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Rydges Plaza Cairns

Orbitz.comUS$ 101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Rydges Plaza Cairns
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458 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Plaza Cairns
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Showing 439: English reviews
Yungaburra, Australia
Reviewed 18 November 2015

I spent three nights in this hotel. It was very, very average. The building is very old and looking shabby in parts. Some moderrnisation has taken place but more is required. Location good. The room was quite large, quiet and the bed was comfortable. The amenities were fine. Interesting view from the 8th floor. I was astonished however on the...

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Helpful?
1Thank Peter L
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Peter L Thank you for your feedback from your recent stay. While I can say it is a bit of a mixed review I would like to thank you for your praise towards the staff and restaurant facilities. In regards to your room service I will be addressing ths with our housekeeping manager. Thank you again I look forward...

Glenorie, Australia
Reviewed 17 November 2015 via mobile

Clean and tidy. Comfy bed. Quiet. Friendly staff. Older style bathroom- could do with an update. Nice easy 5 min stroll to the esplanade. Good free internet. Only issue is the TV reception is very grainy. Might need an antenna upgrade but it could just be the area. All in all pretty good

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Helpful?
1Thank Mpcwhittaker24
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Mpcwhittaker24 Thank you for your review from your recent stay and thank you for your continued support. I am pleased to hear you enjoyed your stay and I will be sure to pass on your comments regarding the TV reception to Mark our Maintenance Manager. Remember 3rd times a charm! Joel Day General Manager

australia
Reviewed 16 November 2015

Spent just one night here and had a great sleep. Could have been the after effects of a long drive but room was clean and comfortable. Buffet breakfast the next morning was great. Very convenient location. Short stroll to plenty of eateries and entertainment.

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Helpful?
1Thank Jane C
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Jane C Thank you for the review. It is a shame you only had the chance to stay one night however I am pleased it was a well rested break from your road trip. Do come say hello if your passing through cairns again. Joel Day General Manager

London
Reviewed 7 November 2015

Visiting Cairns for work, the hotel was well positioned for walking/riding to our meeting venues but also to the esplanade and Cairns' fantastic cycle network. Great service at reception and very clean and functional rooms My only complaint would be a wish for a shower that didn't use curtains (shower pressure was exceptional though), some moisturiser with the shampoo/conditioner and...

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Helpful?
1Thank ozchickybabe
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi ozchickybabe Thank you for taking the time to provide us with feedback from your recent stay. Great to hear you enjoyed your stay with us and I hope we can welcome you back again soon. Hopefully then you will have more time to explore the beautiful city. Hope this finds you well. Joel Day General Manager

Melbourne, Australia
Reviewed 6 November 2015

The hotel is conveniently 3 blocks from the esplanade but is tired and needs and renovation around bathrooms and hallways. Bed was uncomfortable and when I first accessed my room the shower was running (not significantly but not just dripping) Not sure how long since was cleaned or stayed in but a waste of water. You had to get a...

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Helpful?
1Thank Peter S
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Peter S Thank you for taking the time to provide the feedback from your recent stay. I am sorry to hear that it was comfortabe as possible. I am pleased to say we are currently rolling out a soft refresh of the rooms and we are also in discussions regarding a possible bathroom upgrade so what this space. Feedback...

Goa
Reviewed 28 October 2015

We stayed at the Rydges Plaza Cairns for 2 nights and I'd say it has an ideal location with access to Esplanade, shopping centers, restaurants, the wharf and everything that'd matter to you while you're in Cairns. We moved around the area for 2 days and realized we were right in the center of everything. The staff at Rydges Plaza...

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Helpful?
1Thank QJohann
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi QJohann I love receiving feedback from happy customers and thank you for your review. We work hard here at Plaza Cairns to deliver a memorable experience for every one of our guests and I am glad you enjoyed your stay. I do hope we have the oppurtunity to welcome you back in the future. All the Best! Joel Day...

Reviewed 26 October 2015 via mobile

My husband and I booked this under the impression Rydges Plaza was a well known hotel and the images looked nice however we were mislead.. Walking through the corridor there was bad odour and as we got into the room, the bathroom very outdated and bed had no comfort. Apart from the cafes/restaurant around, and location being great there were...

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Helpful?
1Thank Chickal
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Chickal Thank you for taking the time to deliver your feedback to us. I am disapointed to hear that it was not as an enjoyable stay as the majority of our guests experience. I would like to discuss this further if you could please contact me via joel_day@rydges.com. I look forward to speaking with you. Joel Day General Manager

Reviewed 23 October 2015

This hotel is incredibly outdated, and I was disappointed with the quality. I thought Rydges was a good quality hotel chain however I was mistaken. It was very much budget accommodation which I was not expecting, as the photos of the hotel looked decent when I booked. I must say the pool area was nice as it had obviously been...

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Helpful?
1Thank Amelia T
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Amelia T I am sorry to hear that you did not enjoy your stay with us at Plaza Cairns. I would happy to discuss your experiences further if you could please contact me via joel_day@rydges.com. I look forward to speaking with you. Joel Day General Manager

Innisfail, Australia
Reviewed 23 October 2015

We stayed for two nights as quite good rooms and location to shops, eaterys night clubs and many more things to do. the service was excellent as so the staff. Breakfast all well served and plenty of time to dine

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Helpful?
1Thank Arthur T
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Arthur T Thank you for the glowing review. I am glad that you enjoyed your stay and we look forward to welcoming you back in the not too distant future. Joel Day General Manager

Brisbane, Australia
Reviewed 16 October 2015

I spent a Friday night here. Thankfully one night. The room was a studio suite which was fine for one night. The bathroom was old and outdated. There was swollen chipboard around the air con unit. The bathroom has suspended ceiling tiles and due to the air con the air was being sucked up through all of the gaps making...

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Helpful?
1Thank Robert H
Joel D, General Manager at Rydges Plaza Cairns, responded to this review

Hi Robert H Thank you for taking the time to share your experience at Plaza Cairns. I am sorry you found it less than satisfactory. As stated in a previous response, I am currently speaking with the owners of the surrounding businesses regarding excessive noise and hope to reach a suitable arrangement for both parties. I will also have Maintenance...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more   less 

Additional Information about Rydges Plaza Cairns

Address: Cnr Grafton and Spence Streets, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 6,154 - ₹ 10,273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Plaza Cairns 4*
Number of rooms: 101
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Also Known As:
Rydges Plaza Cairns Hotel Cairns
Rydges Plaza Hotel Cairns
Cairns Rydges Plaza Hotel
Hotel Style:
#31 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Plaza Cairns staff and other travellers.
2 questions
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2 months ago
2 months ago

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Questions? Get answers from Rydges Plaza Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Service & View”
STEAD, 22 May 2017 | Read review
“I was looking south and room view was good and entertaining.”
246PeterV, 26 Apr 2017 | Read review
“Stay away till they do a serious refurbishment”
MaxA84, 23 Mar 2017 | Read review
“Check the room before you unpack”
  • Black stuff on the ceiling - more prominent around the A/C vent
amits727, 22 Mar 2017 | Read review
“Level 10 had a nice view.”
12stefaniem, 16 Feb 2017 | Read review
5 of 5
Orbitz.com
US$ 101* /night
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Prices are for 1 room, 2 adults
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