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Traveller (1182)
Room & Suite (404)
Storyboard
Overview
  • Excellent78%
  • Very good15%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“the gold coast”(230 reviews)
“amazing views”(100 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Peppers Soul
Special Offer: Stay and save - 15% off!
Hotel deals
Offers from Peppers Soul
Special Offer: Stay and save - 15% off!
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,897)
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2,835 results
Traveller rating
2,126
453
150
57
49
Traveller type
Time of year
LanguageEnglish
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2,126
453
150
57
49
Show reviews that mention
All reviewsseaduction restaurantthe gold coastamazing viewsacross the roadbedroom apartmentindoor and outdoor poolsperfect locationsteam roomyour doorstepspa bathfull kitchengreat facilitiesbuffet breakfastocean viewhigh floormain bedroomcavill avenue
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1 - 5 of 2,835 reviews
Reviewed yesterday

staying at soul was wonderful that’s why i’v Selected to stay for the 3rd year consequently. But today I’m surprised that there’s an additional amount nearly 70 AUD has been deducted from my credit card without informing me at all and I have no idea...More

Review collected in partnership with this hotel
Thank hasanaD9500UC
Hotel's Favourite
Reviewed 21 June 2018

A fantastic hotel in the heart of surfers paradise with a beautiful view of the beach and almost complete ammenities. Perfect holiday hotel. Warm indoor pool and an infinity outdoor pool. Will definately come back. Highly recommend this hotelMore

Review collected in partnership with this hotel
1  Thank Tinku Mohan D
Response from Ian C, Manager at Peppers SoulResponded 25 June 2018

Good evening Tinku Mohan D, Thank you so much for staying at Peppers Soul and thank you for your five star review. I am delighted that you loved all that Soul has to offer. Your positive comments are appreciated. I look forward to welcoming you...More

A TripAdvisor Member
1
Reviewed 3 days ago

Great hotel, worth the $$ spent, for a special few days with family. A great spot, convenient to walk to shops, restaurants, beach. We were very lucky to have live music playing below, for the nights we were staying.More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Michaela O, Manager at Peppers SoulResponded 2 days ago

Good morning, Thank you for taking the time to post an outstanding review! I am pleased to hear that you and your family were able to enjoy all the aspects that Peppers Soul has to offer. The hotel is in the perfect location, just across...More

Reviewed 1 week ago via mobile

This serviced apartment literally has the best view in Surfers Paradise. We stayed on the 52nd floor, and the 2+1 bedroom has a first class view of the Pacific Ocean. The beach is just across the street, and there are outdoor and indoor pools on...More

Thank y2koh
Response from Michaela O, Manager at Peppers SoulResponded 5 days ago

Good afternoon Y2koh, Thank you for taking your time to post a beautiful review. It is great to hear that you were able to experience our breath-taking views. Our uninterrupted views of the ocean from your own apartment are just one of the many amazing...More

Reviewed 1 week ago

EXCELLENT Service and LOVELY Staff. All amenities were gorgeous and the views stunning. PERFECT location for walking to both entertainment, food & beaches. All of the staff are genuinely happy to help you and go above and beyond to do so and make your stay...More

Review collected in partnership with this hotel
Thank tiffanymE8533DR
Response from Michaela O, Manager at Peppers SoulResponded 5 days ago

Good afternoon Tiffany, Thank you for staying at Peppers Soul. I am so delighted that you enjoyed all the aspects the property has to offer! It is very rewarding to hear your positive feedback regarding the staff. Our team (as you noticed) have a strong...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Concierge
Free Parking
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 214 - US$ 612 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Surfers Paradise
#1 On the Beach Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 214 - US$ 612 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Surfers Paradise
#1 On the Beach Hotel in Surfers Paradise
Room types
Kitchenette, Non-Smoking Rooms, Suites
Photos
Traveller (1,182)
Room & Suite (404)
Pool & Beach (88)
Dining (37)
Family and Play Areas (5)
Questions & Answers
Ask a question
Syafira A
12 July 2018|
AnswerShow all 4 answers
Response from Bob C | Reviewed this property |
Sorry just spotted this. If you join Mantra+ (free) late check out is guaranteed - 12 noon.
0
Votes
fordy
24 June 2018|
AnswerShow all 3 answers
Response from Judi A | Reviewed this property |
Hi the sky units are situated on a higher floor and although I have never booked a sky unit I have never stayed below floor 23. There are 77 floors from memory.
0
Votes
Sabina I
28 May 2018|
AnswerShow all 3 answers
Response from Marnie M | Reviewed this property |
Hi Sabina, The property is simply awesome but I’m sorry to say I do not feel the pools were heated adequately. Apparently the outdoor and the indoor pools are both heated but my entire family thought they were on the... More
2
Votes
Room Tips
"Best views and location on the esplanade"
Read review
"It's worth it to pay for ocean view as the view really is superb."
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"Ocean front rooms are worth it."
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"Ocean View rooms above 20'th level."
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