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Pullman Reef Hotel Casino

35-41 Wharf St, Cairns, Queensland 4870, Australia
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Figtree Playground
    0.1 km
  • 5 star hotel
  • Pool
Reviewed yesterday
Just Perfect!
We stayed here for one night in a junior corner suite. The room... more
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1,811 Reviews from our TripAdvisor Community

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Showing 1,696: English reviews
Cairns, Australia
Reviewed yesterday NEWvia mobile

We stayed here for one night in a junior corner suite. The room was amazing with views to die for. We stay in a lot of hotels all over the world and found this hotel to be one of the best. There are always one or little niggles that can be improved upon, but not in this hotel! The reception...

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Helpful?
Thank SeniorSailor
Exeter, United Kingdom
Reviewed yesterday NEWvia mobile

The only nice hotel in cairns, it really needs some up dating in the hotel just tiny things but they make all the difference, e.g. The balconies could be so much better and modern glass rather than railings the hallways through the hotel are not signed very well and liquid air freshener's burning on every level you just know it's...

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Helpful?
Thank Niki M
Perth
Reviewed yesterday NEW

Hotel is nice; good gym and pool area. Friendly staff; we were a bit concerned when we arrived as the place was under construction and they hadn't said anything when the booking was confirmed, but they looked after us when we expressed our concern so can't fault the service in that regard. However, room service leaves much to be desired....

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Thank Olivia M
Reviewed 2 days ago NEWvia mobile

Stayed here for only 1 night on a quick trip towards Ayers Rock. Lovely hotel, very helpful staff, we got upgraded to a Junior suite which was fantastic - huge bedroom / lounge, balcony on the corner, great views. The hotel is in construction / maintenance works so that was a bit weird as there were no signs explaining what...

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Helpful?
Thank Lavinia1001
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Lavinia1001, Thank you so much for choosing to stay with us. I am so pleased you enjoyed your upgraded room. I am sorry if you experienced any inconvenience due to our refurbishment, it is almost complete now. I certainly hope I have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

Exeter, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked a junior suit upgrade Room was huge and laid out well We had a wrap around balcony and great river views Would have 5 stars with a revamp of the hotel which is needed now Staff here are really good and friendly Breakfast food and staff all good

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Helpful?
Thank Andrew C
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Andrew C, Thank you so much for your review, I am so pleased that you found our team to be friendly. I do hope we have the opportunity to welcome you again soon. Sincerely, Wayne Reynolds General Manager Hotel

Heswall, United Kingdom
Reviewed 2 days ago NEW

The room we had was fantastic, everything you could ask for. Two double beds in the room. Free wi fi. Big television, balcony, the most beautiful bathroom. All in all a great hotel. The pillows and sheets are so comfortable.

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Helpful?
Thank minx59
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear minx59, Thank you so much for taking the time to review our hotel and choosing to stay with us. I very much hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

Reviewed 5 days ago NEWvia mobile

My wife and I enjoyed another exceptional experience at the Pullman Reef Hotel. Everything from check in , housekeeping, onsite restaurant (Tamarind) , newly opened bar 39 with live music and our fabulous room were first class and faultless. Well done to the management team and staff for your consistently high standards.

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Helpful?
Thank Cairnsagents8899
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Cairnsagents8899, Thank you for your review, I am delighted you enjoyed your stay with us including our new outlets. I certainly hope we can welcome you back again in the future Sincerely, Wayne Reynolds General Manager Hotel

West Hartford, Connecticut
Reviewed 6 days ago NEW

We stayed with our two kids ages 11 and 13 for 3 nights. Wonderful hotel. We stayed in a suite and it was large and wonderfully appointed. Would definitely come back. Pool was great, gym great, breakfast was wonderful.

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Helpful?
Thank TeresaSwitzer
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear TeresaSwitzer, Thank you for choosing to stay with us at the Pullman Reef Hotel Casino. I am so pleased you enjoyed your stay. We look forward to welcoming you back in the future. Sincerely, Wayne Reynolds General Manager Hotel

Ipswich, United Kingdom
Reviewed 6 days ago NEW

Very nice hotel and we had a wonderful room looking out towards the rainforest, great for sunrise an sunset. Didn't use the Casino so can't comment. In the room its self the sliding "walls" so you can lay in the bath and look out towards the rainforest is a wonderful touch and the only place I've stayed which has this...

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Helpful?
Thank Steve_Naga
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Steve_Naga, Thank you for your review and choosing to stay with us at the Pullman Reef Hotel Casino. I am very pleased you enjoyed your stay and took advantage of the views from your bath suring your stay. I do apologise if you found reception initially a bit hard to find while we underwent refurbishment. Sincerely, Wayne Reynolds General...

London, United Kingdom
Reviewed 1 week ago

Large clean rooms. Stayed between 11/12/16 and 20/12/16 overall a good stay team in the breakfast part were really nice and accommodated our every need. Hotel was undergoing renovations in the front entry lounge so this was a building site but really didnt matter. Downstairs bar live music and casino were an added bounos

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Helpful?
Thank John C
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear John C, Thank you for taking the time to review our hotel. I am so please that you enjoyed your stay. I do hope we can welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 11,875 - ₹ 19,928 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“aim for the mangrove water view”
 of 5 bubbles 610JohnC, 17 Jan 2017 | Read review
“Sea View Rooms are the best, especially when a Cruise Ship is in Port”
 of 5 bubbles adrianb595, 16 Jan 2017 | Read review
“View over the pool with balcony”
 of 5 bubbles Dandy2007, 30 Nov 2016 | Read review
“All rooms are lovely ,just mention to YOUR children ,keep quiet untill they get into their own suites there is a great void in the middle.”
 of 5 bubbles juliekI4093HN, 29 Nov 2016 | Read review
“water view rooms are best”
 of 5 bubbles PaulyjCairns, 26 Nov 2016 | Read review
5 of 5