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Crystal Garden Resort & Restaurant

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Crystal Garden Resort & Restaurant
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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
1 review
Reviewed 3 weeks ago

The room was clean and comfortable. Bathroom spacious and clean. Pool clean with convenient access from rooms. Restaurant very handy. Staff very accomodating and friendly. The hotel has an intimate and cosy feel. Very good value for money.

Helpful?
Thank Alan C
Canberra, Australia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2016

A great hotel with everything to offer close to town and the airport. Included breakfast was enjoyable and plenty of variety. Beautiful poll with all rooms overlooking. nice and quiet and would be a great place for families or couples.

Helpful?
Thank Pete Z
Cairns, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

This is the kind of small hotel I could use as a base for 3 or 4 weeks. Friendly and very helpful staff - they changed our room to the ground floor because of my back problem as there is no lift. On-site restaurant. A short taxi ride and you're in the great city of Cairns. Easy access to the... More 

Helpful?
Thank bluecat71151
Level Contributor
4 reviews
Reviewed 20 September 2016

Fantastic place to stay if you want a place to lay your head. staff is very friendly. beds are extra comfy. quite a few facilities available. only gripe would be for a bigger variety in breakfast. ,free wifi,rooms and facilities are clean

Helpful?
Thank Derick D
Buckden, United Kingdom
2 reviews
Reviewed 15 September 2016

We stayed here for 3 nights to visit Kuranda and the GBR. We took advantage of the free shuttle from the airport and were welcomed first by Suzy driving the shuttle bus and then by Glenda in reception. Both remembered what we were doing each day, gave us advice and answered our questions, and enquired how we had got on... More 

Helpful?
Thank Liz G
Sydney, Australia
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 August 2016

overall room was tidy and comfortable, however it is very close to James St which is a major thoroughfare and there is rail tracks crossing the road (less than 50 mtrs from the property) which the traffic goes over with a thump. During the day and night it is not that noticeable, but in the early hours it is unacceptable.... More 

Helpful?
Thank Glenn J

Travellers are raving about these Cairns hotels

Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 April 2016

Small hotel,good location.Has a airport pick up service,free wifi,rooms are clean and tasteful,food good.Staff friendly,Suzy and Brenda very nice,with smile and warmth.For price it is very good place to stay. Kulli and Jim,Ireland

Helpful?
1 Thank kulli n
CrystalGardenCairns, Front Office Manager at Crystal Garden Resort & Restaurant, responded to this review

Thank you for your review Jim and Kulli. It was a pleasure having you to stay. More 

Gurgaon, India
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2016

We stayed here for a couple of nights. Room was tidy clean and comfortable. We had a late checkin around 2 AM which made our checkin process a little messy. Breakfast buffet needs some improvement in terms of variety.

Helpful?
Thank BhartiJoshi
Gurgaon, India
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 March 2016

Decent hotel. Very close to the airport. We also got a complimentary drop from the hotel. The staff is courteous and services are pretty alright for the price. The only improvement required is that the breakfast buffet does not have too much variety.

Helpful?
Thank kunal111
Greater Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2015 via mobile

Susy in reception very helpful and picked us up straight away from airport. Apartments very basic and tired looking but beds felt/looked clean. Outside of the rooms it was dirty with green algae/mould growing everywhere. Breakfast had the basic scrambled eggs/bacon/cereal/toast but not good quality food. Right next to train line and seem to be on flight path too, quiet... More 

Helpful?
Thank Deb P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Our 3.5 star hotel is located at the doorway to all that Cairns has to offer and is within walking distance to shops, restaurants, cinemas and nightlife. We have 20 split air conditioned rooms with the choice of king beds, twin single beds or triple single beds with many rooms overlooking the sparkling pool.All rooms are non smoking. We have a licensed restaurant and bar with indoor or poolside dining. Salt water pool, heated jacuzzi, sauna, 24 hour fitness room. Guest courtesy lounge with computer access, a range of tour information and reading material is open between 7:00am and 10:00pm.Smart, modern, casual and affordable - the ideal destination for the discerning traveller. Our friendly team can arrange your tours and activities, leaving you free to do as much or as little as you want. ... more   less 

Additional Information about Crystal Garden Resort & Restaurant

Address: 18 - 24 James St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 4,503 - ₹ 6,678 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Garden Resort & Restaurant 3*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Garden Resort & Restaurant staff and other travellers.
3 questions
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Questions? Get answers from Crystal Garden Resort & Restaurant staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opens onto courtyard and pool area with access to the restaurant”
 of 5 bubbles bluecat71151, 5 Oct 2016 | Read review
“Ask for a room at the back”
 of 5 bubbles 385lizg, 15 Sep 2016 | Read review
“ask for non-James street facing rooms”
 of 5 bubbles 829glennj, 29 Aug 2016 | Read review
“Breakfast buffet can be improved. Otherwise its a good place to stay”
 of 5 bubbles kunal111, 18 Mar 2016 | Read review
“Pick another hotel!”
 of 5 bubbles v0ib, 26 Aug 2015 | Read review
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