We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
5/11/2017 6/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Shangri-La Hotel, The Marina, Cairns

    Pierpoint Rd, Cairns, Queensland 4870, Australia
    Hotel website
    Save
    Lowest prices for your stay
    5 Nov 6 Nov
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$ 162/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 158
    US$ 131
    SAVE US$ 27
    US$ 156
    US$ 156
    Traveller (1180)
    Room & Suite (526)
    Dining (88)
    DoubleTree by Hilton Hotel Cairns
    2,217 reviews
    #12 of 64 hotels in Cairns
     
    Hilton Cairns
    2,287 reviews
    #6 of 64 hotels in Cairns
     
    Pullman Cairns International
    2,183 reviews
    #5 of 64 hotels in Cairns
     
    Novotel Cairns Oasis Resort
    2,335 reviews
    #22 of 64 hotels in Cairns
     
    Overview
    • Excellent48%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “horizon club” (306 reviews)
    “club room” (58 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, The Marina, Cairns
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    DoubleTree by Hilton Hotel Cairns
    2,217 reviews
    #12 of 64 hotels in Cairns
     
    Hilton Cairns
    2,287 reviews
    #6 of 64 hotels in Cairns
     
    Pullman Cairns International
    2,183 reviews
    #5 of 64 hotels in Cairns
     
    Novotel Cairns Oasis Resort
    2,335 reviews
    #22 of 64 hotels in Cairns
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$ 131.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cairns hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d80e121f6aa24dc7821d3d549d9876e4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256449,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79791057],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":131,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"d80e121f6aa24dc7821d3d549d9876e4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":158,"lowestMetaPrice":131,"additionalPartner":false,"highestMetaPriceDisplay":158,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":158,"lowestMetaPrice":131,"highestMetaPriceDisplay":158,"hotelName":"Shangri-La Hotel, The Marina, Cairns","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQ4MGUxMjFmNmFhMjRkYzc4MjFkM2Q1NDlkOTg3NmU0IiwiQUlLIjoiMjFmZDYyNDdjNWIyNDU0NTg0N2U1MzFhNzdhNTljNGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "US$ 131", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79791057":"AgodaIB","78851315":"OrbitzEWS","32605776":"Expedia","34361261":"Hotwire","32490093":"BookingCom","109203285":"HotelsCom2IB","53924497":"TravelocityEWS","79403735":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (2,610)
    There are newer reviews for Shangri-La Hotel, The Marina, Cairns
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    811 - 815 of 2,334 reviews

    Reviewed 8 September 2015 via mobile

    We stayed at the shangri-la in a superior room for 3 nights. The place was clean and tidy and in a very good location, but that's about it. The bed (2 king singles to make a king) were very hard and they were not the...More

    Thank Shelby H
    Reviewed 7 September 2015

    Lovely area and setting ......great restaurants close by staff very helpful and rooms excellent .we enjoyed our stay on our way to Port Douglas, we will stay longer on our next trip, best area in Cairns close to all facilities , nice beachside pool area...More

    Thank Stuart W
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 8 September 2015

    Dear Stuart W, Thank you for your very positive review of the Shangri-La Hotel. It is very pleasing to see your comments and highlighting the staff and location. I appreciate your feedback greatly. Best Regards Nic ODonnell - General Manager

    Reviewed 7 September 2015 via mobile

    Following mixed reviews I was a little nervous that I'd made a poor choice, but we thoroughly enjoyed our stay. As an over-worked prof 40yr old couple seeking respite from the Melbourne cold, we wanted a little extra luxury for a 3 night long weekend...More

    1  Thank BeanBeanie_13
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 8 September 2015

    Dear BeanBeanie_13, Thank you for your review from your recent stay, I am happy to learn that you enjoyed the Horizon Club facilities and the marina views that the Horizon Club rooms have. Best regards, Nic O'Donnell

    Reviewed 5 September 2015

    We visited the Shangri-La Hotel in Cairns for a weekend away with some friends. The location was great on the marina in Cairns with plenty of great restaurants nearby. The rooms were nice if a little tired but roomy and surrounded by lovely gardens. Unfortunately...More

