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Hilton Cairns

2,382 reviews
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Traveller (793)
Room & Suite (383)
Pool & Beach (32)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“spa room”(66 reviews)
“trinity inlet”(63 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,382)Write a Review
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701 - 705 of 2,135 reviews
Reviewed 24 November 2015

We had no problems with the Cairns Hilton. The position was great, on the water front and walking distance to the many varied eating places. Breakfast was good and complimentary newspapers were supplied. Loved it.More

Thank GeraldFitzgerald
Response from John L, General Manager at Hilton CairnsResponded 26 November 2015

Dear Gerald, Thank you for submitting your review. What a delight it is to read such a wonderful review! I am so pleased that you had a great stay with us. We really are situated in an ideal location, not only can you take in...More

Reviewed 23 November 2015

The hotel is nice and staff are friendly, but it is not of anything above a 3-4 star standard. The rooms are small, the beds are small and the spa bath is suitable for a small child (its the smallest spa I have ever seen!),...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Emily H
Response from John L, General Manager at Hilton CairnsResponded 26 November 2015

Dear Emily, Thank you for your review. I was disappointed to read that you were not fully satisfied during your recent stay with us. I am sorry that the room was not up to your expectations and sincerely apologise for the water bottles left in...More

Reviewed 22 November 2015

We've stayed at the Cairns Hilton a couple of times before (we generally alternate between the 2 Pullmans and the Hilton depending on availability). The Hilton is in a great location down on the water near to heaps of restaurants. We got a locals special...More

Thank AmeliainDubai
Response from John L, General Manager at Hilton CairnsResponded 26 November 2015

Dear Amelia, Thank you for submitting your review via Tripadvisor. It is great to hear that you have visited our property a few times. So glad to read that you enjoyed your stay and that you were happy with your room and the beautiful water...More

Reviewed 21 November 2015 via mobile

Enjoying our stay here. Rooms very clean and comfortable. Breakfast included in price. A good range of buffet fruit and yogurt. Evening meal in the Italian restaurant was great Italian food with flair. The hand made gnocchi with pear, Gorgonzola and walnut sauce was delightful....More

1  Thank Beverleyw100
Response from John L, General Manager at Hilton CairnsResponded 26 November 2015

Dear Beverly, Thank you for your review following your recent stay with us. I was so pleased to read that you enjoyed your stay with a particular focus on your excellent dinning experience. Café Sunrise offers a great selection of foods catering to all tastes...More

Reviewed 19 November 2015 via mobile

Same problem the few times I have stayed here I'm the last few years. Select and pay for a king size bed and once you arrive they tell you that you have 2 double beds instead. Get online and I can still book king size...More

2  Thank DNB001
Response from John L, General Manager at Hilton CairnsResponded 27 November 2015

Dear Traveller, We very much appreciate you taking the time to post your feedback on your recent stay with us. I appreciate your feedback regarding your recent stay with us. I apologise that you were not totally satisfied with your room on this occasion. Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 152 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 152 - US$ 312 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Cairns
#2 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms
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Traveller (793)
Room & Suite (383)
Pool & Beach (32)
Dining (30)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Alicia W
21 February 2018|
AnswerShow all 6 answers
Response from Robert r | Reviewed this property |
Yes
0
Votes
scottieh5
2 December 2017|
AnswerShow all 9 answers
Response from Candace S | Reviewed this property |
We used a taxi.
0
Votes
14 November 2017|
AnswerShow all 6 answers
Response from Vivid T | Reviewed this property |
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices. Get a data sim with Optus , will work much better if limit or charge is a concern.
2
Votes
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Room Tips
"Upgrade to a water view"
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"rooms facing the city with ensuite and spa are excellent"
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"ask for a view - they will give you a view blocked by the neighboring hotel if they assume it's not a..."
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"Ask for a sea view!"
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