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Cairns Harbour Lights

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Cairns Harbour Lights
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716 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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Atherton
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 398waynel
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Port Douglas, Australia
Reviewed 4 days ago NEW

Spacious 1 bed harbour view apartment with great views, good location close to restaurants and marina. This apartment was bare in décor terms - not even a cushion for the couch. TV connection not working. No shower screen meant the bathroom floor was soaked after every shower!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank BevPD
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Bev, Thank you for taking the time to share your experience. We will certainly follow up the shower screen concern, as I can understand the inconvenience, please accept my apologies. I am also disappointed to hear that your TV connection did not work, and our maintenance crew will resolve this as well. I hope to be able to welcome...

Reviewed 6 days ago NEWvia mobile

The hotel staff, particularly Robin, were very helpful and professional. Robin helped us a lot with our last minute day tours and had excellent restaurant suggestions. The hotel itself was in an amazing location and had awesome rooms and facilities. It was right on the harbor and had access to several great restaurants and activities all around. The views from...

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Helpful?
Thank Sreeman
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Sreeman, Thank you for sharing such positive feedback. I will certainly pass it onto Robyn and the team, and we look forward to welcome you back. Kind Regards, Adriette

Port Douglas, Australia
Reviewed 1 week ago

We had a water view 1 bedroom apartment. Hard to fault, clean, all facilities in room and kitchen, quality towels and toilet paper, nice and quiet. Handy to all areas of Cairns with great restaurants on the boardwalk and a lovely setting. Only negative comments would be lack of pictures on the wall, couches not very comfy and lack of...

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Helpful?
Thank Peter M
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Peter, Thank you for your feedback and it is great to read that you enjoyed your stay. I have passed your comments on to our maintenance team regarding the shower, so we can investigate and rectify. We look forward to welcome you back during your next visit to Cairns. Kind Regards, Adriette

Port Douglas, Australia
Reviewed 1 week ago via mobile

We stayed for just one night. We have stayed before but I have not bothered to write a review, however it is such a great place and we feel one of the best in Cairns. It is very well located, spotlessly clean, great views, separate living and bedroom and the people on reception were lovely. We really loved it and...

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Helpful?
Thank Vicki K
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Vicki, Thank you for taking the time to share your experience. I will share your feedback with the team and we look forward to welcome you back again. Kind regards, Adriette

Australia
Reviewed 1 week ago

The front desk staff were welcoming and really lovely. The property is well maintained, modern and clean. We had a two bedroom apartment which was modern, clean and fully equipped including a stocked fridge and mini bar. WiFi was free as an Accor member, however it was slow. The air-conditioning unit was really loud when on high, but that wasn't...

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Helpful?
Thank Angelry_1
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Angelry Thank you for taking the time to share your experience. I am glad to read that you have enjoyed your stay and we look forward to welcome you back. Kind Regards, Adriette

Brisbane, Australia
Reviewed 1 week ago

First up location is good and staff are friendly. These are the pluses of this hotel. I am sorry but the room is simply in my mind at least not what I would expect for 4 star quality. Don't believe me, see the picture - it is a cement box with tiles on the floor and a desk (for those...

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Helpful?
Thank Corey557
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Corey, Thank you for sharing your experience and I am glad you found the location good and the staff friendly. I am sorry that you were disappointed with the room. I would highly recommend next time to book a one bedroom apartments, as these rooms do have a lot more space and seems would satisfy your requirements. Please never...

Yulara, Australia
Reviewed 2 weeks ago

Great spot to stay in Cairns. Very close to the Reef Fleet Terminal which where all the tours leave for the Reef and Island tours. Right next to the Esplanade Boardwalk which is a picturesque walk along the sea. The choice of restaurants are great but a bit pricey. They a smallish sort of pool (only 15 metres long) but...

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Helpful?
Thank Vineet N
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Vineet, Thank you for your great feedback and I am glad to hear that you enjoyed your stay. We look forward to welcome you back. Kind Regards Adriette

Reviewed 2 weeks ago via mobile

The hotel describes itself as "4.5 star upscale apartment hotel in Cairns offering luxury accommodation".....sorry, but I beg to differ! As an Accor member and having just left Accors Pullman Sea Temple in Port Douglas the contrast was startling! Whilst staff were helpful and courteous our room was far from what we expected. Very stark and clinical with a ridiculously...

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Helpful?
Thank Mattelliottknight
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Matt, Thank you for taking the time to share your feedback. I am sorry to read that you did not enjoy your stay, however I am glad to hear you had a good time at Pullman Port Douglas. Cairns Harbour Lights does not have a Food and Beverage facility associated directly with the hotel, therefore partnerships have been formed...

Mareeba, Australia
Reviewed 3 weeks ago

The Harbour Lights is conveniently located on the Cairns Esplanade, close to a range of restaurants and the boardwalk. We had a one Bedroom apartment on the 2nd floor (limited view). Two disappointments: bed not so comfortable and we were not told about the daily charge of $10 for parking until departure.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank grimin
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Grimin, Thank you for taking the time to share your experience. We are currently in the process of upgrading our beds, so hopefully soon all beds will be comfortable. The daily charge of the car parking is indicated on the registration card, however I will ensure the Front Office Team also make you aware upon check in. Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Cairns Harbour Lights

Address: 1 Marlin Parade | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 7,224 - ₹ 12,553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Harbour Lights 4*
Number of rooms: 94
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Also Known As:
Cairns Harbour Lights Hotel Cairns
Harbour Lights Apartments Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Harbour Lights staff and other travellers.
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Questions? Get answers from Cairns Harbour Lights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with a water view”
 of 5 bubbles petermT9033TL, 19 Feb 2017 | Read review
“Ask for a room close to the lifts, it is a huge building with spread out corridors. We were miles from the lift.”
 of 5 bubbles Angelry_1, 17 Feb 2017 | Read review
“If an Accor member go to the Pullman!”
  • Hotel Room
 of 5 bubbles Corey557, 16 Feb 2017 | Read review
“Ask for a harbour view room as the views are gorgeous!”
 of 5 bubbles Vineet05, 11 Feb 2017 | Read review
“short supply of parking in the hotel as well as the street parking outside.”
 of 5 bubbles Yip1234, 8 Jan 2017 | Read review
5 of 5