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Hilton Cairns

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#6 of 65 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Cairns
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2,089 Reviews from our TripAdvisor Community

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Showing 1,871: English reviews
Innisfail, Australia
Reviewed 27 March 2015

The Hilton in Cairns is well-situated and within easy walking distance of many restaurants and great views over the harbor and mountains. It is central for visiting and experiencing man tourist attractions

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Marcelle F
John L, General Manager at Hilton Cairns, responded to this review

Dear Marcelle Thank you for your review following your recent stay at Hilton Cairns. I was delighted to read that you enjoyed your stay with us and loved the great location close to many restaurants and attractions. I also thank you for your favourable feedback regarding our wonderful views over the mountains. I hope we can welcome you back again...

Billericay
Reviewed 25 March 2015

We stayed at the hotel for 3 nights as part of a tour group. The hotel is ideally situated for visits into town and the harbour boats. Our room was clean, of a good size and we had a very comfortable bed. Breakfast room was always busy but the friendly and efficient staff dealt with all matters well. If I...

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Helpful?
1Thank BillericayEngland
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your Hilton Cairns experience with a special note made of the comfortable beds. It is important to receive feedback from our guests to ensure our standards are maintained, if not improved upon. Your feedback is valuable and greatly appreciated. I see you’re a long...

Queensland, Australia
Reviewed 25 March 2015

My wife and I stayed just one night at Hilton Cairns and were so very glad we did. The spa room was exceptional with tasteful decor, magnificent view and wonderful amenities. We also received fantastic service at our check in and check out from Manager Mr. Chris Orford who was an absolute pleasure to deal with and highly professional. Thanks...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank TonyGeorge67
John L, General Manager at Hilton Cairns, responded to this review

Dear Tony I was absolutely delighted to read your review on Trip Advisor regarding your recent stay at Hilton Cairns. I am pleased that you enjoyed your stay at the Hotel and that the team members provided such a memorable experience. I shall pass your comments on to Chris, who I know truly appreciate receiving such feedback. Once again, thank...

SF
Reviewed 25 March 2015

Lots of retired punters on some sort of tour swarmed the place for the first few days when we stayed. Breakfast was a zoo. Otherwise fairly quiet. Breakfast selection was self serve - nothing made to order, although a reasonable size spread of middling quality. Hotel is in good location on the waterfront and adjacent to the casino and decent...

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2Thank Pa R
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for taking the time to post a review on Trip Advisor. I was extremely disappointed to read your comments. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be assured that your feedback will be communicated further with our heads of department. Again, thank...

United Kingdom
Reviewed 24 March 2015 via mobile

The final stop on a 9-night Sydney, rock and reef tour and the perfect location to round off a first time visit to Australia. Approximately 10 minutes from the airport. Well situated near the harbour within easy walking distance of the many shops, bars and restaurants of the Esplanade as well as tourist attractions such as the dome. Large, spacious...

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Helpful?
Thank Mischievousminx
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay with us at Hilton Cairns. I’m very lucky to have a great team working here at Hilton Cairns and I know they’ll be pleased to receive your feedback. I see you’re a long way from home but hope that we can welcome you...

Townsville, Australia
Reviewed 23 March 2015

Room was clean, bathroom was a little dated. Could use a couch instead of a very uncomfortable single sitting chair. Wifi was very slow and dropped out quite a bit. Most of the staff were very welcoming and professional. Service in the Executive Lounge was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracey S
John L, General Manager at Hilton Cairns, responded to this review

Dear Tracey Thank you for your review on TripAdvisor. I was very pleased to read that your overall stay was enjoyable and I appreciate your constructive comments. I was very pleased to hear that the service in our Executive Lounge on the top floor. I hope we may have the opportunity to welcome you back to Hilton Cairns in the...

Port Stephens, Australia
Reviewed 22 March 2015

We stayed here as a couple for 3 nights in October and had a great time. As I don't like lifts, we requested a lower level which staff were more than helpful with. We had a room on the river side which was clean and had a nice view. The breakfast included with our package was delicious and the service...

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Helpful?
Thank Angela B
John L, General Manager at Hilton Cairns, responded to this review

Dear Angela Thank you for your feedback on your recent stay with us. It is always a pleasure to receive positive comments on the hotel. I am glad to hear that you made time to do the Kuranda SkyRail during your stay in Cairns, it is a wonderful experience. We thank you for your feedback and hope you stay with...

Hope Island, Australia
Reviewed 22 March 2015

For a short break we booked an executive level package with room credits and being a diamond member there are other flow on benefits also. Overall, the package that we got was just awesome value for money. Rooms are nice and comfortable, exec lounge is great for afternoon drinks and snacks and the service in the hotel is excellent everywhere....

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Helpful?
Thank Meridien1144
John L, General Manager at Hilton Cairns, responded to this review

Dear Meridien Thank you for the review via Tripadvisor. I’m pleased to read that you’ve enjoyed your Hilton Cairns experience, in particular the service and facilities in the exclusive Executive Lounge on the top floor. It really is a wonderful way to start and finish the day. I hope we’ll have the opportunity to welcome you back again soon. Yours...

Gainsborough, United Kingdom
Reviewed 21 March 2015

We stayed at the Cairns Hilton for three nights and enjoyed our stay. It is a smart, bright, modern hotel, well located near the waterfront & esplanade and a short walk from the centre of Cairns. We had a good-sized room with a balcony that overlooked the gardens and the waterfront. The room had everything you could want - tea...

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Helpful?
Thank Paul K
John L, General Manager at Hilton Cairns, responded to this review

Dear Paul Thank you for your review following your recent stay at Hilton Cairns. I was delighted to read that you enjoyed your stay with us and loved the great location. I also thank you for your feedback regarding our staff, I will be sure to pass the feedback on. I hope we can welcome you back again soon. Thank...

Cairns, Australia
Reviewed 20 March 2015

Am a local. Stayed here for Valentines weekend with my 9yr old while dad is a FIFO. We found the beds to be incredibly comfortable and the room decor and set up appealing and relaxing. The staff, I don't know where you find them, but they are like a rare species. They have the right attitude. They totally enhanced our...

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Helpful?
1Thank Immac A
John L, General Manager at Hilton Cairns, responded to this review

Dear Immac Thank you for the Tripadvisor review. It’s great to read that you’ve enjoyed your stay and the wonderful professional staff and terrific service. I’m very lucky to have a great team working here at Hilton Cairns and I appreciate your kind words and feedback which I will be sure to pass on. I see you’re a local to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: ₹ 8,639 - ₹ 20,746 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Priceline, Hotels.com, Agoda, Cheap Tickets, Prestigia, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Business Hotel in Cairns
#3 Spa Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
24 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high floor will give a better view of the bat migration.”
 of 5 bubbles alanmN484CI, 27 Mar 2017 | Read review
“Ask for a quiet room!”
 of 5 bubbles nancyf185, 26 Mar 2017 | Read review
“Get a 6th floor room facing the city to see the bat display every evening as they migrate, magical and mind blowing all at once”
 of 5 bubbles H2926AQstevem, 27 Feb 2017 | Read review
“high as possible don't hear much from traffic and poeple”
 of 5 bubbles , 18 Feb 2017 | Read review
“Ask for a view of water”
 of 5 bubbles shighsmith3, 14 Feb 2017 | Read review
5 of 5