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Jazz Cairns Backpackers

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42 Reviews from our TripAdvisor Community

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Showing 35: English reviews
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Reviewed 4 days ago NEW

I stayed here for 2 nights and I didn't get proper sleep both nights. It's very loud at night and the floor light shines into the room but you can't do anything against it due to the window above the door. Bathroom door was pretty loose and super annoying how shower, sink and toilet are one room so when someone...

Thank christinamo23
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Christina, Damn, sorry to hear there were a few issues with your stay. We are looking into them and hope we can welcome you back soon to see how it's improved. Thanks for the great feedback.

Oslo, Norway
Reviewed 1 week ago via mobile

Very small, quite and simple. Staff is super nice and the rooms are clean and big. We stayed in a 8 bed female dorm. Wifi works all over the hostel and it's really fast:)) You get your own bathroom in the dorm, laundry room,extra bathrooms and fridges. The kitchen is the only thing that drags it down from a five...

Thank jennysoerensen
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Jenny, Thanks for the review, we thought you were super nice too. Sorry to hear about the kitchen. We are looking into this now. Thanks again for the review.

Pittsburg, California
Reviewed 2 weeks ago

We stayed in Jazz Cairns hostel for about a week, in a 6 person room, but sharing a bathroom with another room, so there was a total of 12 people using one shower and toilet, and that was a bit rough. The hostel has a really great location, right on the esplanade/ board walk. Check in was easy and the...

Thank Krista P
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Krista, Thanks for your feedback. So the 12 bed dorm you have described is our cheapest room and we only have one. Our reception team are always happy to help and see if there is a different room type you may find more comfy. Glad air con and showers made your stay nice. Thanks again for the feedback!

A TripAdvisor Member
2 reviews
Reviewed 5 weeks ago via mobile

Let me start by saying, the rating is purely based on what we were expecting from this hostel - it's a basic hostel that is clean with friendly staff. It's a place to sleep and it's located on the esplanade (2min from a beach and a pool). It had free wifi which was fantastic as well! We gave it a...

Thank A TripAdvisor Member
London, United Kingdom
Reviewed 7 February 2017 via mobile

Good points Really friendly staff , friendliest we have met along the East coast always happy to help. Wifi is free and works! Air con Good location Bad points Kitchen is tiny only 4 Hobbs and is quite dirty in the evenings I know it gets cleaned in the morning by lunch it's dirty again. Tv didn't work the whole...

Thank calg93
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Cal, So it's good to hear that you enjoyed your stay. However, I will private message you our e-mail and it would be great to get some feedback on how and when this incident occurred as I haven't been able to find any details of it. Thanks again for the feedback.

Colne, United Kingdom
Reviewed 15 November 2016 via mobile

Jazz cairns is a decent hostel and very central in cairns! Perfect hub for booking and planning your other trips from. We stayed in a private room of which was clean and comfortable the shared bathroom is basic, typical of any hostel but is nice enough. The wifi is only available in the communal kitchen area and by the smoking...

1Thank stevie650
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Stevie, Thanks for sharing your thoughts on Jazz Cairns. Given that we are charging from $22 per person per night, we can't really put on many free activities beyond what our awesome travel desk has on offer. Great to hear you found us the perfect hub though.

Reviewed 15 November 2016 via mobile

Basic hostel in private double room. Kitchen has all you need and plenty of space. Not the best atmosphere but fine for couples. Location is great, right on the esplanade and pool. We were not the biggest fan of Cairns, but great place to base to get to cape tribulation, reef and Daintree.

1Thank Katy W
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Katy, Thanks for the feedback. The lagoon is pretty nice. Sorry to hear you didn't like Cairns as a destination, on your next trip we will be sure to highlight a few of our favorite places for you. Happy travels!

Leicester, United Kingdom
Reviewed 12 November 2016 via mobile

Stayed at Jazz for a total of 5 nights. Fantastic location on the esplanade and close to everything. Staff on reception were helpful and efficient. Was quite surprised at the lack of rules plastered all over the hostel which was quite nice I.e. No messages about alcohol in rooms, bringing friends into the building, noise after a certain time etc....

1Thank chloe w
Jonathan L, Guest Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Chloe, Wow, thanks for taking the time to leave such great feedback. We have already organised a new set of pots and pans for the kitchen, so we should be all set for your next stay. We're so happy that you enjoyed your laid back stay at Jazz. Happy travels.

London, United Kingdom
Reviewed 3 November 2016 via mobile

I stayed here with my boyfriend in a dorm room and a private room for one night, for our entire trip to Cairns and it was exactly what we wanted. Beds are comfy and clean, people and staff are friendly, hostel has all the facilities you need such as air con, wifi and laundry. The Thai lady who cleans is...

Thank scaura
Jonathan L, Public Relations Manager at Jazz Cairns Backpackers, responded to this review

Hi Scaura, Thanks for the kind review. The team were all very excited to hear that you had exactly what you wanted. We have also recently gotten in a new batch of mugs and plates, so we are all ready for your next visit. Thanks again!

Trollhattan, Sweden
Reviewed 2 November 2016

This Hostel was clean and the cleaning staff were always nice and polite. i couldn't say the same about the reception staff tho unfortunately. and the opening times for the reception are really strange. you never know when and if it will be open. no common area other then the kitchen where the room it self is really big and...

Thank elian461
Jonathan L, Director of Sales at Jazz Cairns Backpackers, responded to this review

Hi Elian, Thanks for the feedback. Sorry to hear you were a little confused about reception, we will look into this for you. Hopefully we can welcome you back and make a new impression. Thanks again and happy travels!

13 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Room/Suite (6)
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Self-Serve Laundry
Official Description (provided by the hotel)
Jazz Cairns is a hostel offering comfort and world leading value in the heart of Cairns. Located only steps away from the best attractions in Cairns including the Lagoon, night market, the Woolshed and tour and cruise terminal, we offer a fun and energetic experience. We are open 24 hours, to allow free spirited travellers the chance to lounge around enjoying their fellow backpackers or crossing the road and soaking up the sights of Cairns. ... more   less 

Additional Information about Jazz Cairns Backpackers

Address: 93 Esplanade, Cairns, Queensland 4870, Australia (Formerly Nomads Esplanade)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 858 - ₹ 2,674 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jazz Cairns Backpackers 2*
Number of rooms: 99
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Questions & Answers

Questions? Get answers from Jazz Cairns Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in upstairs room for free wifi . Downstairs room do not have the free wifi and are very noisy with smoking area near by”
 of 5 bubbles frefoberjo, 13 Sep 2016 | Read review
“private rooms are cheap.”
 of 5 bubbles juanito1111, 4 Jan 2016 | Read review
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