t turn up, apparently the supplier who the hotel books with had it booked for 2022 not 2021. This was only discovered after no driver arrived at the pre arranged pick up time, luckily I had a bit of time between check out and my flight home so the 30 odd minutes trying to work out why no one arrived wasn’t affecting me making my flight.. let’s hope the hotel doesn’t still charge my card for a transfer that didn’t occur.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 27 Dec 2021
Hi Blair, Thank you for taking the time to leave a detailed review following your recent stay at Peppers Soul. We are pleased to read you enjoyed most aspects of your stay and we were able to provide an upgrade due to your membership. We do apologise for the small issues found within the apartment and have shared your comments with the maintenance team to follow u on and rectify. We have noted your comments regarding the amenities and servicing of the apartment and will be sure to take these onboard and share with the team to continually improve our service. We have followed up with the transport company that provide those services to the hotel and we can assure you the charge has been removed from your account. We do hope to have the opportunity to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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blairdavies wrote a review Jan 2021
Victoria, Australia
4.0 of 5 bubbles
Booked for a 4 night stay for end of December and start of January, as a Gold Accor member a room upgrade is offered where available. While driving to the hotel I checked the Accor app to see if any upgrades were showing, which they were. During the check in process I asked about an upgrade, was told there were none available even though they are showing on the Accor app. Eventually checked in room 2603 which looked a little tired in some area’s with cracks in the ceiling plaster and chairs cracking, ended up talking to the assistant manager who offered us an upgrade and we were moved to room 4004 which was better fitted out. Not a good look for the hotel staff to say no upgrades are available when they are trying to sell the same rooms on line, the other thing which was annoying is when we booked we paid premium price per night. The rates had dropped since booking and the room we under up being upgraded to was being sold for a lower rate than what we paid for the room grade below.

Staying on NYE it was good to see security working in the hotel to try and stop parties in rooms, the hotel is in a great location and the views from the balconies are amazing. Having breakfast on your balcony is a great advantage at this hotel.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 12 Jan 2021
Hi blairdavies, Thank you for leaving a detailed review following your stay at Peppers Soul. We do apologise for the small issues that occurred on arrival with regards to your booking however am pleased to hear our Assistant Manager's were able to assist and provide an upgrade inline with your Accor Membership. We will ensure all Front Line staff are reminded about the Accor membership benefits to ensure this does not occur again in the future. We appreciate the feedback and do hope to welcome you back on your next trip to the Gold Coast. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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SydneyKing wrote a review Jun 2022
+1
4.0 of 5 bubbles
I booked 3 nights at Soul Peppers to celebrate my birthday & I visited specially from Sydney for this occasion.

To celebrate this special occasion, I requested a late check out at noon but disappointingly it was not provided despite spending almost $500 a night.

Hotel could only provide late check out only until 10:30am.

Also, the cleaniness standard was not of 5 star hotel (pics attached), there was mould in the bathroom & other places

This property is only mainly best for location right at the beach otherwise service was not of the 5 star hotel standard.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: Cleaniness a big let down 👎
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 8 Jul 2022
Good Afternoon SydneyKing, Thank you for taking the time to leave a detailed review following your recent stay at Peppers Soul. It is disappointing to read that your stay did not meet your expectations and please allow me to express my sincerest apologies for this. It seems we have missed the mark across a number of areas with the cleaning of the apartment. This has been addressed with the Housekeeping Manager to ensure this does not occur in the future and provide additional training to staff should this be required. We appreciate the feedback and can assure you we strive to provide an excellent experience for all guests and hope you may wish to give us the opportunity to welcome you back on the near future. Kind Regards, Sam Waugh Assistant Manager | Peppers Soul
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Bill M wrote a review May 2021
Adelaide, Australia
5.0 of 5 bubbles
Loved Peppers Soul. Our 51st floor 2 bedroom apartment was magical for our family of 3. How fast are those lifts to get up and down!

