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Pullman Port Douglas Sea Temple Resort & Spa

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Traveller (986)
Room & Suite (403)
Pool & Beach (224)
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Overview
  • Excellent56%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool bar”(176 reviews)
“aqua restaurant”(45 reviews)
“golf view”(18 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,858)
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Traveller rating
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Show reviews that mention
All reviewspool baraqua restaurantgolf viewbedroom penthouserooftop terracehuge poolshuttle busamazing poolprivate plunge poolfull kitchenbuffet breakfastpalm covemain pooldirect accessbeach accessour honeymoonhire car
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531 - 535 of 1,824 reviews
Reviewed 3 May 2016

Slightly rocky start when we checked in - David was not that welcoming, didn't tell us much, and we ended up in a not-so-nice room. Not what we had hoped for anyway. Sitting down at the pool, I decided to try and do something about...More

Thank itsBG
Response from accor h, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 20 May 2016

Dear BrianRGardner - thankyou for your review. It is disappointing to hear that you felt unwelcome on arrival, this is generally not the feedback we receive regarding our Front Office Manager, David, so I do apologise that you felt this way. I also apologise that...More

Reviewed 3 May 2016

My studio room was located at the back of the resort and had a very poor outlook. Upon checking in, I found that the resort was almost in the next suburb from Port Douglas and it was an hour walk into the township. Fortunately my...More

Thank Leanne J
Response from accor h, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 5 May 2016

Thankyu for your review Leanne J, we are sorry that you were disappointed with the location of our resort but are glad to hear that your agent was able to locate another property better suited to your needs. We hope you enjoyed your stay there.

Reviewed 3 May 2016

After travelling around Asia Pacific for work I am always astounded by the service given in South East Asia and the Pacific Islands. The Pullman Port Douglas is a great facility with nice spacious rooms and a great pool. On our first night we decided...More

Review collected in partnership with Pullmanhotels.com
Thank rhysbitt
Response from accor h, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 5 May 2016

Dear rhysbitt, thankyou for your feedback. Please allow me to express our sincerest apologies regarding your recent stay with us. It is extremely disappointing to hear about your experience in AQUA Restaurant and as such we will investigate this. Your views on 'Australian service' are...More

Reviewed 2 May 2016

We recently had four nights at the Pullman Port Douglas, initially we had a few issues but these were rectified efficiently and professionally and in a friendly manner quickly. The front office staff are to be commended in the way they greet and meet incoming...More

Review collected in partnership with Accorhotels.com
Thank karinmichael2015
Response from accor h, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 3 May 2016

Thankyou for your review karinmichael2015. We're delighted that you enjoyed your stay with us and look forward to welcoming your son this weekend! We hope that we get to welcome you back again soon!

Reviewed 30 April 2016 via mobile

Took my partner here for his birthday. We were delighted with a complimentary bottle of bubbly wine. Beautiful resort. Lovely pool. We stayed in the Spa room. Very spacious room and spa. Reasonable price. Friendly staff. The resort is located approx 7 minute drive from...More

Thank ree625
Response from accor h, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & SpaResponded 3 May 2016

Thankyou for your review ree625. You're partner is very lucky (he owes you a birthday treat now!) and we're thrilled that you were able to celebrate at the Pullman.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Beachfront
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 139 - US$ 455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#9 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 139 - US$ 455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Port Douglas
#5 Spa Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#9 Family Hotel in Port Douglas
#14 Romantic Hotel in Port Douglas
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (986)
Room & Suite (403)
Pool & Beach (224)
Dining (61)
Amenities (13)
Family and Play Areas (6)
Questions & Answers
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Charlieblun
12 March 2018|
Answer
Response from Mark M | Property representative |
Hi Charlieblun - is there any particular information I can provide you on the Studio Rooms?
0
Votes
livvie6
25 February 2018|
AnswerShow all 4 answers
Response from Mark M | Property representative |
Hi livvie6 - yes absolutely the 2 swim out apartments can accomodate 5 adults.
0
Votes
JulzVegas
9 February 2018|
Answer
Response from TravelWithJen | Reviewed this property |
I would contact the hotel direct, they are very helpful. I had questions before my arrival that they gladly assisted me with.
1
Vote
Room Tips
"Choose one with washer/dryer, and full kitchen."
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"Swim out room"
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"swim out room"
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"If you want quiet - ask for a view of the golf course. If you want pool - well ...."
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