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Reef Resort Port Douglas by Rydges

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Reef Resort Port Douglas by Rydges
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626 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Skegness, United Kingdom
Reviewed 1 week ago

We stayed for 4 nights. Our apartment was a one-bedroom house with well equipped kitchen/diner, laundry and shower/toilet downstairs, bedroom and shower/toilet upstairs. The resort was clean, tidy and attractive. The pool area exceeded expectations.

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Helpful?
Thank cameron_iain
Traralgon, Australia
Reviewed 2 weeks ago

Good family accommodation. Spacious 2 bedroom self contained apartment. 3-4 different pools which the kids loved exploring including some with tunnels and spa's inside caves which they loved. Hot breakfast was included in the room rate which was a bonus. Location was only a 2min drive down the street to all attractions, tours and entertainment and shopping. Remember self contained...

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Helpful?
Thank Pyroay
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Dear Pyroay, Thank you for your review and great feedback. Our pools are very popular with the kids, especially the tunnels! We are currently investigating Wi-Fi options and will hopefully being offering this service to all villas before long. Watch this space! Kindest regards The team @ Reef Resort.

Penola, Australia
Reviewed 4 weeks ago

We stayed in unit 22 which is a central, three bedroomed two storey villa for 13 nights. It was beautiful and had everything that you could possibly want. It had a microwave, fridge, tv, dishwasher, air conditioning and fans. We loved the lagoon swimming pools/spas. Very clean and well kept. You are really renting a house so need to be...

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Helpful?
1Thank LucyJean61
Cairns, Australia
Reviewed 14 February 2017

Had some family from NSW come up (We live in Cairns) thought we would have a nice weekend at port douglas, found your resort on the internet and thought it looked amazing, Upon arriving we walked into reception/restaurant and it was under reconstruction, there was like 5 tables in there you couldnt see out windows as it was all tarped...

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4Thank Jess1608
Melbourne
Reviewed 8 February 2017

A group of us stayed here. Was a bit concerned after reading some of the reviews yet nothing at all to worry about. We had a lovely 2 bedroom apartment which was spacious and had everything you need. Yes the rooms are a bit out dated and could do with a make over and the garden outside our lounge was...

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Helpful?
1Thank rh0des
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Dear rhOdes, What awesome feedback! Thank you for your review and wonderful words about our staff, they all work hard in these hot conditions! It's fab to hear you'll be back - be sure to drop us a line and we can sign you up for our PGR membership! Kindest Regards The Team at Reef Resort

Wollongong, Australia
Reviewed 29 January 2017

We stayed here in Jan 2017. As we had little desire to spend much time in the room or the resort I chose this one over other resorts as it was quite cheaply priced for that time of year and had all the basic necessities. We stated in a two bedroom apartment. neat and clean but only partly renovated. The...

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Helpful?
1Thank jatss2017
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Thanks jatss2017 for your review! Its great to hear you explored the region and enjoyed your time in Port Douglas. We will be upgrading the internals of the villas in the coming months, currently our restaurant is being refurbished and extended to include a larger buffet breakfast area, more space to offer a larger variety of produce. We hope we...

Sydney, Australia
Reviewed 25 January 2017

Great location, but the hotel needs a revamp. Rooms were large and well equipped, beds were not comfortable at all, it was like sleeping on foam mattresses. Staff who worked during the week very knowledgeable and helpful, weekends another story. They also need to spice up breakfast menu, same food every day on offer for buffet breakfast.

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Helpful?
1Thank BPRSYD
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Thank you BPRSYD for your feedback and comments. We are always working to improve our product and we will take your comments regarding our beds, breakfast and staff on board. Kindest Regards

Darwin, Australia
Reviewed 21 January 2017 via mobile

A great location, a nice setting, with very nice, practical accomodation with room to move. Close to the Main Street of Port Douglas by car, and very close to the Golf Course. Service was faultless, I will be back.

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Helpful?
1Thank Tony W
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

We look forward to welcoming you back! Many thanks for your review, Warmest regards, The Reef Resort team

Nhulunbuy, Australia
Reviewed 21 January 2017

From the moment I went to check in I was disappointed in this place. You check in at the bar - bar staff busy and have to wait for someone to realise you are there (went to reception a couple of times during our stay and there was never staff there - they were in an office off to the...

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Helpful?
2Thank Annette C
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Annette C, Many Thanks for your review and comments. We appreciate waiting for attention at reception is not acceptable and we are changing our layout so this is no longer an issue. We do provide a mixture of fresh and preserved fruit on breakfast. This is available every morning. Our restaurant is undergoing a refurb in Feb/Mar and this...

Perth, Australia
Reviewed 19 January 2017

Booked the Reef Resort as a holiday with the family. the resort is well layed out and good value for money, but its looking a bit tired and in need of an update. Staff are great, real asset. For those that have no choice but to work a few hours over the holiday you wont be able to here. there...

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Helpful?
1Thank Justin V
RRPDOM, Front Office Manager at Reef Resort Port Douglas by Rydges, responded to this review

Hi Justin V, Thanks you for your review! We have taken your points regarding comms on board and are working with our stake holders to come up with improvements in this area. Its disappointing you still had to work over the holidays - but we do understand this is an area we must improve upon and are looking at option...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Reef Resort Port Douglas by Rydges offers two storey 1, 2 and 3 bedroom villas each with a kitchen, laundry, separate lounge and dining areas, TV/DVD player and balcony or patio in over 110 square metres of living. Set on 15 acres of lush tropical gardens offering plenty of room to spread out and enjoy the facilities which include 2 large lagoon-style pools, 1 leisure pool, a children's pool, children's playground, gymnasium, 25m lap pool, tennis courts and a family BBQ area. ... more   less 

Additional Information about Reef Resort Port Douglas by Rydges

Address: 121 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rendezvous Reef Resort Port Douglas)
Region: Australia > Queensland > Port Douglas
Price Range: ₹ 8,231 - ₹ 37,262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Resort Port Douglas by Rydges 4*
Number of rooms: 98
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Also Known As:
Rendezvous Reef Resort Port Douglas Hotel Port Douglas
Rendezvous Reef Port Douglas
Rendezvous Reef Hotel Port Douglas
Hotel Style:
#14 Top resorts Hotel in Port Douglas
#24 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Reef Resort Port Douglas by Rydges staff and other travellers.
8 questions
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Blue Mountains, Australia
7 months ago
Auckland Region, New Zealand
over a year ago

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Questions? Get answers from Reef Resort Port Douglas by Rydges staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 22 was just out the front of the main building close to the main lagoon pool.”
 of 5 bubbles LucyJean61, 27 Feb 2017 | Read review
“request a room near a pool as very lasrge complex if you dont like walking far.”
 of 5 bubbles jatss2017, 29 Jan 2017 | Read review
“If you need internet research your room and BYO options”
 of 5 bubbles 551justinv, 18 Jan 2017 | Read review
“ask for room away from the main pool if you want quietness an dpeace”
 of 5 bubbles 1346kzar, 8 Jan 2017 | Read review
“Staff honoured my request for central unit and 106 was excellent!”
 of 5 bubbles klbarnar, 28 Dec 2016 | Read review
5 of 5