We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Grand Mirage Resort, Port Douglas

Visit hotel website
Traveller (651)
Room & Suite (109)
Video
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct.
Read more
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Pool
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Shuttle Bus Service
Tennis Court
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
782Reviews
777Photos
57Q+A
100Room tips
Traveller rating
  • 392
  • 223
  • 94
  • 35
  • 38
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
+2
This resort was absolutely beautiful for our recent stay in Port Douglas. It was recommended to us by a friend and it lived up to all of his praise. The hotel rooms were spacious and comfortable, the only downside was the bathrooms left much to be desired in terms of privacy—a
Read more
The Sheraton resort was the best holiday we’ve ever had as a family. We stayed for four nights with two kids 6 and 9. Our room was absolutely beautiful, with a stunning view over the pool and gardens; and enough room for a family. The staff... words cannot explain the service
Read more
+3
In Port Douglas , Shereton Grand Mirage has the most beautiful property along the beach. The property is beautifully maintained and the staff so courteous. We enjoyed the stay here , the swimming pools, dining places and the rooms are very well appointed. The staff most
Read more
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port Douglas
Responded 2 days ago
Dear 591dileepn, Thank you for taking the time to share the feedback of your stay with us here at the Sheraton Grand Mirage Resort Port Douglas. It is always pleasing to receive such positive feedback and we value your recommendation. We hope you will come back and visit us again in the future. Warm regards, Steve Molnar General Manager
Read more
We really enjoyed our 4 night stay at this hotel. The property was beautifully kept and felt tropical. The staff was friendly and the restaurant food was very good. Our room was a perfect size with all the amenities we needed. I loved the view from our room of the pools that
Read more
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port Douglas
Responded 2 days ago
Dear Scotudy, Thank you for your positive comments on Sheraton Grand Mirage Resort Port Douglas. Early morning walks on Four Mile Beach certainly is a perfect way to begin your day up here in the tropics. We hope you will come back and stay with us in the future, and enjoy a few more of those great earling morning starts. Kind regards, Steve Molnar General Manager
Read more
This was an amazing hotel at a great property just by the beach. During the peiod we visited the beach was closed for safety reasons but the huge saltwater pools (9 of them altogether) was compensating for this. There is great poolside beach sunbeds and the vailability was
Read more
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port Douglas
Responded 2 days ago
Dear tessto2018, Thank you for taking the time to share your experience on the Sheraton Grand Mirage Resort Port Douglas. We are glad that you enjoyed using the facilities while you were staying with us. It is always pleasing to receive positive feedback and reviews on our team members at the Resort. We're glad that you were made comfortable on arrival via our Front Desk Team who provided you with an interconnecting room upgrade, enhancing your stay over your Christmas abroad. Thank you again for your review and recommendation. We look forward to welcoming you again in the future when you return to Port Douglas. Kind regards, Steve Molnar General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Lagoon Access (next to Main Walkway)
Photo provided by managementSheraton Grand Mirage Resort, Port Douglas
Guest room
PreviousNext
12345622
Any of the Lagoon connected rooms i.e. the rooms with direct entry to the Lagoon pools. Our room did not have a pool ladder but it still had a little outdoor deck area that would suffice for what you are suggesting.
0 votes
Show all answers
Dear MsBozone, Thanks for reaching out. Our standard voltage system is 230V 50Hz here in Australia. Should you wish to use an appliance that is 110/120 US voltage, you will need to bring a step down transformer to accommodate this. We do have adaptors here with our Front Office Team, but we do not have voltage converters. I hope this has helped answer your question and we look forward to welcoming you. Kind regards, Steve Molnar General Manager
0 votes
Show all answers
Hi Is there a day spa at this hotel?
Hi trixi28, We have a fantastic spa that is not on site here at the Resort but at Niramaya of which we provide a door-to-door service for. They collect you from our lobby with and deliver you to their beautiful location and have some wonderful treatments. You can view these treatments and further information on their website. Warm regards, Steve Molnar General Manager
0 votes
Show all answers
Hi Chris S, Our Suite Rooms have separate space from the main bedroom which you can set up a travel cot within. We also have 2, 3 and 4 bedroom villas available which are all fully self-contained. Otherwise, our standard guest rooms are 42sqm or we have Mirage Studio Suite, Lagoon Studio Suites and Lagoon Edge Studio Suites which are 52sqm and perhaps a little larger if you wished to choose to be all within the one room. Warm regards, Steve Molnar General Manager
0 votes
The hotel is very nice. But I did find the front desk staff not very helpful. The breakfast there is fabulous and if u have a car then getting into town for lunch or dinner is a good idea. Lots more choices in town. The pools are fabulous and the beach access is wonderful. If u can get a lagoon side room that u access the pool directly from your room that is a nice added bonus. Just remember the pools are not heated. Hope u have a great vacation.
0 votes
Show all answers
PreviousNext
12345612
"A room with direct access to the pool."
"get a view"
"Don’t get a room on the south side if it is raining."
"I wish I got a pool access room"
"Ask for a room with pool access not pool view"
PreviousNext
12345620
PRICE RANGE
US$ 177 - US$ 375 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton mirage port douglas hotel port douglassheraton port douglasport douglas sheraton
FORMERLY KNOWN AS
Sheraton Mirage Port Douglas Resort
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
295
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing