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Rydges Esplanade Resort Cairns

Orbitz.comUS$ 96*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 236*
US$ 96*
US$ 236*
US$ 96*
US$ 236*
US$ 96*
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Rydges Esplanade Resort Cairns
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1,099 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
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Reviewed 3 days ago NEW

Let us start by saying this was not the hotel we initially booked. We had booked into the sister hotel but were later informed it was closed for work and were offered to stay here. The check-in experience was not good. We arrived at 1:45 with check-in from 2, our room was not ready which was fine, but we were...

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Helpful?
Thank Philip H
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Philip H, Thank you for your detailed review following your recent stay with us. Such feedback gives us an opportunity to focus on the areas where we may improve on the overall guest experience. I trust that you enjoyed your time in Cairns and all the best with the rest of your travels around Australia. We hope that we...

Townsville, Australia
Reviewed 3 days ago NEW

Any staff we came across were polite and friendly. The place was clean. Though we only stayed overnight our standard room would have been a nice size for a longer stay. The bed was very comfortable. Previously I have avoided staying in this area thinking it a little too far to walk into the CBD itself, but it wasn't an...

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Helpful?
Thank robyna271
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear robyna271, Thank you for comments and personal recommendation - certainly very much appreciated by the team here. We trust you enjoyed your overall time in cairns and hope to have an opportunity of welcoming you back in the near future. Kind Regards, Andrew Wallis. General Manager.

AUSTRALIA
Reviewed 4 days ago NEW

Check in was quick & easy. Room was clean & comfortable with a great view. No bottle shop or grocery shop close by. Restaurant down stairs but chose to eat along the Esplanade. Pool area looked great but we only stayed on flight stopover Great for one night stay.

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Helpful?
Thank STEAD
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear STEAD, Thank you for your recent review. Pleasing to read that we meet your expectations and hope for an opportunity to welcome you back in the future. Kind regards, Andrew Wallis. General Manager.

New Delhi, India
Reviewed 6 days ago NEWvia mobile

Amazing views of the Coral Sea from the hotel. Situated on a quiet street and abutted by Cathedrals, Schools and the sea, it's a serene setting for a quiet holiday. Service was forbidding, misplaced a room key and the guy at the counter threatened a 200$ fine the next time around!!! Parsimonious with changing linen, towels etc ostensibly to cut...

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Helpful?
Thank 586shibum
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear 586shibum, Thank you for your review from your stay with us over Christmas last year. I would have welcome the opportunity to discuss your concerns with you at the time but assure you we will take your comments on board as continually review ways in which we can enhance on the overall guest experience. We trust that you enjoyed...

Reviewed 1 week ago NEWvia mobile

We stayed 2 nights in an ocean view room and were given the top floor. The view was truly wonderful. The room was tidy fresh and clean. The bed linen, pillows and bed superb. We really enjoyed the buffet breakfast and liked the larger more varied selection than you get in most hotels. The evening buffet was recommended to us...

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Helpful?
Thank Bonnie D
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Bonnie D, Thank you for taking the time to review you recent stay with us. Apologies for the areas where we fell short of your expectations - please be assured that the comfort of our guests is a priority and the team are on hand to assist if needed. The shower curtains and shower heads are being replaced as...

Sydney, Australia
Reviewed 1 week ago

the hotel was close to the water in the middle of cairns. we walked on the esplanade and visited the restaurants which were great. the night markets were good to visit. the staff were very helpful and the room was clean and large. we didnt get a chance to try the amenities as we were on the road all the...

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Helpful?
Thank wildrose306
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear wildrose306, Thank you for your recent review and personal recommendation. It was pleasing to read that both the location and the helpfulness of our team met your expectations. We trust that you enjoyed your time in Cairns and look forward to the opportunity of welcoming you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Werribee, Australia
Reviewed 1 week ago

Staff were very helpful , room was kept clean and very comfortable. Enjoyed the pools which were also well kept. Only a short walk into the main strip with a beautiful walk along the beach to get there. Our room had spectacular views over the sea which was wonderful to look out at.

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Helpful?
Thank deb642017
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear deb642017, Thank you for the feedback on your recent stay - it was pleasing to read you had such a wonderful time. We trust that you enjoyed your overall visit to Cairns and that we will have an opportunity of welcoming you back at some point in the future. Kind Regards, Andrew Wallis. General Manager.

Brisbane, Australia
Reviewed 2 weeks ago

Booked a Standard double room (2 double beds) in one room. Had a great view of the water and mountains. The room is very spacious but could do with a few more power points in places and not behind TV's when wanting to charge items. The fridge is behind a door which when opened bangs into the wall - the...

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Helpful?
Thank Adventurous56
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Adventurous56, Thank you for your comments following on from your stay with us and for recognising the efforts of our front desk team. My apologies that the bedding was not as you had hoped for. Over the course of this year we will complete the refurbishment of the remainder of the hotel rooms which will include new bedding. We...

Canberra, Australia
Reviewed 2 weeks ago via mobile

Spent one night here as a stopover. Checkin and checkout was easy with lovely staff. Room was clean and bed was so comfortable. We had the buffet dinner in the restaurant, food and service was outstanding. We also had breakfast in the restaurant which was lovely. I am a Priority guest member which is free to join at Rydges and...

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Helpful?
Thank Jana22
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Jana22, Thank you for taking the time to review your recent stay with us. It was pleasing to read that you enjoyed your dining experience and that the accommodation met your needs. The Priority Guest Membership does offer a range of discounts and good to see that you were able to enjoy these benefits during your stay. We thank...

Wimborne, United Kingdom
Reviewed 2 weeks ago

We didn't actually stay here, we stayed in a private apartment next door at Rydges Apartments, but we had a few problems and the resort manager was really helpful, so really deserves a great review! 4 of us had hired an apt through an independent booking forum, but when our friends turned up, the day before us, they had no...

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Helpful?
Thank Samantha W
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Samantha W, Thank you for your recent review and for recognising the efforts of the team here who helped resolve the initial confusion with your booking. It was pleasing to read that you enjoyed your dining experience with us - the Fire & Ice buffet with the 'live" cooking station certainly makes for an enjoyable evening. We trust you...

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Mountain View Room (31)
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Ocean View Room (32)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 5,832 - ₹ 10,758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#13 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with ocean view”
STEAD, 22 May 2017 | Read review
“when we joined rydges membership we were upgraded from a mountain view room to a water view”
wildrose306, 17 May 2017 | Read review
“Ocean view room”
daryllhow, 2 May 2017 | Read review
“higher floors for views”
val134, 30 Apr 2017 | Read review
“A room overlooking the Esplanade is always a good choice.”
AliceC914, 25 Apr 2017 | Read review
5 of 5
Orbitz.com
US$ 96* /night
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Expedia.comUS$ 96
Hotels.comUS$ 96
AMOMAUS$ 236
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Prices are for 1 room, 2 adults
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