We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, The Marina, Cairns

Traveller (1304)
Room & Suite (633)
Dining (92)
Overview
Visit hotel website
E-mail hotel
Pierpoint Rd, Cairns, Queensland 4870 Australia See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Shangri-La Hotel, The Marina, Cairns
Special Offer:Book Direct and Save
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$ 158.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cairns hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f2dd59bead8944d4a7e8b98d8eb2a956", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256449,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79791057],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":158,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f2dd59bead8944d4a7e8b98d8eb2a956","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":164,"lowestMetaPrice":158,"additionalPartner":false,"highestMetaPriceDisplay":164,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":164,"lowestMetaPrice":158,"highestMetaPriceDisplay":164,"hotelName":"Shangri-La Hotel, The Marina, Cairns","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImYyZGQ1OWJlYWQ4OTQ0ZDRhN2U4Yjk4ZDhlYjJhOTU2IiwiQUlLIjoiYzI1YjY1ZDgzYzUxNDM5ZWEzNzY2Yjg5OGIyYjY2ZTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "US$ 158", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79791057":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,859)
Filter reviews
2,551 results
Traveller rating
1,143
844
354
128
82
Traveller type
Time of year
LanguageEnglish
More languages
1,143
844
354
128
82
Show reviews that mention
All reviews horizon club club room north restaurant horizon room one bedroom suite the great barrier reef tour desk an upgrade pool area is shopping centre fantastic location reef terminal bit dated buffet breakfast balcony canapes concierge
FilterEnglish
Updating list...
1 - 5 of 2,551 reviews
Reviewed yesterday

Very nice place, great location with plenty of bars and Restaurants, the only thing is they are doing renovations as the place in some areas needs updating, but once finished it will be a great place, a little disappointing with the breakfast service, lac of...More

Thank waynewallace
Reviewed 1 week ago

This hotel was the best, service is outstanding, very clean, everything you need from toothbrush to slippers was in the room when we arrived. Its in the perfect location and within walking distance to everything. Front desk and concierge are very informative and helpful.More

1  Thank Angie17563
Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 5 days ago

Dear Angie17563, Thank you kindly for taking the time to share your feedback with us and most importantly, taking the time to make special mention of our hotels greatest asset, our staff. We work extremely hard to deliver an exceptional guest experience, and it is...More

Reviewed 1 week ago

We arrived from Sydney and were unhappy to find that the marina view room we had booked was unavailable due to renovation. The front desk clerk and the manager did all they could to assuage our unhappiness and were successful. They made the very best...More

Thank Gary S
Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 5 days ago

Dear Gary S, Thank you for taking the time to share your stay experience and your fantastic review. Customer feedback is very important to us and we have noted your comments for discussion. We are delighted to hear that overall, you enjoyed your stay with...More

Reviewed 1 week ago

Nice and beautiful hotel. Room is clean and tidy. Bed is comfortable. Good location. We stayed only for 1 night and when we stayed in the room at night, the power just suddenly shut down. The engineer came and check, and the staff is helpful,...More

Thank louischan614
Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 5 days ago

Dear louischan614, Thank you kindly for taking the time to share your feedback with us and most importantly, taking the time to make special mention of our hotels greatest asset, our staff. We are very blessed to have such a great team who take great...More

Reviewed 1 week ago via mobile

A group of us had been booked in for a 50th birthday party for months. We understand that renovations are on but on a Saturday afternoon, a typically busy time for a bar, you should have a bartender who knows what they are doing, not...More

Thank ChrisD-F99
Response from NicODonnell, General Manager at Shangri-La Hotel, The Marina, CairnsResponded 5 days ago

Dear ChrisD-F99, Thank you for taking the time to share your review of our hotel. I apologise that we did not meet your expectation and your stay experience wasn’t as enjoyable we hoped it would be. We appreciate your comments and can only hope that...More

View more reviews
About
Description
Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and More a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
255
Price range
US$ 141 - US$ 288 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Location
Australia > Queensland > Cairns Region > Cairns
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
255
Price range
US$ 141 - US$ 288 (Based on Average Rates for a Standard Room)
Also Known As
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Location
Australia > Queensland > Cairns Region > Cairns
Photos
Traveller (1,304)
Room & Suite (633)
Dining (92)
Pool & Beach (88)
Amenities (13)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 63 nearby hotels
Pacific Hotel Cairns
780 reviews
.31 km away
Hilton Cairns
2,568 reviews
.32 km away
Mantra Esplanade Cairns
2,059 reviews
.33 km away
BreakFree Royal Harbour Resort
929 reviews
.38 km away
Nearby RestaurantsSee all 687 nearby restaurants
Prawn Star
750 reviews
.10 km away
Piato
215 reviews
.04 km away
Tha Fish
1,201 reviews
.03 km away
Vivaldis Restaurant
455 reviews
.29 km away
Nearby AttractionsSee all 379 nearby attractions
Kuranda & Cairns Sightseeing Tour
135 reviews
.18 km away
ZOO TO YOU HQ - Discovery Centre
10 reviews
.10 km away
Great Day Fishing & Crabbing
77 reviews
.02 km away
Oiled Massage at The Pier
22 reviews
.03 km away
Questions & Answers
Ask a question
mythingmary
17 October 2018|
AnswerShow all 10 answers
Response from Rosemary V | Reviewed this property |
We hired a car at the airport. The sights around Cairns are quite spread and unless you want to do bus tours, you need transportation.
1
Vote
Blueenvy
16 May 2018|
AnswerShow all 3 answers
Response from Bogdan T | Reviewed this property |
All Horizon Rooms, meaning those facing, and with terrasses on, thé marina have already been refurbished and very tastefully so, I should add. They are comfortable, modern, elegant and with breathtaking views. We stayed... More
3
Votes
Blueenvy
16 May 2018|
AnswerShow all 4 answers
Response from LyndyLipman | Reviewed this property |
I did not use a laundry there but guarantee there is an ability to get clothes laundered.
0
Votes
Room Tips
"Choose a room with the Marina view, or a corner suite."
Koustubh132
1 week ago
Read review
"Get a room facing the marina for free quiet entertainment."
B9748ZCpeterr
12 Sep 2018
Read review
"The Tower rooms are biggest and have the best views"
scubal0ver
26 Aug 2018
Read review
"Rooms to the south overlook the bars and restaurants of the esplanade, so they can be a bit louder at night."
zenm2013
20 Aug 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing