We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pullman Cairns International

Show Prices
#7 of 68 Hotels in Cairns
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Pullman Cairns International
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,858 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,705: English reviews
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Having stayed at the Pullman International Cairns in September 2016, I can only compliment them on their customer service and the room was very clean and well equipped and bathroom was exquisite. Location is close to everything.

Helpful?
Thank Noelene4
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Noelene4 Thank you for your review, we appreciate your feedback on your stay and I am pleased that the team were welcoming and friendly! We look forward to welcoming you back again soon. Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager More 

1 review
Reviewed 4 days ago NEW via mobile

It was my second stay at this hotel. The staff are very professional and genuinely nice. Great location and a fabulous pool and spa. Great for a relaxing getaway. Housekeeping standard was very high. Room was very well presented and comfortable. I thoroughly enjoyed my little getaway and will stay again. Well done, and thank you Pullmam International Cairns

Helpful?
Thank Brad N
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Brad N, Thank you for taking the opportunity to review our hotel, I am pleased that you second stay with us was just as memorable, and the team were welcoming and friendly. I am pleased that you had the opportunity to enjoy our pool and spa areas also, it is a great place to relax and enjoy the sunshine... More 

San Pedro, Belize
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

I arrived at the Hotel at 6:30am after a very long overnight bus trip. The hotel staff were excellent, letting me shower in the gym and storing my bag for the day. Great amenities and excellent breakfast buffet

Helpful?
Thank Malicki90
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Malicki90, Thank you for your review, I am delighted that your stay was enjoyable and the team were able to accommodate you after such a long trip! I am pleased you had the opportunity to enjoy our buffet breakfast and we look forward to welcoming you back again when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience... More 

Level Contributor
100 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 days ago NEW

We visited here as part of a Vantage Tour group and for all of the hotels we stayed at, this one was disappointing. For one the beds are small and uncomfortable... they are very soft. The other issue is the unfriendly nature of the staff. I believe this to be a management problem because we witnessed first hand their handling... More 

Helpful?
Thank Richard M
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Richard M Thank you for taking the opportunity to review our hotel, I am disappointed that your stay did not meet expectation. Firstly I am sorry that the bed in your room was not comfortable, and we could not look for a resolution to this issue during your stay with us. We do offer king beds for guests who... More 

Sydney, Australia
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago NEW

Stayed here for three nights while on a work trip. Had a great view from my room- worth getting up for sunrise for. Bed was super comfortable and the maid service was very friendly and helpful. Also loved the pool- had colleagues staying at other hotels, but the pool here was certainly the best. Breakfast was nice as well, many... More 

Helpful?
Thank Christopher H
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Christopher H Thank you for taking the opportunity to review our hotel, I am delighted that your stay with us was comfortable and the team were welcoming and friendly. I am pleased you had the opportunity to enjoy our pool area, it is magnificent! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience... More 

Saskatoon, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

This being my 4th 'annual' visit to Australia, I had some question in my mind about whether making the trip again next year would be in the cards. My stay at the Pullman International Cairns last week virtually assures a return visit, as it will be a joy to return to such a magnificent hotel. Given that Cairns is smaller... More 

Helpful?
1 Thank 2112Rush2013
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi 2112Rush2013 Thank you for taking the opportunity to tell us about your wonderful stay, I am delighted that we have convinced you to return once again to beautiful Cairns! I am pleased the team were friendly and welcoming and took the time to provide you with such exceptional service! Thank you once again for your comments and we look... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Very good hotel, staff was extremely helpful Room was always cleaned and up to a very high standard. Close to everything all in all great time. Had a great time. With my partner plenty to go do and see !!

Helpful?
Thank John K
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi John K Thank you for your review, I am delighted that you enjoyed your stay with us and the team were helpful and friendly! I am pleased that the room was clean and comfortable, and we look forward to welcoming you back when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager More 

Brisbane, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

To explain, my wife and I booked into the Pullman Reef Hotel Casino across the road but someone somewhere in the long supply chain ended up double-booking. I received an apologetic call from the group within a few hours of booking asking if I would accept an upgrade in this sister property albeit a further block back from the marina... More 

Helpful?
Thank David R
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi David R Thank you for your review, I am delighted that we were able to provide you with a delightful alternative to the original hotel which you booked! I am pleased that the team were welcoming and friendly and set the tone for your weekend with us, and we look forward to welcoming you back again when you next... More 

Lyttelton, New Zealand
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

The hotel has a great location near the Casino and cruise wharves. All staff very courteous and helpful. Beds are small - in twin rooms they are double beds. Not Queen size Bathrooms well appointed. Wifi free in lobby (get password from reception) but very expensive in the rooms. Restaurant is average and way overpriced. In room TVs are small... More 

Helpful?
Thank AbaddoNZ
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi AbaddoNZ, Thank you for taking the opportunity to review our hotel, I am pleased that you enjoyed your stay and the hotel was conveniently located and the team welcoming and helpful. I am disappointed that there were aspects of your stay that did not meet expectation, please accept my apologies. We do offer complimentary in room wi fi to... More 

Sydney, Australia
Level Contributor
158 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

My partner and I stayed as Accor Plus members at Pullman International Cairns for three nights. As you enter the hotel you feel that you are entering a different era. Large tall windows let in the Cairns light, wooden features from another era blend in with modern decor items The checkin process was smooth and professional. Entering our room the... More 

Helpful?
Thank Bali1961
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Bali1961 Thank you for your review, I am delighted that your stay with us was enjoyable and our team were welcoming and friendly. It is wonderful to hear that your room was clean and accommodating, and you had the opportunity to enjoy our pool, it is fantastic and has just been refurbished! I have also noted your comments regarding... More 

579 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (548)
Viewed
View from Room (78)
Viewed
Dining (10)
Viewed
Hotel & Grounds (75)
Viewed
Pool/Beach Area (32)
Viewed
Room/Suite (96)
Viewed
Bathroom (29)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (226)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (5)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.1 km away
Pullman Reef Hotel Casino
0.5 km away
Shangri-La Hotel, The Marina, Cairns
0.2 km away
Hilton Cairns
Hilton Cairns
#6 of 68 in Cairns
1,977 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
DoubleTree by Hilton Hotel Cairns
0.2 km away
Pacific Hotel Cairns
Pacific Hotel Cairns
#8 of 68 in Cairns
350 reviews
6.1 km away
Cairns Coconut Holiday Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,523 - ₹ 16,842 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, ACCOR, Travelocity, Odigeo, Agoda, Hotels.com and HotelTravel.com so you can book your Pullman Cairns International reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#6 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor if you would like a view.”
 of 5 bubbles Noelene4, 1 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 131RichardM131, 29 Nov 2016 | Read review
“Select a marina ocean view room”
 of 5 bubbles Bali1961, 21 Nov 2016 | Read review
“Rooms higher up have very good views at the back over the City and ranges and at the front over the sea.”
 of 5 bubbles Raitman, 14 Nov 2016 | Read review
“High level overlooking the marina”
 of 5 bubbles SusieMacSydney, 12 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay