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QT Port Douglas

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QT Port Douglas
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1,106 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We've stayed here many times but this year we have been sad to see the service go seriously downhill. The resort still looks nice but instead of the cheerful greetings we used to receive, the last two times we have been we have barely seen a nod in our direction. Today we stood for a long time waiting for help... More 

Helpful?
Thank Thevons1
Management response:

Thank you for taking the time to write a review of our resort. We apologise you did not receive the same cheerful attitudes we have been known for in the past, we have taken your comments on board and they will be passed on. We want each guest experience so be a positive one and will endeavour to make sure... More 

Raanana
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

Hard to review fairly this facility because on one hand it is in such a pretty setting, with lots of beautiful flowers and walkways. The other good thing was the breakfast, which was really excellent. Lots of special dishes, fresh and hot. There was also a nice lounge/bar area to relax in. BUT, the room. It was ridiculous! Very small,... More 

Helpful?
Thank MessaM
Management response:

Thank you for your feedback Messa. We are so glad you enjoying dining in our food and beverage outlets. Unfortunately, the design of the rooms is something that cannot be easily fixed. However, we have most definitely taken your comments on board and will endeavor to make our guests feel as comfortable as possible in their accommodation rooms. More 

Cairns
Level Contributor
6 reviews
3 hotel reviews
Reviewed 6 days ago NEW

We recently stayed at QT. 2 women a baby and 2 small boys.The pool is wonderful and we swam there for hours with the small children. There is plenty of shade around the pool. Sadly I found the most of the catering staff to be unhelpful and not especially friendly. I don't think we received one smile or helpful person... More 

Helpful?
Thank Robyn F
Management response:

Hi Robyn, thank you for taking the time to give us your feedback. It sounds like you had a pleasant stay overall. We have taken on board your comments about staff attitudes, this will be passed on to the right person to address. We do hope you come back and visit us again soon. More 

Sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

Just got back from an 8 day stay at QT for an anniversary. Absolutely loved the place and found the staff to be a major highlight - esp. Lee on the front desk, who was incredibly helpful from the moment we arrived - providing recommendations on what attractions to try, eat and drink! Each day started with a buffet breakfast,... More 

Helpful?
1 Thank bsydney01
Management response:

Thank you for writing such kind words about the resort. We really appreciate your feedback and especially taking the time to write about how much you enjoyed yourselves. We hope every experience at QT to be as positive as the one you had. And again, happy anniversary! We hope to see you in paradise again soon. More 

Brisbane, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Went up for a short get away & was super impressed with the resort. Great service, clean & quirky. Everything you would expect from QT. It is different from other Qt's I have stayed in as it is a resort. Very relaxing pool, great swim up bar & well priced. Cocktail menu is great, as is Bazaar for dinner. Don't... More 

Helpful?
1 Thank LibbyP74
Management response:

Hi Libby, Thanks so much for taking the time to review QT Port Douglas. We are thrilled you had a lovely stay with us and appreciate the positive feedback. We do hope you come back and visit us again soon. More 

Brisbane, Australia
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago via mobile

We just spent 2 nights at the QT while in Port for a wedding. Pros: Staff were great, particularly the check in staff member who was so friendly and informative We were gifted with a bottle of bubbles, which was a lovely addition Loved the pool Bed was super comfortable Air conditioning was completely adjustable which is often not the... More 

Helpful?
1 Thank Katiekatie119
Management response:

Thank you Katie for taking the time to write about your experience at QT Port Douglas. We appreciate your feedback. We are glad you had an enjoyable stay with us and would recommend our resort to others. Thank you for bringing these "cons" to our attention, your concerns have been passed on. We do hope you come back and visit... More 

Auckland Region, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

This was the second time my wife and I had stayed at the QT Resort. Two years ago I gave the place a rave review - Unfortunately I can't do so again. QT should have everything going for it - the actual facilities are outstanding. The grounds are pleasant, there's a really good, big pool complex, there's a 2nd lap... More 

Helpful?
4 Thank Ian M
Management response:

Thank you Ian for taking the time to write about your experience at QT Port Douglas. We appreciate your feedback. As you have mentioned, there are a number of things that make our resort an exciting and enjoyable place to visit however we understand the cleanliness is an issue that needs to be addressed pronto. Thank you for bringing this... More 

Los Angeles, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

We recently stayed at the QT for 5-nights and had an excellent stay! The hotel has a very upscale and open layout and has a very tropical and relaxed feel to it. The pool is expansive and has a swim-up bar and plays music during the day time! Very fun and relaxing. Our room, the QT 1 Bedroom Villa, was... More 

Helpful?
1 Thank Glen S
Management response:

Hi Glen, Thank you for taking the time to write such a positive review of our resort. We are so glad you enjoyed your stay at QT Port Douglas. This is exactly the experience we want our guests to enjoy. Please come back and visit us again soon! More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Wonderful friendly staff amazing Jamie Oliver style breakfast Modern clean rooms and fabulous cocktails and for the health conscious fresh juices pressed to order ! Huge Tropical pool and wet bar an added bonus .

Helpful?
1 Thank Nicolette B
Management response:

Thank you Nicolette for taking the time to write about your experience at QT Port Douglas. We are so glad you enjoyed it and we appreciate the feedback. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We purchased the 2 night stand package and was a perfect little break - was excellent value for money with 2 buffet breakfast and one dinner. We also got drinks on arrival and as was our honeymoon they delivered a bottle of champagne on ice to our room. Swim up bar and pool were great - shuttle into town easy... More 

Helpful?
1 Thank Rebecca L
Management response:

Hi Rebecca, Firstly, a big congratulations to you newlyweds. Thank you for taking the time to write a review of our resort. We are so glad you enjoyed your stay at QT Port Douglas. This is exactly the experience we want our guests to enjoy. Please come back and visit us again soon! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Estilo
Estilo
Cuisines: Bar, Australian, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more   less 

Additional Information about QT Port Douglas

Address: 87-109 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
Region: Australia > Queensland > Port Douglas
Price Range: ₹ 6,976 - ₹ 18,809 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — QT Port Douglas 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Rydges Sabaya Resort Port Douglas Hotel Port Douglas
Hotel Style:
#2 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#16 Luxury Hotel in Port Douglas
#22 Family Hotel in Port Douglas
#24 Romantic Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from QT Port Douglas staff and other travellers.
13 questions
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Melbourne
over a year ago
1 month ago
Melbourne, Australia
5 months ago
Los Angeles, California
6 months ago

See all questions (13)

Questions? Get answers from QT Port Douglas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are nice in our experience. They are clean well furnished.”
 of 5 bubbles Thevons1, 30 Nov 2016 | Read review
“For a 'pool view' room, try to get one in the unit slightly further back (The Mai Tai Wing)”
 of 5 bubbles 785ianm, 15 Nov 2016 | Read review
“Go for an apartment/villa”
 of 5 bubbles jll1976, 12 Nov 2016 | Read review
“You need a taxi to get into town and back. Do a deal and if you use the same taxi driver then they reduce the fare (Not expensive)”
  • Gardens
  • Apartment
  • Walk in shower
  • Bedroom
 of 5 bubbles N4531KMianm, 4 Nov 2016 | Read review
“Rooms away from lagoon pool quieter. Place has no lift so need to take stairs to upper rooms.”
 of 5 bubbles theharveyz, 2 Nov 2016 | Read review
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