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Novotel Cairns Oasis Resort

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2,064 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cairns Oasis Resort
See the most recent reviews
Showing 1,840: English reviews
Newcastle, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 March 2014

My husband and I stayed here for a week and it was wonderful. A lovely relaxing atmosphere with great facilities and wonderful staff. It has a great pool, and the breakfast is really good. Would be a great place for a family.

Thank Beverly783
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 March 2014 via mobile

We stayed at this hotel for 3 nights in March 2014. Negative points: - It is true that this hotel is in need of being updated - the corridors and rooms do look tired and worn. - the corridors smelt like they had been cleaned with a dirty mop, but I'm not sure if the smell was actually linked to... More 

Thank Likesholidays11
Wollongong East
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2014

My husband and I enjoyed our stay with you and we be back . I loved the pool and the food at breakfast was good and the meal we had in the restaurant was wonderful. we recommend your hotel to all .thanks

Review collected in partnership with Accorhotels.com

Thank seniors107
Olympia, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2014

Walking into the lobby our first impression was dingy, dirty and need of updating. The room was of the same poor quality and added a terrible moldy odor. There are thousands of fruit bats that inhabit the location and are VERY noisy and messy. Pool area looked nice from our room but did not use it and would not recommend... More 

2 Thank pdjglewis

Travellers are raving about these Cairns hotels

Melbourne, Australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 March 2014

I checked in on the14th. Not only was it a very long and tedious check in I got some real attitude from the person that checked me in. The staff at the reception desk are rude and appeared flustered. On checking out the staff were again rude and don't know how to smile. I even said hello to one of... More 

1 Thank Kathleen P
Townsville, Australia
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 March 2014

We have stayed at this property over the past few years and recently for five nights. The establishment is showing its age in terms the expected standard of accommodation normally associated with Novotel brand. The bathroom fitting were servicable but showing some degree of wear and tear. Most of the outdoor wooden furniture was in needs of maintenance. Overall the... More 

Thank Rahab0301
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2014

I checked in on Thursday night about 6pm and asked what vtime the restauarnt opened and was told it was closed as the hotel was too busy. There was food available at the bar but just standard pub food, burgers, fish and chips etc. After a long day travelling and working I expected a good meal and so find this... More 

1 Thank Jembrontefi
Maryland, USA
Level Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 March 2014

I stayed here as part of a group tour. The check in was very good. Breakfast was very well handled with the usual food selection. Coffee from a machine, tasted like instant. Room was clean, but pretty worn. Bath was old fashioned, but functioned well. Towels good, but minimal number. TV minimal with lots of sports channels, and Australian national... More 

Thank maggieMD
The Villages, Florida
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 March 2014

If you would prefer not to read a negative review about my experience at the Novotel in Cairns, Queensland, Australia, then read no further. If you are comfortable staying at a hotel that has sugar ants crawling around the room and has gray-headed flying foxes living in the trees around the a hotel, this is the place for you to... More 

3 Thank Jerry P

537 photos of this hotel

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Hotel & Grounds (65)
Bathroom (29)
Room/Suite (99)
Pool/Beach Area (74)
View from Room (26)
Dining (18)
Family/Play Areas (3)
Other (147)

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All Management Photos (76)
Hotel & Grounds (11)
Room/Suite (20)
Dining (6)
Pool/Beach Area (5)
Other (34)
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  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Paid Internet
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 5,925 - ₹ 14,179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#16 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
22 questions
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Moruya, Australia
17 days ago
Wollongong, Australia
Atlanta, Georgia
over a year ago
1 month ago

See all questions (22)

Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool side is good.”
 of 5 bubbles zoeTownsville, 3 Dec 2016 | Read review
“there is a pool, but do you want to be looking at that ?”
 of 5 bubbles 151patrickv, 21 Nov 2016 | Read review
“Upstairs pool/garden view”
 of 5 bubbles 827hh, 1 Nov 2016 | Read review
“get a pool view room”
 of 5 bubbles dennybroll, 27 Oct 2016 | Read review
“Stay away find somewhere else”
 of 5 bubbles amandamaree21, 17 Oct 2016 | Read review
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