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Pullman Cairns International

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#5 of 65 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,991 Reviews from our TripAdvisor Community

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Showing 1,819: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEW

Clean place and friendly staff. Located right across the casino, great for gambling addicts or bored individuals. Nice relaxing pool and a quiet gym that is decently equipped, managed to continue my fitness plan during my stay. There is a Wools supermart nearby too, able to get whatever you forgot to bring over. Enjoyed my stay.

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Helpful?
Thank Francis S
Shirley, Solihull
Reviewed 3 days ago NEW

This hotel was in a very good location and had large, clean and comfortable rooms. There was a great choice at breakfast and the food was of a good standard. Staff were polite and helpful and we really enjoyed our stay.

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Helpful?
Thank Castrip
Brighton, Michigan
Reviewed 3 days ago NEW

Great central location in Cairns, Pool was very relaxing, but don't expect service at the pool unless you call up for service. I do wish someone would have asked me if I need water or something. Very confusing on the check in process, I was paying for part of my trip and my company paid for the other. The Concierge...

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Helpful?
Thank janet s
McKinney, Texas
Reviewed 4 days ago NEW

We recently stayed at the Pullman as the start of a 3 week tour of Australia and found the rooms, lobby and breakfast buffet very good. The modern decor of the room was nice, the beds comfortable, and the central location is food for tourists. The front staff could have been much better, but their kind bartender helped a little....

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Helpful?
Thank WendyHappiness1
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi WendyHappiness1, Thank you for taking the time to review our hotel, I am disappointed that your stay did not meet expectation, please accept my sincerest apologies. We do have a guaranteed check in time of 2pm, however we endeavour to provide an early check in to those who have been travelling for a long time, as we understand that...

Cairns, Australia
Reviewed 5 days ago NEW

A couple of girlfriends and I had a Saturday night at the Pullman International recently for a weekend reunion dinner at their restaurant. We booked a share room for 3 and it was comfortable with a view out to the Casino across the road. So although not Eslanade views it was after all just a base for the weekend. I...

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Helpful?
Thank Cheryl B
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Cheryl B Thank you for taking the time to review our hotel, I am pleased that your stay with us was enjoyable and you had the opportunity to enjoy our facilities whilst celebrating your reunion! We appreciate your feedback and hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Reviewed 1 week ago NEW

WE stayed one night only - Emma from the hotel phoned us a day before our arrival to confirm our booking and as k if we had any special requirement. We asked for an upgrade and a late check-out. No problem, easy check-in, nice upgrade, friendly service at checkin and car valet service. Nice roomy upgrade with views of the...

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Helpful?
Thank Ramzi H
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Ramzi H Thank you for your review, I am delighted that your stay with us was a pleasant, and you found the hotel and team to be welcoming and accommodating! We appreciate your feedback and we look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

Teesside
Reviewed 1 week ago via mobile

Nice hotel though nothing spectacular. Sizeable room though a little dated aircon seemed to be struggling a bit. Cost of wifi extortionate at $26 for one day. I can't understand hotels still charging for wifi in this day and age when most bars offer it free. Nice location, a nice pool area. I would stay again.

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Helpful?
Thank Maria R
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Maria R, Thank you for your review, I am pleased that the the hotel catered to your needs for the most part, and we appreciate your comments on areas you feel we could improve. I am sorry there was issues with your air conditioning in your room and we were unable to resolve this for you whilst you were...

Reviewed 1 week ago via mobile

This is a very nice hotel, very sort of colonial. As you can expect From the hotel ranked 3rd, the staff are professional and knowledgeable. I can't imagine what the Coconut Resort has to offer that gives them top spot.

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Helpful?
1Thank Indianromeo
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi indianromeo, Thank you for your review, I am pleased that the hotel offered you a lovely break from the bustle and bustle of a big city! We appreciate your comments and hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Moe, Australia
Reviewed 1 week ago

Very efficient & helpful front staff. Clean room. No noise. Good food & beverages at reasonable prices. Great pool & surrounds. Room service was good & staff were very good. 2 minute walk to Cairns Esplanade. Would recommend a stay. No complaints at all.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lynetteannm
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi lynetteannm Thank you for your review, I am pleased that you had an enjoyable stay with us and had the opportunity to enjoy our facilities! We look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

Brisbane, Australia
Reviewed 1 week ago

This hotel is to be highly recommended. It is very well located in Cairns city, close to all amenities. Room was large, very clean and had a wonderful view of the harbour. Pool and gym were well maintained.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Carolyn B
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Carolyn B Thank you for your review, I am delighted that your stay with us was enjoyable and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,670 - ₹ 17,080 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Luxury Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
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Questions? Get answers from Pullman Cairns International staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at front with on high floor”
 of 5 bubbles Castrip, 26 Mar 2017 | Read review
“decide if you want sunset or casino views :-)”
 of 5 bubbles CherylB364, 24 Mar 2017 | Read review
“Personally I prefer a high floor room with a sea view.”
 of 5 bubbles IslandMichele007, 15 Mar 2017 | Read review
“The higher floors have better views.”
 of 5 bubbles Q7545BPsusanw, 14 Mar 2017 | Read review
“Harbour view rooms on a higher floor allow the view to be enjoyed even more.”
 of 5 bubbles christina542017, 5 Mar 2017 | Read review
5 of 5