Rooms perfectly clean. VERY modern. Everything we needed provided. Kitchen exceptionally well stocked with utensils and every piece of crockery / glassware we needed. Pod Coffee machine (yum)! So great to have an efficient washing machine and dryer on hand in room! Everything was basically brand new.

Views over the Gold Coast and Beach were glorious from our 2 balconies with a table outside. Huge space inside - comfy couches, big TV & good sound system. Beds were super comfy, but will say the pillows were a bit large and hard (really minor gripe).

Thanks to the room service team who ducked in every day and tidied up our room and replenished anything missing (soaps; dishwashing liquids; laundry detergent). They were wonderful.

First welcome from door staff was with a big smile as they whisked our bags out of our hire car (while we parked it in the underground onsite, very convenient, carpark). Got to our room to find bags already waiting, and at the end of our trip, they were even faster! wow.

ALL staff were super friendly. Right down to a lovely 50th Birthday complementary bottle of wine for my wife, waiting in our room on arrival with a nice note from management.

Multiple pools and spas on the 3rd level were clean, heated and VERY welcoming at the end of a long day. Loved them. Particularly the view over the ocean as you soak.

So many beautiful cafe's and restaurants within 2 minutes walk at ground level. For every budget. Our best holiday decision to stay here.

We will return! Thanks to all at Peppers!
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Date of stay: April 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 12 May 2021
Hi billmQ1463PS, Thank you for taking the time to leave an amazing detailed review of your recent stay with us! We are delighted to read you found the room to be well stocked and the views to be fantastic for your room/level! And that all staff you encountered during the stay were great and welcoming! I will be sure to share this with the whole team! We appreciate the amazing feedback and do hope to welcome you back on your next trip. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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Hiinalondon wrote a review Feb 2020
Brisbane, Australia
5.0 of 5 bubbles
Firstly, I must say, the hotel definately lives up too its expectations. I booked a 3 bedroom sky view room for x2 nights and requested the highest level possible, they gave us level 54... which was mind blowing! Walked into the room, and they left the aircon on which was lovely because the queensland heat is no joke haha.

Each room was clean and tidy, not one speck of dirt. The furniture was modern and so comfortable! I had the main ensuite room, and that bed! omg! did not want to leave, it was the most comfiest king bed... bathroom had all the necessary toiletries which was convenient (shampoo, conditioner, soap, lotion, vanity kit and shower cap) however, when using the spa bath, make sure you fill the water ABOVE the jets, I definately learnt my lesson.

