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Rydges Esplanade Resort Cairns

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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Esplanade Resort Cairns
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Showing 941: English reviews
Cairns, Australia
Reviewed 15 November 2015

I booked in to this Hotel as I had stayed here before. I did not require evening meals as I have many friends in Cairns and was invited out every evening. The checking in process is a problem because they send you an email if you have a profile with Rydges where they will charge your credit card and a...

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Helpful?
Thank MikeCP49
Adelaide, Australia
Reviewed 15 November 2015

Spent 4 nights at this property however, half way through we had to move to another room. The issue with no hot water could not be rectified, so we were moved to a bigger and better room. The room was King Sized, water front views and it was Spectacular! Staff were friendly and helpful; Gym was extensive; Location was good...

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Helpful?
Thank TravelBug735
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear TravelBug 735 Thank you for your review of your stay with us. I am sorry to hear of the hot water issues experienced during your stay with us but I am pleased to hear that as the matter could not be rectified straight away, we were able to offer a complimentary upgrade to one of our Ocean View rooms....

Adelaide, Australia
Reviewed 11 November 2015

Visited cairns the end of September, stopping at rydges esplanade, we arrived at 10-30am but couldn't check in until 14-00. I approached staff asking if a room was available as we had a child with us, they very kindly found us a room which was a great relief. Staff were very helpful and friendly in all areas, and the buffet...

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Helpful?
Thank Mark D
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Mark D Thank you for your review of your stay with us in September. I am really happy to hear that we were able to accommodate an early check-in the morning you arrived and delighted that you found our staff to be friendly and helpful in all areas during your stay. I will pass on your positive feedback of...

Point Cook, Australia
Reviewed 11 November 2015

Stayed her for 2 nights 8-10th Nov, Arrived early and was able to check in a lovely man from NZ took us up to our room carrying our bags... Room was nicely renovated, Happy with our view from the 9th floor.. We are a family so we required fridge space for food ect, We were unable to do this due...

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Thank Kristy M
Las Vegas, Nevada
Reviewed 9 November 2015 via mobile

Located close to a children's park and the Esplanade boardwalk. In just minutes we were at the restaurants, shops and night market. We got the ocean view room and it did not disappoint! Their rooms are very spacious and they offer free wifi (with limitations).

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Helpful?
Thank Cherilyn D
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Cherilyn D, Thank you for your review of your stay with us. I am delighted to hear that your had a comfortable stay in our Ocean View room. You have highlighted our location as a real asset and I completely agree. Our resort is ideally located just outside of the hustle and bustle of the centre of Cairns without...

Brisbane, Queensland, Australia
Reviewed 6 November 2015

We purchased a 3 day voucher, staying at Rydges Esplanade Cairns, and we were pleasantly surprised. Although the resort is showing signs of age in places, she is still an elegant lady. We were allocated a lovely Rain Forest view room complete with balcony, & 2 double beds (as requested). The staff (in all areas) are so pleasant and helpful....

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Thank Yvonne W
Brisbane, Australia
Reviewed 4 November 2015

Working in Cairns every 6 weeks, I have made this hotel my home from home, finding it very comfortable, quiet at night (important) and very easy for parking and room access etc.with friendly, courteous staff. My boss stayed too for a couple of days and we ate at the Fire and Ice Buffet, which I can thoroughly recommend.

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Helpful?
Thank Susan A
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Susan A, Thank you for taking the time to review our hotel, we very much appreciate your feedback. We are delighted that you have made our hotel your home away from home and happy to hear that you experience a comfortable stay with friendly service. I trust your last business trip was a successful one and we look forward...

Townsville, Australia
Reviewed 2 November 2015

Although the hotel is located on the Cairns Esplanade it is on the northern or airport end so you have about a 15 minute walk south-east to reach the greater concentration of restaurants and shops. The hotel itself was clean with on-site parking. As this was a business trip I didn’t get a chance to try out the hotel facilities...

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Helpful?
1Thank Craig C
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Craig C Thank you for your review of your stay with us. We trust your business trip was a successful one and are happy to hear that you found the complimentary onsite parking and WiFi useful. We do hope that you are able to enjoy our other hotel facilities during your next stay, including our swimming pools, gym and...

Issaquah, Washington
Reviewed 31 October 2015 via mobile

Stayed only for 12 hours but was a comfortable sleep and the room service was good. My flight was a little late but nonetheless the reception staff had my booking details readily to hand when I arrived. The room wax spacious and on the 12th floor with a view not of the sea but town. At the time I was...

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Thank Andy_H001
Newcastle upon Tyne, United Kingdom
Reviewed 26 October 2015 via mobile

The hotel looks better in the pictures,the only things really nice are the hall and garage with a lots parking,but the rest at the hotel looks old and neglected,rooms and bath are big but need a lot works inside...stuff is nice but for sure we are not coming back in this hotel for the same price

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1Thank carmen988c

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 6,144 - ₹ 10,444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, 1 Jan 2017 | Read review
“Higher floors for best views.”
 of 5 bubbles barbarad2882, 31 Dec 2016 | Read review
“Ask for a room with ocean views”
  • Enjoying a nice cup of tea with a beautiful view
 of 5 bubbles mikkiconnell, 28 Dec 2016 | Read review
“Get a room away from the pool area.”
 of 5 bubbles themets2016, 10 Dec 2016 | Read review
“As high as possible”
 of 5 bubbles , 29 Nov 2016 | Read review
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