    1  Thank Jackjack888
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 8 September 2015

    Dear Jackjack888, Thank you for your comments - both the positives and negatives. I am reviewing the hot water issues that you experienced in your room with our engineering team, and will see what can be done - my apologies for this. I am also...More

    Reviewed 4 September 2015

    I stayed at the Shangri-La Cairns for 1 night on 8/27/15. If I had stayed longer in Cairns, I would have definitely sought other lodging. This hotel is definitely not up to a 4 or 5 star standard. The room was exceedingly tatty, and the...More

    4  Thank Sara_Lime
    Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 8 September 2015

    Dear Sara_Lime, Thank you for your posting from your recent stay. I am sorry to hear that we did not meet your expectations, and would be very keen to look into your comments - if you could let me know more details. My email is...More

    DoubleTree by Hilton Hotel Cairns
    2,217 reviews
    #12 of 64 hotels in Cairns
     
    Hilton Cairns
    2,287 reviews
    #6 of 64 hotels in Cairns
     
    Pullman Cairns International
    2,183 reviews
    #5 of 64 hotels in Cairns
     
    Novotel Cairns Oasis Resort
    2,335 reviews
    #22 of 64 hotels in Cairns
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 142 - US$ 301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cairns
    • #7 Luxury Hotel in Cairns
    • #8 Romantic Hotel in Cairns
    • #11 Family Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Ctrip TA, Hotels.com, Booking.com, Cheap Tickets, Hotwire, Orbitz, Agoda, TripOnline SA and Cancelon so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
    Add Photo Photos
    Traveller (1180)
    Room & Suite (526)
    Dining (88)
    Pool & Beach (81)
    Hotel & Grounds (684)
    Bathroom (79)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Hilton Cairns
    2,287 reviews
    .31 km away
     
    DoubleTree by Hilton Hotel Cairns
    2,217 reviews
    .76 km away
     
    Novotel Cairns Oasis Resort
    2,335 reviews
    .69 km away
     
    Pullman Cairns International
    2,183 reviews
    .48 km away
     
    Nearby Restaurants
    Prawn Star
    417 reviews
    .10 km away
    Vivaldis Restaurant
    382 reviews
    .29 km away
    Tha Fish
    1,035 reviews
    .03 km away
    Waterbar & Grill Steakhouse
    1,277 reviews
    .02 km away
    Nearby Attractions
    ZOO TO YOU HQ - Discovery Centre
    10 reviews
    .09 km away
    Kuranda & Cairns Sightseeing Tour
    128 reviews
    .17 km away
    Passions of Paradise Reef Tour
    1,184 reviews
    .15 km away
    Silverswift Dive & Snorkel
    914 reviews
    .22 km away
    Ask a question
    Questions & Answers
    rowburleigh
    5 June 2017|
    AnswerShow all 8 answers
    Response from Kosaku U | Property representative |
    このたびはシャングリ・ラ ホテル ザ・マリーナ ケアンズをご用命いただき誠にありがとうございます。 お問い合わせいただいたアーリーチェックインに関し、回答申し上げます。 (アーリーチェックイン・確約) ご到着と同時に入室を確約されたい場合は前日からお部屋をご用意する必要があるため、前泊分の宿泊費が加算されます。 早朝チェックイン確約ご希望の際はご予約いただいた旅行代理店にお問い合わせいただくか、シャングリ・ラ... More
    0
    Votes
    Google Translation
    Sushma S
    17 May 2017|
    AnswerShow all 3 answers
    Response from Tarun S | Reviewed this property |
    Inform the hotel for early check in. If available they will give you the room. Else you can drop your luggage and go for the trip. When you will be back your room would be ready with your luggage.
    0
    Votes
    Margaret F
    13 March 2017|
    AnswerShow all 4 answers
    Response from Samantha S | Reviewed this property |
    Yes - usual hotel style needing a code
    1
    Vote
    Room Tips
    "Rooms having view to the harbour require very little additional fee."
    Read review
    "Marina views are a must"
    Read review
    "Marina view"
    Read review
    "Overlooking the marina or sea view would be best"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing