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Pullman Cairns International

Hotels.comUS$ 174*
View Deal
#6 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 407*
US$ 174*
US$ 407*
US$ 174*
US$ 407*
US$ 174*
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Pullman Cairns International
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2,037 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Cairns International
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Showing 1,864: English reviews
Reviewed 15 November 2015 via mobile

We stayed at the hotel for three nights for my partner's bday. We've got a room 1313 with a nice sea view. The room was pretty big and clean, except of some sticky spots on the tile. There were all bath essentials except of tooth paste. Spa area was really lovely, couldn't ask for more. Breakfast was included and we...

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Helpful?
Thank Kate R
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Kate R, Wonderful to hear that you had a fantastic time with us celebrating your partner's birthday! Our talented pastry chef's always manage to come up with some amazing birthday plates for our guest's special day, and yes they really are like pieces of art. I will be sure to pass your lovely comments onto our team, I am...

Sydney, Australia
Reviewed 15 November 2015

Adding another review to the hotel, as I am a regular guest here and I am always met with good customer service. Joe one of the conceirge at the hotel is always friendly and welcoming as is Cathy who greeted me and my wife by name every morning at breakfast. I was informed that the hotel will be going through...

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Helpful?
Thank Michael K
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Michael K, Thank you once again for another lovely review of our hotel! I have noted your comments regarding our sun beds, we are looking at more comfortable options for these, however in the tropical climate it can be hard to find materials which are durable also! Thank you for acknowledging our team members, I will be sure to...

Reviewed 13 November 2015 via mobile

Since our last visit the standard has dropped. What a disappointment. Was looking forward to something special and it just didn't happen. Staff still very attentive . Quality of food very poor. Seafood was tasteless. Crumbed fish very dry.

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Helpful?
Thank NolaTelley
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Dear Nola, Thank you so much for taking the time to talk to me over the phone this morning. Once again please allow me to apologise in regards to your Coco’s restaurant dining experience last Friday night. I’m very disappointed to hear that our food quality did not meet your expectations, I’ve spoken with our Executive Chef who has ensured...

India
Reviewed 13 November 2015

We stayed there for 3 nights and the hotel is very comfortable with a stunning view. The staffs are very courteous. I had left behind my jacket and some other tops in the room. When contacted they immediately responded and as soon as we transferred the courier charges they send it across to India. Inface there were few items we...

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Helpful?
Thank PriyadarshiniHakim
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi PriyadarshiniHakim, Thank you for your review of the hotel. How lovely to hear we were able to return all your items to you in a timely manner, that is the work of our wonderful housekeeping team, I will be sure to pass on your appreciation to them. I am glad to hear you had an enjoyable stay with us...

Reviewed 13 November 2015 via mobile

Room & service both exceeded my expectations. Particularly liked that staff remembered my coffee order at breakfast & offered great service rather than just run of the mill self serve buffet. Rooms were comfortable & clean although I had issues with the louvres not closing closely enough for a dark room.

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Helpful?
Thank MissMosquito
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

MissMosquito, Thanks for the review, we are delighted to hear you had a wonderful time with us! I will pass on your comments to our breakfast team regarding your coffee order, it is the little things that make a stay much more memorable, so it is fantastic to hear they looked after you so well. Thanks again and we look...

Australia
Reviewed 11 November 2015 via mobile

After a long day at work, this hotel ticks all the boxes. Large room with great lighting, plenty of easily accessible power points, nice work desk and a balcony with a view. Stocked minibar and free wifi for Le club Accor members. The bathroom is huge and the amenities are lovely. Check in was a breeze and valet parking was...

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Helpful?
Thank Angelry_1
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Angelry, Thank you for your fantastic review! We are so pleased to hear you had an enjoyable stay with us. We can't wait to welcome you back! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Adelaide, Australia
Reviewed 11 November 2015

I couldn't recommend this accommodation more. Although the rooms were slightly outdated (very slightly), it incorporated a beautiful bathroom with a spa bath overlooking the ocean, the bed was very comfortable and large, and the view of the dock was incredible. Very lovely room and I will definitely be staying there again when I return to Cairns :)

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Helpful?
Thank JasmineBlanusa
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi JasmineBlanusa, Thanks for your review, we are glad you enjoyed your stay! Kind Regards, Leissa Prouchandy Guest Experience & Loyalty Manager

Cairns, Australia
Reviewed 10 November 2015

My husband and I live outside of a Cairns and had a function on in the city, so we opted to stay close by at the Pullman International, as I have many times before, for the same reason. The service and the friendliness of the staff is always spot on. They are always polite and ready to help. The Pullman...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank travelforevermore
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi travelforevermore, So lovely to hear from our local guests, and it is wonderful that you had a great stay with us yet again! Thank you for your comments and we look forward to welcoming you back to the hotel soon! Kind Regards Leissa Prouchandy Guest Experience & Loyalty Manager

Reviewed 10 November 2015 via mobile

What I liked : Check in was easy, Location was perfect and close to everything, The outdoor pool was quiet and a great place to relax, Lovely staff at reception, Walls are thick and I couldn't ever hear what was going on next door or in hallway (great for a sleep in!), The ocean view room was spacious and had...

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Helpful?
Thank Kristinag23
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Kristinag23 Thanks for taking the time to give us your review of the property. I am delighted to hear that you enjoyed your stay with us and the staff looked after you so well. I have noted your comments regarding improvements needed, and the hotel will be undertaking a refurbishment in 2016, which will vastly improve the in room...

Reviewed 8 November 2015 via mobile

Champagne reception on arrival, fantastic view of cairns from room. Room was excellent standard. Pool was quiet & at times had it to ourselves. Watching the bats at dusk was an amazing site. Close to centre of cairns, perfect location. Trip to Port Douglas/cape tribulation worth considering. Split nights between both locations is worth considering. As trained divers we took...

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Helpful?
Thank Bunce2002
Leissa P, Front Office Manager at Pullman Cairns International, responded to this review

Hi Bunce2002, Thank you for your lovely review! I am delighted to hear you received such a wonderful welcome upon arriving at the hotel! Our pool deck is a fantastic place to watch the flying fox colonies take off for their evening activities, it is great to hear you had the opportunity to see this! Thank you once again and...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 7,944 - ₹ 16,341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
31 questions
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a 'mountain view' room which would've been fine except for the noise. Try to get an ocean view.”
JohnDHab, 23 May 2017 | Read review
“The pool is on the third floor, so if you have kids it's a good floor to be on.”
vanessarC4500MM, 19 May 2017 | Read review
“Rooms on the East have a view of the inlet whilst the West looks at the mountains.”
620peterw, 16 May 2017 | Read review
“Make sure there is no musty smell”
161vald, 16 May 2017 | Read review
“The higher the floor the better”
annefU6782SY, 11 May 2017 | Read review
5 of 5
Hotels.com
US$ 174* /night
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Agoda.comUS$ 174
PullmanUS$ 174
AMOMAUS$ 407
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Prices are for 1 room, 2 adults
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