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Our stay was generally ok but was soured by the fact i left some jeans behind and offered to pay the postage cost for them to return to my home address. The receptionist stated that It is management policy not to return left behind items...More
Saw that there was a group that booked out the restaurant a sign saying guest service at 7pm so went at that time was greeted with a smile by the waitress and seated me, I’m glad I was there first a lot of people came...More
It's a very quiet hotel with good connectivity and tours offered. They have great wifi facilities and good rooms. Shoutout to Mara who was very helpful to us and made our stay more comfortable. They offer a huge amount of tours and we enjoyed it
Rooms, we had 2 bedroom deluxe, were good. beds were comfortable. we stayed 10 nights. towels changed, bins emptied & beds made everyday, which was great. staff very friendly & helpful throughout the complex. hotel close to the esplanade, about 15-20 minute walk to main...More
We tried to eat at this restaurant 3 days ago and saw that it closed at 21:00, we arrived at 20:40 and was told that as the kitchen had to do some room service meals we could not have dinner.
We was a bit disappointed...More
Thank Tim c
Response from CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and ApartmentsResponded 4 weeks ago
Dear Tim c,
Thank you for your review, we are most pleased to read your comment regarding the Steak on Lake evening meal, our char-grilled pork ribs were really good and met your dining expectations!
We have also addressed immediate the service issue that you...More