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Pullman Cairns International

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#6 of 66 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,949 Reviews from our TripAdvisor Community

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Showing 1,780: English reviews
Canberra, Australia
Reviewed 28 June 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gordon H
Paul C, General Manager at Pullman Cairns International, responded to this review

Sydney, Australia
Reviewed 26 June 2015 via mobile

Close to everything, spacious and huge hotel, with plenty of rooms and services. Friendly staff, and very helpful, breakfast is very generous and was included in my package. rooms are large and comfortable, with a potential for a little upgrade just to accommodate current trends. Overall i enjoyed my stay very much.

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Helpful?
Thank ChristianeNSW
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Christiane, Thanks for your nice review and we're glad you enjoyed your stay. Thanks for mentioning our fantastic staff and we hope you may return one day. Regards Paul

Reviewed 25 June 2015 via mobile

Hotel is located in the central of the cairns cbd, close to everything including wollies. Nice facility and great swimming pool. Breakfast are surprisingly good with a wild range of food. I only rate them average because the hotel is pretty out of date, the room is really old. With this price I sure be able to find better alternatives,...

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Helpful?
Thank HCMIKEY
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi HCMIKEY, Thanks for taking the time to post a review and we appreciate your feedback. You make some fair points and I will have a review of the room service collection tray procedure -thanks for bringing that to our attention. Regards Paul

Sydney, Australia
Reviewed 24 June 2015 via mobile

I arrived at the Pullman's expecting to be blown away, my first time in a 5 star hotel, the rooms are in need of an up date, shower bath? But it has the best shower nozzle ever! Carpet and room is old but very clean and tidy, I did have a drama with some maintenance on the hot water but...

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Helpful?
Thank pitchnup
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Pitchnup, Glad we could sort out the dramas (sorry you had any) and you enjoyed our food. Thanks for taking the time post a review - we appreciate your feedback. Regards Paul

Adelaide, Australia
Reviewed 24 June 2015

Stayed here for 2 nights with my Mum. We arrived early around 1030am but we're checked in straight away by a very friendly staff member. The hotel is beautiful and feels like you are staying in 6 star. Room were spacious and clean and we both had a double bed each instead of a tiny single like some hotel twin...

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Helpful?
Thank SusieQ436
Paul C, General Manager at Pullman Cairns International, responded to this review

HI Susie, Thanks for a lovely review - it was a pleasure to read. Thanks for mentioning our staff -there are a great group and I'm lucky to have them. We hope to see you again. Regards Paul

Melbourne
Reviewed 23 June 2015

This was our third trip to Cairns and the third time at the Pullman. We love the fantastic atrium and layout of the hotel. The rooms are spotlessly clean and well-furnished; with very comfortable beds (true of all three visits). From the loyalty card, we were able to receive an upgrade. This had a bedroom and separate eating area. The...

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Helpful?
1Thank CAG170
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi CaG, Firstly thanks for your loyalty and choosing us - we really appreciate it. We also appreciate your time in posting a review and giving us (the great) feedback. We hope to see you up here for number visit. Regards Paul

Sydney, Australia
Reviewed 23 June 2015

Lovely hotel - gorgeous foyer and bar area, spacious comfortable rooms, and handy location not far from the Esplanade. The pool area is really lovely too, and has a real resort feel. Best of all were the friendly staff, always smiling and keen to help with everything, they really made the stay. The only downside was that the hotel is...

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Helpful?
Thank quoi_quoi
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Quoi, Thanks for the great review -sorry about the Casino! Thank you also for mentioning our wonderful staff -they are a dedicated crew who do try their best. We hope to see you again. Regards Paul

Bratislava, Slovakia
Reviewed 22 June 2015

We stayed with my sister and my cousin at this hotel the other week. I can say that this place met all my expectations. The whole experience starts when you enter the lobby where you are welcomed not only by concierge at the reception but also nice fragrance that they use in this area. All luggage is taken care of...

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Helpful?
Thank Adya17
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Adya, Thanks for your wonderful review -it was a pleasure to read and I know the team will enjoy it. We hope to see you back here one day. Regards Paul

Adelaide, Australia
Reviewed 21 June 2015 via mobile

We arrived at the Pullman & our initial thoughts were wow what a lovely hotel & friendly staff.. Then we went to our room & saw that there were 2 beds that were double size & for a family of 3 we new that wasn't going to be good.. My husband and I didn't get hardly any sleep because the...

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Helpful?
Thank Jo B
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Jo, Thanks for taking the tiome to post a review and I'm sorry about the beds - we are woring on a replacement program but I realise that didn't help you. We appreciate the feedback and glad you enjoyed our location. Regards Paul

Los Angeles, California
Reviewed 21 June 2015

The hotel had a great staff and spacious and clean rooms. There is a yummy coffee shop next door, but I forget the name! It is a good location as well as the tour buses pick you up there. It also has a seafood buffet to die for.

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Helpful?
Thank kleinjk
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Kleinjk, Thanks for taking the time to write such a nice review - we appreciate you taking the time. Regards Paul

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,939 - ₹ 16,197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
24 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not facing Abbot St have a great view of the pool.”
 of 5 bubbles prfecto, 12 Feb 2017 | Read review
“The higher floor the better for a harbor view!”
 of 5 bubbles JCJCA, 9 Feb 2017 | Read review
“Room 1309 had a better view than 1118.”
 of 5 bubbles cbg52, 8 Feb 2017 | Read review
“All rooms seem to have a reasonable outlook with a balcony.”
 of 5 bubbles PWSMJS, 8 Feb 2017 | Read review
“Higher floors have a better view but you can hear A/C noise from surrounding hotels on balcony.”
 of 5 bubbles Jequila, 4 Feb 2017 | Read review
5 of 5