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Olympus Apartments

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143 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Halifax, Canada
Level Contributor
137 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

We stayed at this hotel based on a Lonely Planet star rating we were tired when we booked and failed to check out all of the reviews. We were 2 couples traveling together on couple staying 1 night and the other staying 2...... we booked for the 2 nights..... our unit certainly wasn't "clean" with mold in the bathroom shower... More 

Helpful?
Thank SherriMR
san francisco
2 reviews
Reviewed 1 week ago

Paul at the front desk was so helpful and amazingly answers the phone every time - no big organisation that puts you on hold for hours. Perfect spot. Perfect room. Clean. Lovely fresh linen. The pool was divine. Definitely stay again. Thankyou Paul and co.

Helpful?
Thank scampan
MGOAGO, Manager at Olympus Apartments, responded to this review

Thank you for your very kind review. We are happy that Olympus Apartments could look after all your needs in such a professional manner. Regards, Paul More 

Cranbourne, Australia
1 review
Reviewed 3 October 2016

We stayed here recently for 8 nights and absolutely enjoyed our stay. Our apartment was on the 9th floor with a fantastic view. The apartment had all the basics and was clean and quite modern. The staff were very helpful and friendly. We will be definately staying there again. Cindy

Helpful?
Thank cravencindyc
MGOAGO, Manager at Olympus Apartments, responded to this review

Hello Cindy Thank you for your kind comments and we at Olympus are happy that you enjoyed your stay and will be returning in the future. I hope you got to enjoy the views of the whales travelling by as there has been almost daily sightings from our units over the past month. Regards, Paul More 

1 review
Reviewed 17 September 2016 via mobile

Have been staying at Olympus Apartments for 5 times in 4 years now. Staying in different units each time. As usual, it was a great and comfortable home away from home. Well, it is not a luxury apartment but it has all the basic necessity that my family needs . We are able to cook, chill and the best thing... More 

Helpful?
Thank abajii
MGOAGO, Manager at Olympus Apartments, responded to this review

Hello Valued Guest We thank you for your return visits to our property and we look forward to welcoming you again in the future. Please be assured of our ongoing commitment to your enjoyment of Olympus Apartments, Surfers Paradise & the beautiful Gold Coast. Regards, Paul More 

Phu Quoc
Level Contributor
5 reviews
Reviewed 16 August 2016

We stayed as we had a conference down the road. The apartment was in an excellent location, close to the main strip but not too close that it was loud and right on the beach. We loved our balcony and the views it gave. Its no 5 star hotel but if you are staying in Surfers, most of your time... More 

Helpful?
Thank Jock T
MGOAGO, Manager at Olympus Apartments, responded to this review

Hello Valued Guest, We are very happy that you enjoyed our hospitality and that our apartments suited your needs. Our apartments are in a great location - and yes we are definitely not 5 star - we consider our product a great value 3.5-star holiday serviced apartment with excellent facilities. We also like to promote our free unlimited wifi and... More 

Stratford, Australia
Level Contributor
5 reviews
5 hotel reviews
Reviewed 8 August 2016 via mobile

As I was a schoolie the staff at the front informed us (a group of four) of our rules and where very strict, which was understandable! But it was beyond strict the security/staff from the front counter checked our room and took photos numerous times per night! We felt our privacy was invaded and the staff had no right to... More 

Helpful?
Thank Georgia779
MGOAGO, Manager at Olympus Apartments, responded to this review

Hello Georgia I am sorry to hear your poor assessment of your stay during schoolies however after almost 9 months it is very difficult to identify the problems you have referred to. I can say that overall the comments relating to the service from our reception staff is of a very high standard and very customer service orientated. This service... More 

Travellers are raving about these Surfers Paradise hotels

Melbourne, Australia
Level Contributor
3 reviews
Reviewed 5 August 2016 via mobile

Booked this accommodation as I needed a DVD player and internet. According to the website this place had both (free). No DVD player and no internet connection at all. The place is looking tired and no basic amenities in the bathroom (shampoo, conditioner etc). Reception only operates business hous so arriving late at night doesn't help if you need assistance.... More 

Helpful?
Thank VanessaKestel
MGOAGO, Manager at Olympus Apartments, responded to this review

Hello Valued Guest We are a self-contained holiday apartment complex. Our reception does not open extended hours and this is clearly outlined in our information to prospective guests. Unfortunately by arriving outside our reception operating time we were not aware that you required the DVD in your room as this was not requested in the booking. When advised the following... More 

Adelaide
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 July 2016

It is in a good position and the place was good, but... The toilet in our apartment didn't flush properly. I was a bit disappointed that there wasn't any dish washing liquid apart from one tiny sachet (that only lasted for one or two washes). They were a bit stingy with the toilet rolls as well (only 2 to last... More 

Helpful?
Thank Joyce M
MGOAGO, Manager at Olympus Apartments, responded to this review

Dear Valued Guest Thank you for your positive rating for Olympus Apartments. We regret that your toilet was not operating correctly and if we when made aware of such situations we would take the necessary steps to rectify. Our in-room supplies are for start-up purposes only due to our status as a self-contained holiday apartment accommodation and we welcome the... More 

Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2016

This was a great position and the customer service was above and beyond I can not praise their service enough. The only thing that lets this place down is rooms are aged and some things need attending such as curtains are becoming thread bare and cupboards don't close fully and rooms in general need a revamp. Everything was clean and... More 

Helpful?
Thank Sorver
MGOAGO, Manager at Olympus Apartments, responded to this review

Dear Valued Guest Thank you for your kind comments regarding the quality of our customer service, the cleanliness of our rooms and the great location. We are also working with our owners to continually upgarde the standard and appearance of our rooms so that our guests can enjoy a comfortable and rewarding holiday experience. More 

Hatton Vale
2 reviews
Reviewed 13 July 2016 via mobile

Stayed here for one night and that was one too many great location and free wifi was good but both toilets didnt flush shower had two sreams of water out of shower rose until it flew off and hit me in the head floor was filthy sticky and dirty not recommended

Helpful?
Thank Ryan B
MGOAGO, Manager at Olympus Apartments, responded to this review

We regret that you experienced these problems during your stay with us. The problems reported were rectified on your departure. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Olympus Apartments is located on the beach in the heart of Surfers Paradise. All our apartments face the ocean with panoramic views and all have a full kitchen and laundry. Our modern apartments offer guests a home away from home. Our friendly staff can help you organise activities to make your stay a truly wonderful experience ... more   less 

Additional Information about Olympus Apartments

Address: 60 The Promenade, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: ₹ 5,591 - ₹ 17,455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Olympus Apartments 3.5*
Number of rooms: 27
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Also Known As:
Olympus Apartments Hotel Surfers Paradise
Olympus Apartments Gold Coast/Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Olympus Apartments staff and other travellers.
3 questions
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Questions? Get answers from Olympus Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better views on higher floors.”
 of 5 bubbles cravencindyc, 2 Oct 2016 | Read review
“Ask for a higher room”
 of 5 bubbles JockT751, 16 Aug 2016 | Read review
“All rooms have great views, but the best are the middle rooms if you're a couple.”
 of 5 bubbles 497df, 23 Feb 2016 | Read review
“Ask for a high up room - better view”
 of 5 bubbles 574maureene, 5 Jan 2016 | Read review
“Ask for a room that has been upgraded, even better of it has air conditioning.”
 of 5 bubbles Melbournelassy, 22 Dec 2015 | Read review
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