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Bay Village Tropical Retreat

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1 room 2 adults 0 children
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Bay Village Tropical Retreat
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466 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Perth, Australia
Reviewed 2 weeks ago

I arrived early in the evening, it was dark and raining but the female staff member showed me to my room and where facilities such as restaurant, laundry were then insisted on carrying my luggage up the stairs. That was the only time on my trip throughout Cairns help with luggage was even offered let alone provided. The room was...

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Helpful?
Thank TravelBugCx
melbourne
Reviewed 3 weeks ago

My wife and I stayed there for 4 nights in Nov. We have free upgrade from a standard room to a studio room which is very spacious. As shown in the name of the hotel, you can feel that you are staying in a tropical area with the surrounding trees in the hotel. The lady in the reception is very...

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Thank Traveller57Melbourne
Cremona, Italy
Reviewed 9 November 2016

I was traveling with a group and an excursion to the reef was a must,so we stopped in Cairns. We had been booked into a small hotel, five minutes walk from the Esplanade. When we arrived our expectations were totally met: clean rooms, nice refreshing pool and friendly staff. Once again, a good choice.

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Thank Manuela D
Norwich
Reviewed 2 November 2016

Good location just 5 minutes from Esplanade and 20 minutes walk into town. Our room was overlooking a busy street. The swimming pool smelt and friends only used it once. Our breakfast was confusing, the staff made it more confusing. The aircon units in our bedrooms failed and one unit could not be fixed. The engineer tried to fit an...

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Thank Andrew S
Kolkata, India
Reviewed 1 November 2016

Ideally located in a serene atmosphere. The hotel is spacious and so are the rooms. It has greenery inside with lot of trees and gives the feeling of retreat. The staff are friendly and are always at your service. It doesn't have the look of the modern day hotel but if one needs an ideal laid back vacation this is...

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Thank pratimc
Reviewed 27 October 2016 via mobile

Room is ok, could use a good cleaning. Pool very small, have not used it. Continental Breakfast is not the best, would recommend to buy food in the supermarket instead. But free WiFi and possible to do some laundry.

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Thank cambal77
Laughlin
Reviewed 13 October 2016

Our room was very small and had a step up to bathroom which made it somewhat dangerous at night. It was so dark we had to open the door to read. We never did figure out how to regulate cooling system. There is nice restaurant and good continental breakfast was included with our booking. There were two straight back chars,...

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Thank Marilyn S
Tartu, Estonia
Reviewed 13 October 2016

Nice and clean. Has everething you would need. Staff is friendly and helpful. We stayed in one of the room on second floor and since windows open to the atrium it can be bit noisiin the morning when guests drag their suitecases. As for the location I suppose it can be far from city center if walking is difficult due...

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Thank katre2016
Auckland Region, New Zealand
Reviewed 7 October 2016

We based ourselves here for a several days in Jan to see Cairns and surrounds. It's walking distance to the esplanade so good as a base. It is a decent mid range Motel complex with an inviting lobby with lounge chairs and magazines, some gardens around the motel apartments and a nice pool. The room and bathroom was a good...

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1Thank MillyAbroad
Cairns Region, Australia
Reviewed 7 October 2016

The reception was very wekcoming, informative and friendly. I loved the library where you can borrow any number of books. Our apartment was surprisingly very spacious, the beds comfortable and it was meticulously clean. The kitchen was well equiped and overall the apartment had everything we needed including a washing machine and dryer. The Esplanade is closer than other have...

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Helpful?
Thank CC C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Bay Village Tropical Retreat

Address: Cnr Lake & Gatton Sts, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 5,732 - ₹ 13,562 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Village Tropical Retreat 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Bay Village Tropical Retreat Hotel Cairns
Bay Village Tropical Retreat Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Bay Village Tropical Retreat staff and other travellers.
5 questions
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Questions? Get answers from Bay Village Tropical Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift. Hopefully service you receive from staff will match mine.”
 of 5 bubbles TravelBugCx, 5 Jan 2017 | Read review
“The apartments are in a separate block so all the same.”
 of 5 bubbles 141AndrewS141, 2 Nov 2016 | Read review
“Stay in the first floor rooms,”
 of 5 bubbles pratimc, 31 Oct 2016 | Read review
“There is no elevator, so be prepared to lift your luggage up stairs unless you get ground floor room.”
 of 5 bubbles MarilynS5, 13 Oct 2016 | Read review
“Ask for a room on the ground floor so you don't have to haul your bags up the stairs.”
 of 5 bubbles MillyAbroad, 7 Oct 2016 | Read review
5 of 5
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