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Sheraton Mirage Port Douglas Resort

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Sheraton Mirage Port Douglas Resort
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114 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Beaverton, Oregon
Reviewed 6 days ago NEWvia mobile

We expected a great place and it did not disappoint. We enjoyed the pool and lagoons. We took a trip to GBR and the Daintree. Rooms are newly decorated and nice. It wasn't crowded when we were there. It was very serene. We had a room facing the lagoon one story up. It's a big place, but a pleasant stroll...

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1Thank plezzka L
Agra
Reviewed 1 week ago NEW

the hotel is good . rooms are good too. seemed the hotel is newly renovated. there are a lot of swimming pools in the hotel, its like pools all around the hotel or rather RESORT . my only concern with the hotel was that the staff seemed a bit uptight all the time. there were pool towel tokens given to...

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1Thank Kshitiz S
Reviewed 1 week ago NEW

The hotel was simply perfect. Nicely sized, very clean room. Impressive pool and lounge (sun) areas made is easy to relax. Right on 4-mile beach and very close to town which made it easy to get everywhere. Staff was extremely polite and very helpful. If we are lucky enough to make it back to Port Douglas, we would not even...

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1Thank kyle b
Reviewed 1 week ago NEWvia mobile

We extended our stay in PD due to medical reasons. We had been staying at the Pullman Sea Temple resort in one of their private villas booked through Seascape travel and both my partner and I fell ill. As soon as we arrived at the Sheraton Mirage the staff made our stay as comfortable as possible :) Kim on reception...

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1Thank Richie K
Gold Coast, Australia
Reviewed 1 week ago

My wife and I spent a week at Port Douglas, staying at the Sheraton Mirage. Great room loved the lagoon view upgrade. Huge room with great amenities. The staff were excellent and generally went that little bit further. Breakfasts were good with special thanks to the egg chief & the pastry chef. Perhaps including berister coffee would be a nice...

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1Thank Chris H
Reviewed 1 week ago via mobile

We had a swim out room which was lovely. It is a refurbished room and very comfortable. All the resort staff are lovely. We played golf and enjoyed that although the course was a little dry but that's because they need rain desperately. I would definitely come back

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1Thank Lesleyait
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Lesleyalt Thank you for sharing your comments following your recent stay at Sheraton Mirage Port Douglas Resort. It is always pleasing to receive such feedback with positive reviews. Kind Regards, Steve Molnar General Manager.

Sydney, Australia
Reviewed 1 week ago

A beautiful newly refurbished resort (although villas are privately owned so in original condition) - nice common areas and lovely gardens - however level of basic customer service is lacking. No bar open at 10 pm in entire resort and very little choice for lunch - F&B definiately needs improvement - although we were there on off season so hopefully...

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1Thank Karen L
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear KarenL Thank you for taking the time to share your review. Your feedback is valuable as this assists us to know where we have done well or may improve on for our guests and your comments will be shared accordingly. We do hope to welcome you back again when next in Port Douglas. Kind Regards, Steve Molnar General Manager

Karuah, Australia
Reviewed 2 weeks ago

Husband and I stayed at the Sheraton Mirage for 7 nights in November 2016, the deal through a holiday agent included airfares, upgraded room and $500 voucher to spend on food and drinks at the resort not including room service.The town of Port Douglas is around 20 minutes away by a small bus which calls every half hour or so...

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Thank L1454SZjulie
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear L1454SZjuile Thank you for posting feedback following your recent stay. It is disappointing to know that your stay did not meet with expectations on this occasion as guest satisfaction is important to us. We hope to welcome you back to experience the resort again and please do contact me prior so I may ensure your next stay exceeds your...

Juliandorp
Reviewed 2 weeks ago via mobile

Big resort, clean modern rooms, very nice pools. Right at the beach. But swimming in the sea is not really advised due to crocodiles. It's a bit far from Port Douglas to walk ( 4 km) and at night be aware that there are snakes and crocodiles around. There are shuttle busses that go every 10 minutes. The cost about...

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1Thank Suzan B
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Hi Suzan B, Thank you for taking the time to post your feedback following your stay. Your comments on the newly transformed guestrooms and Lagoons pools are most welcome. We hope to welcome you back again when next in the region. Kind Regards, Steve Molnar General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

Returned to SMPD to celebrate our ten year wedding anniversary. We were married in the chapel by the sea 10 years ago surrounded by our close family and friends. We have returned on a couple of occasions over the years however this time delighted with the renovations that have been undertaken at the resort. The renovations were long overdue and...

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Thank Kimberleyau
Steve M, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review

Dear Kimberleyau, Thank you for posting a review following your recent visit for your anniversary celebration. We are delighted you enjoyed your stay and looking forward to welcoming you back soon. Kind regards, Steve Molnar General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Tropical North Queensland and the nearby world famous Great Barrier Reef and Daintree Rainforest from the luxury beachfront Sheraton Mirage Port Douglas Resort. Located on Four Mile Beach and surrounded by 130 hectares of tropical gardens, an 18 Hole Golf course and sparkling saltwater lagoon pools, guests can enjoy luxurious accommodation and recreation facilities. Starwood Preferred Guest(R) Members receive complimentary in room internet and special dining discounts when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Mirage Port Douglas Resort

Address: Port Douglas Road, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: ₹ 10,148 - ₹ 27,925 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mirage Port Douglas Resort 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Port Douglas
Port Douglas Sheraton
Hotel Style:
#5 Business Hotel in Port Douglas
#8 On the Beach Hotel in Port Douglas
#9 Spa Hotel in Port Douglas
#21 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mirage Port Douglas Resort staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Mirage Port Douglas Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the 'swim out rooms' on floor 1. Very cool.”
 of 5 bubbles W4528EQkyleb, 1 Dec 2016 | Read review
“Lagoon room facing the beach and main pool we had a room on the 3rd floor”
 of 5 bubbles O5621JPchrish, 1 Dec 2016 | Read review
“Go for newly refurbished rooms - the ones with direct access to pool look great!”
 of 5 bubbles KarenL246, 26 Nov 2016 | Read review
“all good rooms some rooms you can swim to.”
 of 5 bubbles L1454SZjulie, 23 Nov 2016 | Read review
“Almost all rooms overlook the pool/s.”
 of 5 bubbles misstuesday53, 20 Nov 2016 | Read review
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