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Cairns Reef Apartment & Motel

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Traveller (20)
Room & Suite (16)
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Overview
  • Excellent32%
  • Very good32%
  • Average22%
  • Poor8%
  • Terrible6%
Travellers talk about
“friendly hosts”(2 reviews)
“stayed here”(11 reviews)
“short drive”(2 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
4 Star Hotel
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Reviews (50)
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All reviewsfriendly hostsstayed hereshort drivesecure parkingnight staynice poolfridgetennis
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11 - 15 of 46 reviews
Reviewed 16 October 2015 via mobile

Downstairs 1 room apartment a bit dark and musty. Fittings and some appliances tired and unit did not feel clean (particularly the floors) friendly reception and unit was roomy and well laid out. Will try and find somewhere newer and better value next time.

5  Thank Darryl B
Reviewed 10 September 2015

I stayed here recently and was amazed at the friendly and very helpful staff. The manager Keryn went out of her way to accomodate us with information on tours, eating places and general local information. The rooms are very large and comfortable, very well equiped...More

1  Thank Missm171
Reviewed 6 September 2015

Found the staff to be unpleasant and the apartment was filthy, when leaving I moved the bed to make sure I didn't leave anything behind and there was a dirty boys nappy, which didn't have any baby boys staying with us so was not ours...More

5  Thank shanah m
Response from Keryn01, Manager at Cairns Reef Apartment & MotelResponded 9 September 2015

I think you have the wrong motel as I have had no visitors from Adelaide on the date you have given and no one by your name.

Reviewed 3 September 2015 via mobile

Stayed here for 5 wks through work. Not once in that time were the bathrooms, kitchen or floors cleaned. With 2 little kids and even a bit of nagging on my part that's not really good enough. Their version of an apartment service, which is...More

4  Thank Corey H
Response from Keryn01, Manager at Cairns Reef Apartment & MotelResponded 4 September 2015

Perhaps you are not sure on the meaning of self contained.Your unit was serviced every few days which is more than our usual weekly service. Your lovely wife on a couple of occasions told our cleaners it was not needed or not to do as...More

Reviewed 3 September 2015

I stayed here just over a month ago now with my family and we had a great time. The kids loved the tennis space they had to play and the pool area. The rooms were spacious and clean and the place had secured car parking...More

1  Thank Louise A
Response from Keryn01, Manager at Cairns Reef Apartment & MotelResponded 4 September 2015

Thankyou Louise. I remember you and your lovely family. Take care and hope to see you again next year. Keryn

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About
Amenities
Top amenities
Free Parking
Pool
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 63 - US$ 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 63 - US$ 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Luxury Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (16)
Questions & Answers
Ask a question
Natalie T
12 April 2017|
AnswerShow all 2 answers
Response from Keryn01 | Property representative |
Hi Natalie Yes we have free wifi to all our guests.
0
Votes
Jennifer E
23 January 2015|
AnswerShow all 2 answers
Response from Keryn01 | Property representative |
hello Jennie A taxi will take you approx 15 minutes or you could book a shuttle bus on 0432 488 783. We can arrange a late check in by leaving directions for you. Please dont hesitate to to email or phone if I can assist... More
0
Votes
Room Tips
"Older folk should request a ground floor room as there is no elevator."
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"A car is handy as it is a bit out of the city"
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"Apartments are fantastic!!"
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"Check room servicing situation."
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