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Cascade Gardens

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#23 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Cascade Gardens
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171 Reviews from our TripAdvisor Community

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Showing 151: English reviews
New Ireland
Reviewed 14 February 2016 via mobile

They promise internet service but it was off most of the time my overseas colleague was there. He called up, was told the receptionist would call him back and then nothing happened. No calls back. The next morning I waited for him in the lobby and watched a different receptionist deal with other guests with the same issue. No real...

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Helpful?
3Thank Nipsco
CascadeGardens, Manager at Cascade Gardens, responded to this review

Dear Nipsco, Thank you for your review. So management can continue to make our establishment even better, let me get this straight - you weren’t even a guest? Even though your review doesn’t really warrant a response as you did not stay here I'll have my say anyway: You dropped your college here and never yourself used our internet but...

Reviewed 1 February 2016 via mobile

This little hotel is just what you need. It was our first time visiting Aus from the UK and the first place we stayed it - couldn't have asked for a better start! The rooms were spacious, clean and comfortable. Despite the jet lag I didn't really mind waking up to the sound of tropical birds outside! The family staff...

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Helpful?
Thank cgstamp
CascadeGardens, Manager at Cascade Gardens, responded to this review

Hi Cgstamp, Thank you so much for taking the time to write your review. As you mentioned we are a family business we do try very hard to keep our little hotel and a very high standard and reviews like yours remind us why we continue to work so hard. Your review helps us to continue getting even better! I...

Reviewed 28 January 2016 via mobile

A studio apartment, clean & roomy. New fridge freezer but had been switched off so had to mop up water! Wifi not g8 had to keep logging on. Near to Cairns Central station for Kuranda train, beach & jetty plus esplanade pool. G8 if you have no car as buses nearby too. Downside-told bathroom got cleaned after 2 days-never happened...

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1Thank Medicsec
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad to hear you gys had a good stay, have brought these small issues up with the cleaning staff and have changed our system to make sure we do not miss things like this again. Many thanks and hope to see you again one day

Cairns, Australia
Reviewed 25 November 2015

The room was self contained with everything that we needed, fridge, toaster, microwave etc Our room over looked the pool,and we found it quiet, with just a short walk into the Cairns CBD .Excellent secure off street parking at no extra cost. Great friendly and helpful staff. Would highly recommend it, and we will be using this hotel the next...

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2Thank karenken2010
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad you had a great stay! Hopefully see you again soon

Sunderland, United Kingdom
Reviewed 18 November 2015

Good hotel, rooms are spacious great kitchen area with all you need if wanting to cook, nice big refrigerator toaster kettle. They have washer and dryers on the first floor, pool area not big but nice. Wifi is slow I had to keep going to reception to get a decent signal but, it wasn't really a problem. Chenoa the receptionist...

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1Thank neonsmp
CascadeGardens, Manager at Cascade Gardens, responded to this review

Glad you had a great stay! Hopefully see you again soon

Reviewed 15 November 2015 via mobile

We had to move our days as one of us was sick. They were so helpful and very lovely. They did everything they could to assist and we're happy to change things around. Great base for our week in cairns as it was out of the craziness but we could still walk everywhere. Rooms were self contained apartments and were...

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1Thank Keshia N
Exeter, United Kingdom
Reviewed 15 September 2015

Chose this based on other trip advisor reviews. Cascade Gardens is within easy walking distance - 10 mins, of the esplanade and main shops and restaurants yet was quiet at night. Good choice for accommodation within this price range. We did have a few maintenance issues but the staff on site were very helpful. Car hire options just down the...

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Thank swestgirlie
Perth, Australia
Reviewed 1 September 2015

We enjoyed 4 nights in a 1 bedroom apartment. Yes, from the outside the building looks a little tired when compared to more modern buildings, but we found the inside to be very good. Everything was very clean within the apartment, it was well equipped and most importantly, everything worked. All tours will pick up directly from outside and as...

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2Thank FrozenAussie
Newcastle, Australia
Reviewed 20 August 2015 via mobile

Unfortunately our room was in an L shaped corner, so i am guessing this is the reason why we constantly haf a smoke smell. It really ruined our stay as we could never hsve the doors or windows open. But ss the hotel directs guests to smoke on the balcony tjis problem will continue. I cant complain about facilities of...

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2Thank shadeymac
Brisbane, Australia
Reviewed 10 August 2015

We stayed at the Cascade Gardens Apartments in Lake Street Cairns from 15th to 20th August 2015. Shenoa and Glenda run a great place and nothing is too much trouble for them. We have stayed there before over the years, but the apartments have been undergoing refurbishments over the past couple of years and they have come up great. If...

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2Thank pjtrainer

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you want to experience Cairns - do it in style and stay with us. We are a family run business and we live on site which gives our resort that personal touch. We love helping our guest and pride ourselves on making sure your holiday is the best it can possibly be. The resort lies in the Heart of Cairns, within a five minute walk to the Cairns CBD or our famous stunning lagoon pool which is located along the tranquil Cairns Esplanade. We offer fully furnished boutique style apartments equipped with everything you need for one guest or five. We have cute to boot studio apartments - perfect for couples on a romantic getaway or that conference with work. Our studios boast full kitchen facilities as well as LCD TV to watch whilst you relax in bed. Our desirable One Bedroom apartments are perfect for couples or Families. They offer that touch more privacy and come with full kitchen and washing facilities. Our Amazing two bedroom apartment is truly stunning. It boasts a massive master bedroom complete with en-suite and spa bath. There is also a second bathroom, huge living area and full kitchen and washing facilities. Truly beautiful! We also offer accommodation in a small dorm for backpackers who wish to stay in style and are looking for a more upmarket option. Our resort also offers our guests gym facilities, a public laundry on site including washing machines and dryers. A beautiful pool area complete with a bubbling spa, shady umbrellas and reclining chairs to melt the stress of daily life away. A large BBQ area perfect for a gathering with friends and family. We also offer a fully equipped tour desk to book all your tours to the amazing Great Barrier Reef to skydiving for all you adrenaline junkies. ... more   less 

Additional Information about Cascade Gardens

Address: 175 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 6,092 - ₹ 9,891 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cascade Gardens 3.5*
Number of rooms: 40
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Also Known As:
Cascade Gardens Cairns
Cascade Gardens Hotel Cairns
Hotel Style:
#6 Spa Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cascade Gardens staff and other travellers.
5 questions
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Sabadell, Spain
2 months ago
8 months ago

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Questions? Get answers from Cascade Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an updated room with a view of the mountain, you get a partial view of the colours of the sunset as it dips behind the mountain.”
 of 5 bubbles marleec2016, 9 Mar 2017 | Read review
“Enquire before booking about the beds. Only book a room with a newish bed and book on that condition.”
 of 5 bubbles cathfree, 15 Feb 2017 | Read review
“No lift so if you are not good with stairs get lower room”
 of 5 bubbles MandyB569, 19 Jan 2017 | Read review
“Our room didn't face the pool, but being near the parking lot turned out to be very convenient for using our rental car.”
 of 5 bubbles lorilouf, 27 Nov 2016 | Read review
“Home away from Home!!”
 of 5 bubbles 513naomir, 27 Nov 2016 | Read review
5 of 5