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Oaks Lagoons

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Oaks Lagoons
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718 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Central Coast NSW
Reviewed 12 November 2015

We only arrived home yesterday 12/11/15 had a great trip. I would recommend the Oaks Lagoon to anyone we had a very pleasant stay the staff we encountered were polite and professional.The only thing I would change would be to book a 1 bedroom swim out instead of the studio we had this time,the only reason is not really enough...

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Helpful?
2Thank Janine C
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Janine for recommending us to readers of your Trip Advisor review. We appreciated you taking the time to submit how your stay with us went. If you are staying for a longer period of time and plan on chilling out around the resort a bit, then the apartment style is very much worth considering. Yet for many of our...

Melbourne, Australia
Reviewed 12 November 2015

During our first day stay, we asked if it were possible to upgrade for the additional 2 nights. Nothing was too much of a problem, it was easily done and we loved the upgrade and our entire stay! All the staff were happy, and helpful and the accommodation itself was great.

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Helpful?
2Thank caseykaroline
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Casey for staying with us. We appreciated your business and very pleased we were able to assist with the upgrade option you were after. It is also lovely to read the efforts of our staff to make you feel welcome being acknowledged and contributed to your having a lovely stay. We hope we will have the opportunity to have...

Reviewed 11 November 2015 via mobile

My family stayed here for five nights in a three bedroom swim up apartment If I had my time again I would purchase a two bedroom and request a roll away there is very little difference between a three and a two the are both the same size. It was expensive for what we got. For the price I would...

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Helpful?
2Thank Dcarpp
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for taking the time to submit a review on your experience at the Oaks Lagoons. There is very little difference between a 3 bedroom rate and the 2 bedroom once the cost of the extra person is added in for the fold out sofa. Port Douglas is a resort destination and whilst we are not a full service...

Frankston, Australia
Reviewed 28 October 2015

we had an amazing stay, the staff at Oaks Lagoons was very helpful with all bookings of all the outings and adventures we wanted to do. Special thank you to Sherrise in the reception, as she has made everything possible and so easy for us, (I hope I have not misspelled your name terribly wrong) . Thank you Sarka

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3Thank Sarka S
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks Sarka for recognising the wonderful assistance provided by Sherie at reception. It is great to read her recommendations for the trips you did worked out so well and contributed to your fabulous stay at the Oaks Lagoons. We hope you will have the opportunity to visit us again for another tropical adventure.

Reviewed 26 October 2015 via mobile

We were very happy with our stay at the Oaks Lagoon, very clean inside hotel room and out. Pool area was very clean also. Very close to the main strip, we stayed here for a wedding and found everything very close to each other. Def recommend this hotel.

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Helpful?
Thank Chickal
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks heaps for submitting a review, we value your feedback and it is encouraging to know our objectives are being achieved. Port Douglas is becoming increasingly popular as a destination not only for honeymoons, but for the wedding reception as well. What a great way to really celebrate such a special occasion with family and friends. We hope to have...

Melbourne, Australia
Reviewed 24 October 2015

mistakes in regard to our stay at the oaks was due to our own fault and the lack of research of the premises, place does not have a restaurant or a bar and is a fair distance from the main street of Port Douglas were the restaurants are located, it is close to four mile beach and does make an...

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Helpful?
2Thank victoria r
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Hi Victoria, yes research is always the key to having a wonderful holiday and notably this was your first stay in an apartment style resort. We pride ourselves on being a place for our guests to be able to relax, and as you noted our swim out hotel rooms or apartments are fabulous for that. Whilst we don’t have a...

Wollongong, Australia
Reviewed 24 October 2015

We have just returned from a week at the Oaks Lagoons in Port Douglas. Although this is our 4th trip to Port Douglas in 3 years this is our 1st time at the Oaks. We were in a 1 bed swimout (room 032A) and it was a great room. It had the afternoon sun on the balcony and it was...

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Helpful?
1Thank BJFowler
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thankyou for leaving such an informative review for people to read. We are pleased you enjoyed your 3rd visit to Port Douglas, by now you will certainly be having some favourite restaurants and places to visit. I do note that the Microwave in the apartment Kitchen is actually a convection/ microwave oven and does a fabulous roast. Kitchens are equipped...

Reviewed 23 October 2015 via mobile

We stayed for a week in a 2 bedroom unit.The staff (Sherie) is very helpful and friendly,room is spotless,love the king size bed and full kitchen,plus swimming pool and BBQ facility. Really enjoyed our time there.

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Helpful?
1Thank Nina N
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for recognising the wonderful service provided by Sherie at reception and our housekeeping team. Fabulous to read you had an enjoyable holiday with us and that the resort suited your needs. We hope you will visit us again for your next escape to the tropics.

Melbourne, Australia
Reviewed 23 October 2015 via mobile

We had a great family holiday here. Very happy and will definitely be back again. The staff were very friendly and helpful and the facilities were fantastic. We had a beautiful deluxe apartment and loved getting into the spa in our balcony every night. My kids loved the pools! Close walk to the beach and only 6 mins to Port...

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Helpful?
1Thank vale2528
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thanks for staying with us guys. We appreciated your business and very pleased to read you had a wonderful time. Just to be clear for other readers of your review, we are 6 mins by car or the local shuttle to the main street. By bicycle which you can hire it is about 15 minutes. Hope you had a great...

Sydney, Australia
Reviewed 21 October 2015

We stayed here in September 2015. The room was spotless and well enough equipped to live there. Then the balcony. A shaded area with a table and plenty of living space then a pool fence giving access straight into one of the 6 pools. Awesome check in staff, ample parking and the weather in Port Douglas late September was perfect....

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1Thank garycM53XH
LagoonsHM, Manager at Oaks Lagoons, responded to this review

September is a great time to visit the tropical north, and by the looks of it you got the opportunity to soak up some sun after a pretty chiller winter this year. The swim out room patios are an excellent living space and with your own private deck in front of your room, it makes being by the pool just...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 

Additional Information about Oaks Lagoons

Address: 2 Langley Rd, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: ₹ 4,906 - ₹ 9,745 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#12 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Lagoons staff and other travellers.
7 questions
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Questions? Get answers from Oaks Lagoons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Air- conditioned and very comfortable”
 of 5 bubbles robertcharlesi, 15 Feb 2017 | Read review
“The two bedroom deluxe was excellent. The swim-outs looked cool but we were happy with what we got.”
 of 5 bubbles kotch62, 29 Jan 2017 | Read review
“no tips, we had two rooms and both were good”
 of 5 bubbles debbiefipad, 29 Jan 2017 | Read review
“Your choice ground units had complete pool access - the other floors had spas..”
 of 5 bubbles helenr966, 25 Jan 2017 | Read review
“bottom floor with swim out”
 of 5 bubbles kathymL8800GZ, 22 Jan 2017 | Read review
5 of 5