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Cairns Colonial Club Resort

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689 Reviews from our TripAdvisor Community

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There are newer reviews for Cairns Colonial Club Resort
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Showing 619: English reviews
Lancashire
Reviewed 14 August 2013 via mobile

Don't be put off by the 'pontins' style chalet rooms. They may look a bit tired on the outside but the room we stayed in had been re-fitted on the inside. The bed was amazingly comfortable. There were all the mod cons including a flat screen tele, ironing facilities in the room, a decent sized fridge with ice box and...

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Helpful?
Thank Kate874
Management response:

Thank you for sharing your experience at ibis Styles Cairns Colonial Club with others. The contemporary style of the refurbished rooms has proved popular with guests and the new beds ensure a perfect nights rest. Set on 11 acres has it advantages as it is always easy to find a quite spot around one of the three swimming pools. Or,...

Melbourne, Australia
Reviewed 14 August 2013

This is the third time we have stayed at the Colonial club. Our ground floor Superior room was clean and cool. Although the resort rooms are dated, the bed was comfortable and the room clean and services by individual heat/cooling quiet heat pump units. The restaurant and cafe food was good and like any restaurant (including 5 Star restaurants) its...

Review collected in partnership with this hotel
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Helpful?
Thank CJ_reviews2013
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Brisbane, Australia
Reviewed 12 August 2013

Had an enjoyable stay for the price including breakfast. All the staff were very friendly and helpful. My room was tidy and clean and serviced each day. Would stay there again next time I'm in Cairns.

Review collected in partnership with Quickbeds
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Helpful?
Thank Charles R
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

We thank you for your feed back and will pass on your comments to the Team.

Berkshire
Reviewed 9 August 2013

When my wife and I visited the Colonial Club in 1996 we were impressed with everything about the complex. The city of Cairns has moved on phenomenally since then and all the action is centered around the Esplanade. Unfortunately the Colonial Club has been left behind as far as investment is concerned, and it's a long way from all the...

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Helpful?
Thank NelsonPK
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Thank you for your feedback - it is both valued and appreciated as it helps improve on our hotel standards. It is anticipated as the economy improves it will be possible to make further improvements to the infrastructure of the Resort.

Melbourne, Australia
Reviewed 7 August 2013

the cairns colonial club was a great place to stay the surrounds are terrific all tropical gardens and pools the staff were exceptional, we had the superior room which was very roomy and pleasantly decorated with access to a pool, the meals at the homestead restaurant were very good again the staff were great, we did a package with holidayspecialpackages.com.au...

Review collected in partnership with this hotel
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Helpful?
Thank sue_p_laird
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Dear Susan Thank you for your comments following your recent stay. We greatly appreciate you taking the time to let us know of your enjoyment. It is positive responses such as your own which encourage and motivate the staff to enjoy their work and to do it well.

melbourne
Reviewed 7 August 2013

Super friendly staff, amazing and tranquil gardens, great pool side cafe with good pizza's. I would definitely come back! We stayed in a studio room which was perfect for our small family. The only complaints I have are: On one morning we upgraded to a cooked breakfast which was very disappointing the scrambled eggs had split and bacon was not...

Review collected in partnership with this hotel
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Thank aliciaclaremew
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

We thank you for your feed back and will pass on your comments to the Team. We appreciate your comments on the food selection - we are due for a menu change which is done on a regular basis.

Phnom Penh, Cambodia
Reviewed 6 August 2013

It was pretty much what we were after in terms of being away from the hustle and bustle of the city centre but it really was a trek and a half to get anywhere!. The service was standard and just like the Ibis in London, the food was sub standard and over priced, I would not recommend eating at the...

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Helpful?
Thank ritchdawg
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Styles Cairns Colonial Club. At the Colonial Club, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry that your Poolside Cafe experience did not meet your expectations; please allow me to express...

Emerald, Australia
Reviewed 6 August 2013

The accommodation was modest but excellent. The rooms were very spacious. The staff excellent and the meals delicious. The accommodation caters for all people from all walks of life and offers everything a resort would at a much smaller price. I highly recommend staying at this Hotel and hope to return myself within the next twelve months

Review collected in partnership with Accorhotels.com
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Thank marcia-crosse
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Darwin NT
Reviewed 4 August 2013 via mobile

Stayed here for a few days, the breakfast was great. A variety of cereals, fruit, hot foods and juices. Stayed in the bigger rooms was a little surprised that the window was broken and had bad thoughts of something sliding through the window unexpectedly. This didn't dampen the stay but the rooms were quite smelly after a while. Could smell...

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1Thank Mestiza_inday
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

We very much appreciate you completing the Trip Advisor comments following your stay at the Ibis Styles Cairns Colonial Club. . Fedback is important and we will act on the staff comments and act where necessary It is our hope that plans to refurbish and improve on our facilities can be implemented as the economy improves enabling us to better...

Canberra, Australia
Reviewed 3 August 2013

Stayed here for a stopover in late July and was very pleased to find the service desk was staffed 24 hours, as my flight was delayed and didn't check in until just before midnight. The staff were very friendly and chirpy despite the late hours. They were very helpful and arranged a wake-up call and transfer back to the airport...

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Helpful?
Thank Bajar
Peter B, General Manager at Cairns Colonial Club Resort, responded to this review

Thank you for your feedback - it is both valued and appreciated as it helps improve on our hotel standards. With guests our priority, we are proud of our team who strive consistently to provide friendly and efficient service. In the not too distant future we will be able to replace all of the old TV's. This program has commenced.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Ibis Styles Cairns Colonial Club is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Cafe or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant to something more casual at the Poolside Cafe. Work up an appetite on the tennis court. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, the Ibis Styles Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why the Ibis Styles Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more   less 

Additional Information about Cairns Colonial Club Resort

Address: 18-26 Cannon St | Manunda, Cairns, Queensland 4870, Australia (Formerly Ibis Styles Cairns Colonial Club)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 4,248 - ₹ 6,807 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Colonial Club Resort 4*
Number of rooms: 315
Reservation Options:
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Also Known As:
Cairns Colonial Club Hotel Cairns
Cairns Colonial Hotel
Cairns Colonial Resort
Hotel Style:
#7 Top resorts Hotel in Cairns
#25 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Colonial Club Resort staff and other travellers.
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Questions? Get answers from Cairns Colonial Club Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay longer to enjoy the resort”
 of 5 bubbles V1037LCstevew, 1 Jan 2017 | Read review
“Almost all rooms are on ground floor ;practically single storied hotel. Very good rooms for people with reduced mobility.”
 of 5 bubbles pulin109, 18 Dec 2016 | Read review
“Ask for a quite location”
 of 5 bubbles 855kellieg, 12 Nov 2016 | Read review
“Go for the Studio room rather than the colonial room.”
 of 5 bubbles 713billyh, 16 Oct 2016 | Read review
“Not ground level.”
 of 5 bubbles noeleenlynl, 23 Sep 2016 | Read review
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