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Palm Royale Cairns

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444 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Level Contributor
7 reviews
Reviewed 3 weeks ago via mobile

Best $85 bucks I've spent. Rooms were clean and tidy. Pools was lovely and clean. Staff lovely. We arrived heaps early and they let us use the pool until our room was ready. Will definitely be returning. Note we are from North Queensland, so all of the things other visitors have said as negatives is normal up here in this... More 

Helpful?
Thank Kelly M
Perth, Australia
Level Contributor
6 reviews
Reviewed 3 weeks ago

We had a excellent stay here. We were there for 8 days and had no complaints whatsoever. Staff very helpful rooms are a good size and comfortable. Both pool areas great. The only thing as a suggestion would be to upgrade the TVs.

Helpful?
Thank m0i011
Sanctuary Point, Australia
1 review
Reviewed 4 weeks ago

for me all was great staff house keeping number 1 shopping centre hotel bus service all close 24hr desk and great tour lobby wonderful pool for all ages not right in cairns but just a bus ride rooms where good with air and fans and a lift if up stairs

Helpful?
Thank walbourke
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Only thing I could suggest is maybe an upgrade of tvs. Other than that we were very happy with the place, location, price and set up. Would happily recommend this place to others. Definitely great value for money. They were very accommodating and are always welcoming each time we stay.

Helpful?
Thank Tee S
Perth
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 October 2016 via mobile

Pros The staff were helpful and friendly. The pools were very big and nice. Great value for money. Room was clean and comfortable. Shopping close by. Shuttle bus to go into down was available for $5pp Sitting on the balcony over looking the pool was enjoyable with a glass of wine Complimentary ice. Cons The outside of the hotel was... More 

Helpful?
Thank Helena_Adrian
United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 October 2016 via mobile

Stayed here for two nights (one thanks to our flight being cancelled- grrr!) It's a fair way out of the middle of town and only offers breakfast in the way of food. However the hotel runs a prompt good value shuttle service to the middle of town so that isn't a problem. ($10 each for a return) Nice and clean,... More 

Helpful?
Thank Daisy C
Sydney, Australia
Level Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 October 2016

From the outside the resort is a bit tired looking and dated – very 1980’s. But the room I had had obviously been updated and was very pleasant. Plenty of space both bedroom and bathroom, flat screen TV, coffee/tea making, agree queen bed (2 beds together). I had breakfast one morning – I was given a voucher supposedly discounting the... More 

Helpful?
1 Thank Cobra53
Christchurch, New Zealand
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 October 2016 via mobile

Had a great times stay at the palm royal hotel. Positioned in the perfect place to everything. Very friendly staff who helped with everything. Two great sized swimming pools which we used everyday. Would definitely stay again.

Helpful?
Thank Janelle87
Ulaanbaatar, Mongolia
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 October 2016

Stopped in Cairns for overnight between Cape Tribulation and Mission Beach, booking one night at Palm Royale Cairns at the last minute at a discounted rate. Didn't get to use the facilities, however the room was spacious, clean and just what we needed. Bathroom was large and clean, with good, strong hot water. Check-in and check-out were a breeze, assisted... More 

Helpful?
Thank Mongol_Bear
Innisfail, Australia
1 review
Reviewed 7 October 2016 via mobile

Am frustrated with the service that was given to me upon arrival as I was not made aware of a surcharge to my card or an additional $100 on top of paying for a room before being handed a room key. This dilemma forced me to make last minute arrangements at another hotel which was much more pleasant to deal... More 

Helpful?
Thank nothappysusan

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Palm Royale Cairns

Address: 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 3,830 - ₹ 6,566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Royale Cairns 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Palm Royale Cairns Hotel Cairns
Palm Royale Hotel Cairns
Cairns Palm Royale
Hotel Style:
#23 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Palm Royale Cairns staff and other travellers.
6 questions
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Tranent, United Kingdom

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Questions? Get answers from Palm Royale Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have pool views”
 of 5 bubbles tasvell, 29 Sep 2016 | Read review
“Chester Court rooms are quieter.”
 of 5 bubbles newy-chic143, 5 Sep 2016 | Read review
“Our room was on Chester Court side and was quiet and over looked the lap pool”
 of 5 bubbles jimmys642016, 2 Jun 2016 | Read review
“Facing swimming pool view is pretty but can be noisy if group people using the pool”
 of 5 bubbles 923scottj, 21 Apr 2016 | Read review
“we had a room overlooking the lap pool which on a whole was lovely and quiet”
 of 5 bubbles yasghanbar, 6 Apr 2016 | Read review
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