We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Cairns City Sheridan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Cairns City Sheridan
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

290 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Cairns City Sheridan
See the most recent reviews
Showing 266: English reviews
Athens, Greece
Level Contributor
330 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 375 helpful votes
Reviewed 13 July 2013

While the hotel(rather a motel) it is very eficient and reliable it reverberates the noise from everywhere. The acoustic insulation is terrible i heard all day and night the road traffic of the busy Sheridan street. The room doors when they open they have an alarm like abulance car. Some guests the keep for a while open or even forgot... More 

Barcelona, Spain
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2013

Location and price convinced us to book this hotel a short 10 minute walk from Cairns Esplanade. Sub $200 rooms are hard to come by in Cairns so we were please to find a family room in this hotel for just $120. On arrival at 11am we were told out room wasn't yet ready so we should come back at... More 

1 Thank ACNM

Travellers are raving about these Cairns hotels

Mortlake, Australia
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 July 2013 via mobile

This was a good place to rest our heads after a long travel day & a late flight in but I'm glad we only had one night. The rooms are badly in need of some repairs ( broken tiles) and a really good clean ( pretty sure the toe nail clippings in the bathroom weren't mine!). Nevertheless it was cheap... More 

Thank Kwaussie
Mortlake, Victoria, Australia
Level Contributor
326 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 5 July 2013 via mobile

Very basic room but has everything you need. Bathroom is simple and a little dated complete with shower curtain and rust rings around the shower head. Everything about this place feels like it would benefit from a good scrub. We were on the 3rd floor and noticed how grubby the stairs were every time we walked the 3 flights. Also... More 

Thank geoffdemanser
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2013

Stayed at this hotel with my son in November 2012 for two weeks. Our room was on the pool side. I personally have nothing negative to write about this hotel. Our room was always clean the staff were super helpful. The hotel is in walking distance to a great shopping mall, city centre, esplanade,public pool (and the time we were... More 

2 Thank juus
Chicago, Illinois
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 June 2013

The Best Western City Sheridan is a good, standard hotel in Cairns. It has a nice location near the center of town. It's within walking distance of the coast, shops, food, and public pool. The rooms are clean and adequately appointed. There is parking on-site and free wifi access in each room. This is a decent and economical place to... More 

1 Thank WanderingWren
Raleigh, North Carolina
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2013

Best Western City Sheridan has quaint rooms for a great rate. The rooms are spacious. Showers have great water pressure. The rooms are far from fancy, however the rooms are clean. The wireless internet service is free, which is a rare thing in Australia. This hotel is ideal if you have days filled with sightseeing, tours, excursions, and travel.

1 Thank fuego77
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 May 2013 via mobile

I stayed here for five nights and overall it is a very pleasant hotel. The staff were super helpful and the room a lovely size. The only downside was the distance from the centre, as being a solo female travellers it wasn't an area I would want to walk around at night. The noise from the stairwell was also a... More 

1 Thank Frances D
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2013

It's a good 20 minute walk through several busy interchanges to even get to the Esplanade which is the main tourist area and practically the only part of the city with restaurants. The hotel is next door to an "adult entertainment" shop and a computer gaming place. So you can well imagine the types that hang around this area. The... More 

3 Thank hk5201
Brighton, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2013

This hotel should be avoided by everyone. When we arrived in the evening there was no reception open. We had to call someone to unlock the safe for our keys from a phone that was working intermittantly. The room was crawling with ants and a large cockroach was in the bathroom. we killed most of the ants but when the... More 

3 Thank Brian C

96 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (72)
Hotel & Grounds (12)
Room/Suite (22)
View from Room (4)
Bathroom (6)
Business Centre/Function Rooms (1)
Dining (3)
Pool/Beach Area (3)
Other (21)

Management photos: Courtesy of the property manager

All Management Photos (24)
Pool/Beach Area (3)
Hotel & Grounds (9)
Business Centre/Function Rooms (1)
Bathroom (2)
Room/Suite (8)
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
1.4 km away
Cairns Sheridan Hotel
Cairns Sheridan Hotel
#16 of 68 in Cairns
302 reviews
0.3 km away
Tropical Heritage Cairns
0.2 km away
Cairns Queens Court
Cairns Queens Court
#23 of 68 in Cairns
426 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Ibis Styles Cairns
Ibis Styles Cairns
#18 of 68 in Cairns
692 reviews
3.7 km away
Cairns Southside International
0.1 km away
Sunshine Tower Hotel Cairns
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 4,387 - ₹ 7,334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Odigeo and Priceline so you can book your Cairns City Sheridan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
1 question
Ask a question
Questions? Get answers from Cairns City Sheridan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
“Do not say here”
 of 5 bubbles Ffelle26, 5 Jun 2016 | Read review
“A/C units are old and noisy”
 of 5 bubbles S9169VMfreds, 18 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay