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Traveller (290)
Room & Suite (87)
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Overview
  • Excellent39%
  • Very good41%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“sunny side”(32 reviews)
“ramada hotel”(11 reviews)
“swimout room”(19 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4 Star Hotel
All hotel details
Offers from Oaks Lagoons
Offers & Announcements: 15% off + FREE INTERNET
Hotel deals
Offers from Oaks Lagoons
Offers & Announcements: 15% off + FREE INTERNET
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
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969 results
Traveller rating
378
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All reviewssunny sideramada hotelswimout roombbq areabedroom swim out apartmentshuttle busown transportplunge poolreception staffbbq facilitieshire carspa roomper dayair conbeach shackfull kitchenshort drive
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1 - 5 of 969 reviews
Reviewed 2 days ago

Our stay was very satisfying with helpful staff and overall cleanliness of our rooms was above par, I would definitely recommend to friends and family to stay at the oaks. The only negative comments I would give is that it was an inconvenience that I...More

Review collected in partnership with this hotel
Thank waino11
Response from LagoonsHM, Manager at Oaks LagoonsResponded yesterday

Thank you for you kind review particularly in light of the clerical issue where the payment from the website did not come through to us prior to your arrival. I have your comments about the cleaning of the room to the room attendant concerned and...More

Hotel's Favourite
Reviewed 11 December 2017

This is not my first stay at Oaks Lagoons. I attended a conference in Port Douglas back in March and stayed at this lovely resort - but had no time to chill out and relax, so I made a plan to return for a few...More

1  Thank Vincent C
Response from LagoonsHM, Front Office Manager at Oaks LagoonsResponded 15 December 2017

Wow! Thank you Vincent for sharing your fantastic feedback. We love hearing that our guests have had relaxing and enjoyable stay. How great are the swim out rooms?! Slipping into the pool straight from your own patio definitely ensures plenty of swimming and relaxing during...More

Reviewed 3 days ago

Oaks Lagoons is such a hidden gem, fantastic apartments and wonderful staff. The swim out pools are an added bonus. I actually liked that fact that we only had to ask if we needed any local advice, other wise you are left in peace :-)More

Review collected in partnership with this hotel
Thank kezmac2018
Response from LagoonsHM, Manager at Oaks LagoonsResponded yesterday

Congratulations on finding our hidden gem! Great holiday locations are hard to find, particularly ones that suit the whole family. We love showing our little part of paradise to all who stay and love sharing our recommendation to guests staying with us. Your solitude is...More

Reviewed 4 days ago

Oaks Lagoon is the perfect spot to relax in. Oaks Lagoon is located 5minute drive to Port Douglas cafes, restaurants and local Marinas, and is a perfect place to chill in the pool right at your feet. Loved it!More

Review collected in partnership with this hotel
Thank Julie L
Response from LagoonsHM, Manager at Oaks LagoonsResponded yesterday

Thank you for such a beautiful review Julie. We are delighted your time in Port Douglas was fabulous and your accommodation with us worked out so well for you. WE hope on your next visit to Port Douglas we may be able to look after...More

Reviewed 5 days ago

Welcoming check in from trainee receptionist, we mentioned it was our honeymoon and we hoped for a lovely apartment but we were a little disappointed we didn’t get a swim out room or one with a hot tub. Apartment tired looking (080a) extractor broken and...More

Thank w00dy1961
Response from LagoonsHM, Front Office Manager at Oaks LagoonsResponded yesterday

We are so sorry to hear that you did not enjoy your stay with us. Oaks Lagoons is a self-contained style of accommodation. Our apartment guests can enjoy a little home away from home with fully equipped kitchen & laundry facilities. We have several styles...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free Internet
Spa
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 89 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Port Douglas
#17 Family Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Port Douglas
#17 Family Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (290)
Room & Suite (87)
Pool & Beach (82)
Dining (11)
Questions & Answers
Ask a question
Jayde16
14 February 2018|
AnswerShow all 2 answers
Response from LagoonsHM | Property representative |
Hi, Yes we have new mattresses and bases in all the rooms and most have toppers as well. Call me directly and I will ensure you have a room that does have a topper as well. Regards, Murray Hotel Manager
0
Votes
Kerry H
6 January 2018|
AnswerShow all 4 answers
Response from LagoonsHM | Property representative |
Hi, Yes we do have pool towels on all rooms.
0
Votes
Srl86
25 October 2017|
AnswerShow all 4 answers
Response from LagoonsHM | Property representative |
Hi Our pools vary in depth from 1.2m to 1.8m. No shallow toddlers pools available. Have seen some regular guests bring a small blow up toddlers pool and put that on their patio and bucket some of the pool water in.
0
Votes
Room Tips
"Spend a couple of extra bucks for the swim up rooms."
Read review
"Check out their website for deals."
Read review
"Apartment room as there is no restaurant, they do have excellent barbecue areas."
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"ground floor rooms can access pool direct from their patio. upstairs rooms have a hot tub on their balcony"
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