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Cairns Harbour Lights

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Overview
  • Excellent36%
  • Very good40%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (825)
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All reviewsone bedroom apartmentgreat locationrestaurants downstairstour boatswasher dryerhilton hoteloverlooking the watertrinity inletgreat apartmentshort walkreef terminalthe great barrier reeflarge balconyliving areawithin easy walking distanceself containedfull kitchen
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221 - 225 of 784 reviews
Reviewed 7 March 2016

They changed me to a waterfront room when the room I booked was late being vacated, this was good customer service, the staff at the desk were great! Warren was such a nice man and especially Robyn who went those extra few yards to help...More

1  Thank jamesarchitect
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 11 March 2016

Dear James, Thank you for taking the time to share your experience. I will certainly pass this positive feedback on to Warren and Robyn. We look forward to welcome you back, Kind Regards, Adriette

Reviewed 5 March 2016

The tall skinny lady on staff has a personality issue , is very rude and seems to be on a power trip to say the least. Completely SOULLESS!! Great location but bad service don't expect much!!! Same goes for the Boat Shed as you venture...More

1  Thank Kylie S
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 7 March 2016

Dear Kylie, Thank you for your feedback and I am sorry to hear that your interaction with the staff was not pleasant. This is certainly not feedback we are used to receive. I am having trouble pin pointing who you are referring to, as the...More

Reviewed 4 March 2016

Harbour Lights is very well located on the Esplanade near the casino and offers some great apartments with harbour views. Architecturally it is a monolithic structure which is too large and has no appeal. The internal core is ugly and resembles a prison which is...More

Thank David A
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 7 March 2016

Dear David, Thank you for your feedback and I appreciate you sharing your suggestions. I am aware of the prison term being used sometimes, however the reason for the design is that the building is one of the only buildings in Cairns that can withstand...More

Reviewed 29 February 2016

We were on a three week trip and this place offered in room laundry and we were able to refresh all of our clothing in one stop. Great location and good facilities. It was basically an apartment. Wifi is expensive and does not come free,...More

Thank herktravels1
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 3 March 2016

Dear Herktravels, Thank you for sharing your feedback. When booking through Accorhotels your WiFi is free of charge, so it concerns me greatly that you had to pay for WiFi. I am wondering if you did not book through another provider, who also services apartments...More

Reviewed 29 February 2016

Staff are always friendly and courteous, rooms are clean and immaculate, always enjoy staying at Cairns Harbour Lights. Close to the Cairns CBD and the boardwalk for casual walk along the waterfront.Thank you.

Review collected in partnership with Accorhotels.com
Thank diane552016
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 3 March 2016

Dear Diane, Thank you for your great feedback. I will certainly pass it onto the team at the hotel. Kind Regards, Adriette

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Conference Facilities
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 122 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$ 122 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (319)
Room & Suite (151)
Pool & Beach (7)
Dining (5)
Questions & Answers
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gypsy604
6 April 2018|
AnswerShow all 6 answers
Response from Ozzmo1962 | Reviewed this property |
Hi. My husband and I recently stayed at this hotel. The room we were in did not have a sofa bed in it but that doesn't mean other rooms don't have them. I am sure the hotel would be able to advise you regarding that... More
0
Votes
CherieandMark
9 July 2017|
AnswerShow all 3 answers
Response from Mandy H | Reviewed this property |
Both pool and spa are cold
1
Vote
Lynne M
14 June 2017|
AnswerShow all 2 answers
Response from margaretgE3455SE | Reviewed this property |
1. Pay for movies only 2. Fox sport 3 channels 3. Plenty of restaurants very very close to, plus some restaurants will provide room service.
0
Votes
Room Tips
"Higher Floor with ocean facing room"
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"you can request but don't count on it."
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"Worth having the wharf view but we had a garden view but still got a view of the wharf , room 703"
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"Ask for Harbour view room"
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