They do have a mini bar in the room which obviously has costs, if you want to remove the mini bar its $50 extra. The only downfall is nothing! They did an amazing job of providing all the necessary information we all needed to know, rooms were amazing, view was spectacular and the receptionist who served me which was “lexi” was also very friendly and kind, highly recommend coming back! did I also mention the pools were amazing?! you have to see it to believe!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PeppersSoul, Manager at Peppers Soul Surfers Paradise
Responded 25 Mar 2020
Good Morning Hiinalondon, Thank you for taking the time to provide a review of your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and we were able to meet your high level request on your reservation. Thank you for the lovely feedback about Lexi, i will be sure to pass this onto her. We hope to welcome you back on your next stay in the Gold Coast. Kind Regards, Brad Waugh Assistant Manager
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Matthew P wrote a review Feb 2022
St Kilda, Australia
2.0 of 5 bubbles
We have stayed at the property many times before, its in a great location with spectacular views. It was very disappointing that the property has not been maintained to a standard a guest would expect for the price. In the 3bd apartment there were marks all over the walls which some cleaning could have fixed, the couch need to be replaced & the cushions - it saggy and uncomfortable. Due to Covid the housekeeping only replaced towels and toiletries and that it… We could hear the apartment above us stomping around all day which was something we never noticed before… The level of cleanliness was poor, hair on the bathroom floor, grim on the shower sill, hair under the curtain in the living room and on the couch. Definitely not what we were expecting. We ended up just cleaning our own room as due to COVID housekeeping was limited, I don’t think changing rooms would help as the lack of maintenance is normally a sign its more a whole property issue rather than one room.
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: The elevators at peak times are very very slow, we waited over 25 mins one day. Car parking on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Peppers Soul Surfers Paradise , Guest Services / Front Office at Peppers Soul Surfers Paradise
Responded 4 Mar 2022
Hi Matthewp108, Thank you for taking the time to leave a detailed review following your recent stay at Peppers Soul. We are disappointed to read your stay did not meet your expectations in a number of areas and we do apologise for this. I have shared your comments with the Housekeeping Manager to ensure we are continually improving our standards and to investigate why the standard was not up to our usual 5 star. I have also passed your comments onto our Owner Relations Manager to follow up with the owner regarding the furniture within this apartment. We do appreciate your feedback and do hope we may be able to welcome you back in the near future. Kind Regards, Brad Waugh Assistant Manager | Peppers Soul
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Answer from Alan T
21 contributions1 helpful vote
Daily change of towels. Daily cleaning for room. Got a washing machine with dryer. Free wifi. Not sure abt parking
Answer from dave548
Ballarat, Australia120 contributions63 helpful votes
We had daily housekeeping and they were very good Just check what your booking conditions are
AnnalisaSydney asked a question Jan 2022
Sydney, Australia58 contributions34 helpful votes
Is the outdoor pool heated so it is not freezing in February? Thanks all.
Answer from Jason W
Maroochydore, Australia6 contributions5 helpful votes
The Pool is not heated, there is an outdoor spa
NeelXL wrote a tip 5 Jul
Kolkata (Calcutta), India74 contributions28 helpful votes
5.0 of 5 bubbles
"Opt for sea view rooms on higher floors"
Read full review
Graham K wrote a tip 4 Jul
1 contribution
4.0 of 5 bubbles
"Very handy to restaurants and beach Amazing view Modern kitchen Limited gym and only warm heated pools They could not do 4 single beds"
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Boyd allen wrote a tip Jun 2024
8 contributions
5.0 of 5 bubbles
"Note if you want to catch the sun by the infinity pool in winter, the sun is only on the pool deck in the morning."
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Joshua M wrote a tip May 2024
1 contribution
3.0 of 5 bubbles
"Make sure ur rooms cleaned if u have kids"
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Sandra F wrote a tip May 2024
Griffith, Australia43 contributions36 helpful votes
5.0 of 5 bubbles
"Checkout was a nightmare, it took over an hour as only 2 of the 3 lifts were working."
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Not the right property for you?
There are more places to choose from in the Surfers Paradise area.
PRICE RANGE
₹22,480 - ₹44,376 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sea Temple Surfers Paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PEPPERS SOUL SURFERS PARADISE (Gold Coast) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Peppers Soul Surfers Paradise
Which popular attractions are close to Peppers Soul Surfers Paradise?
Nearby attractions include Fox In A Box Gold Coast Escape Rooms (0.2 km), Lost Locks (0.3 km), and Padlockd Escape Rooms & Bar (0.3 km).
What are some of the property amenities at Peppers Soul Surfers Paradise?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Peppers Soul Surfers Paradise?
Top room amenities include a kitchenette, a flat screen TV, and an additional bathroom.
What food & drink options are available at Peppers Soul Surfers Paradise?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Peppers Soul Surfers Paradise?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Peppers Soul Surfers Paradise?
Conveniently located restaurants include Betty's Burgers, White Rhino Bar and Eats, and Brazilian Flame Bar and Grill.
Are there opportunities to exercise at Peppers Soul Surfers Paradise?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Peppers Soul Surfers Paradise have airport transportation?
Yes, Peppers Soul Surfers Paradise offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Peppers Soul Surfers Paradise located near the city centre?
Yes, it is 0.5 km away from the centre of Surfers Paradise.
Are any cleaning services offered at Peppers Soul Surfers Paradise?
Yes, dry cleaning and laundry service are offered to guests.
Does Peppers Soul Surfers Paradise offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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